601 Gregory Terrace, Bowen Hills QLD 4006, Australia
Hotel
•At Rydges Fortitude Valley, we have got you covered for your next Brisbane event boasting four flexible function spaces and offering a variety of set-up options. We provide event catering, spacious breakout areas, stationery, complimentary Wi-Fi, event theming, pre and post-conference activities and all the high-tech audio & visual equipment you need to make your event a success.
Whether hosting a conference, intimate board meeting, wedding or social event, Rydges Fortitude Valley’s experienced team is able to assist with everything from planning and execution to catering and entertainment.
We can provide personalised menus, three hearty meals a day, morning and afternoon snacks, and tea, coffee and soft drinks. Rydges also caters for any attendees with specific dietary requirements, and we can arrange for entertainment at your end-of-conference dinner.
Podium 1 is the perfect space for an intimate board meeting. This function space has natural lighting, no pillars and state of the art audio visual equipment including two ceiling mounted data projectors and screens which can be linked to m...
Podium 2 is one of the largest venues in Fortitude Valley. Two large windows overlooking the heritage listed Ekka, Snack Bar and fig trees provide an abundance of natural light. State of the art audio visual equipment, flexible lighting opt...
Podium 1 & 2 is a combination of Podium 1 and Podium 2 with the bi-folding walls removed. This function space has 3 ceiling mounted data projectors and screens designed to suit various room set-ups. Podium 1 & 2 also natural lighting, no pi...
The Library is a sophisticated lounge area with antiques and old books lining the room. With flexible setup options and tailored event catering, The Library is perfect for cocktail parties, social events and unique meetings. This function s...
The Arena is a combination of Podium 1-3. This function space has natural lighting, no pillars and is 144sqm in total.
Podium 2 & 3 is a combination of Podium 2 and Podium 3 with the bi-folding walls open. This function space has ceiling mounted data projectors and screens, natural lighting, no pillars and is 110sqm in total.
Podium 3 is located next to Podium 1 & 2 and has the capability to open up onto the pre event area with bi-folding walls on either side, ideal for pre and post event catering. With state of the art audio visual and flexible catering options...
The Pre-event area is the perfect space for pre, post or mid event break out area. Our Fortitude Valley function room is located at the heart of the event space and feature panoramic views, modern furnishings and flexible setup options. Cha...
Meeting room equipped with all you need to hold a private meeting, video calling with state of the video conferencing with Bose Video Bar*, tea & coffee facilities. *additional equipment hire fees apply.
Hotel was quite nice and the buffet was fun. However in an emergency situation there is a lack of empathy and dirt of care from the hotel. My daughter 2.5yr fell off the bed in the hotel (not the hotels fault) and had a concussion. I rang reception for help no answer while waiting on hold to a doc on my phone. Ended up running downstairs to speak to reception as I was due to leave the hotel that day. Told the staff I had an emergency situation and there was 0 help/compassion/empathy offered. All I got was they could hold the room until 1pm otherwise I'd be charged another night. 0 offers of assistance of taxi/ambulance NO HELP whatsoever. When I said I just need to get her to a hospital they pointed in the (wrong/long) direction of the hospital and said they couldn't touch the (packed) bags in my room as it was against the policy. Luckily, she had a mild concussion and didn't need to stay over night in hospital, luckily I ran into a radiologist heading to his shift at the hospital and luckily the hospital was great AND I made it back to grab my bags before 1pm... Otherwise seriously teach your staff some compassion Also the TV system didn't work for casting as they had recently upgraded the system and none of the staff knew about it. Which sucks when you're travelling with two small kids.
To start - the staff were friendly and accomodating. The reception, restaurant and night staff were all easy to talk to and helped us along our week stay. The disappointing things however were how dirty the rooms were. There were stains throughout the bed, the chairs and even after we asked them to clean it it was mess after mess. The cleaners didnt emtpy our bins and left their cleaning supplies twice throughout the week. And although this was at no fault of the staff, we had an intruder try to come into our room in the middle of the night. might be a reflection of the location but i was bewildered about the event and how someone was allowed to roam around the floor and try open peoples rooms.
I had to book a hotel late at night, and they welcomed me even after midnight, which I really appreciated. The guy at reception even helped me find the entrance. This was the only hotel with a room available that night. The room was very comfortable, and I slept really well. It’s nice because you can make tea in the room, which I really appreciated!
I believe this hotel could benefit from a thorough review. While the overall cleanliness is decent, I would advise against looking under the beds or using the room phones, as they are covered in a year's worth of dust and dirt. Furthermore, the TV casting function was not operational, and the television cut out approximately every ten minutes. I spent nearly two hours at the reception regarding a piece of clothing I had forgotten in the closet. I initially informed the staff at 10 AM, and they promised to call me back. After calling again at 12 PM, I received the same assurance. I returned to the reception at 5:30 PM to remind them about my clothing, but they were still unable to assist me. While the staff is friendly, the level of service is disappointing. I typically do not leave reviews, but my experience with what may seem like a simple issue—a forgotten piece of clothing—has compelled me to share my thoughts, especially considering the price tag attached to the missing piece of clothing.
Overall the hotel and location was great, unfortunately it wasn't until a few days later when my bank balance was in arrears that I wouldn't recommend staying with this establishment. I was double charged for the stay and when I rang the hotel they sent me through a invoice in which I noticed there was a charge for a item in the mini bar that I didn't consume , I was told there's nothing they could do on their end I will have to take it up with my financial institution. After contacting my financial institution I was informed that the funds are waiting to be released for one of the transaction and to take it up with the hotel , after calling them back they said they will try and sort it without any apology. Meanwhile I've been charged arrears fees from my bank as I had direct debts coming out of that account . Never have I had such poor service from a hotel . Would not recommend staying there and if you do ,ask for a invoice as you never know what you are being charged for upon checkout .
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