601 Gregory Terrace, Bowen Hills QLD 4006, Australia
Hotel
•At Rydges Fortitude Valley, we have got you covered for your next Brisbane event boasting four flexible function spaces and offering a variety of set-up options. We provide event catering, spacious breakout areas, stationery, complimentary Wi-Fi, event theming, pre and post-conference activities and all the high-tech audio & visual equipment you need to make your event a success.
Whether hosting a conference, intimate board meeting, wedding or social event, Rydges Fortitude Valley’s experienced team is able to assist with everything from planning and execution to catering and entertainment.
We can provide personalised menus, three hearty meals a day, morning and afternoon snacks, and tea, coffee and soft drinks. Rydges also caters for any attendees with specific dietary requirements, and we can arrange for entertainment at your end-of-conference dinner.
[1] Unfortunately the lady at reception when we checked in made a mistake and i ended up being charged an extra $53 on top of the already high parking fee for one night! (Thankfully I was reimbursed some money but not until I had to stress out and call them about it). [2] our room smelt like someone had just taken a number 2 in the toilet when we first entered the room! [3] we found a sharp piece of plastic in the sheets of one of the beds! [4] the bin had no bag and it became a nuisance dealing with rubbish, we had bags of our own so we made do but it bothered me after '2 & 3'. [5] there was a large amount of some kind of fibres and dust the continually fell from the ventilation in the bathroom the entire time we were there! Location was great, staff were polite, and the buffet was incredible. Its just not a place I would recommend unless these problems we had were guaranteed not to happen again. Came across as lacking and possibly dangerous and unhealthy. To the RYDGES HOTEL FORTITUDE VALLEY I would seriously consider reaching out to me and working something out regarding our experience and putting more effort in at reception checking and room safety and cleanliness. I'm yet to see the return on my deposit for the room and will write another review after that or amend this one if the hotel contacts me to discuss this. As always I am transparent and honest. People make mistakes but this was a lot to try ignore.
Great location, Excellent room! The highlight of my stay was the Service. Shadelle is an absolute star, if only every business had this exceptional standard of service. ⭐️⭐️⭐️⭐️⭐️ Buffet Breakfast was good value + tasty. Check out time of 11am also great.
I was there for a week long training. Great tech and meeting rooms. The library just shifted the energy altogether. Their food was deliciously healthy. Never felt sleepy after a good meal in the afternoon. A big congratulations and thank you to the chef. My preferred place for trainings and meetings now on.
Nice staff and comfy beds but quality control and cleanliness was unsatisfactory, Dirty spoon I had to wash, dirty lounge with hair etc on it, grubby dirty phone and previous customer’s old milk in fridge. senior management failed to keep me as a loyal customer after I spent $230 for 1 night and was unhappy with my stay, I also gave them all the feedback I could to be helpful and feel I wasted my time and effort doing so unfortunately.
Positive points: The room was clean and comfortable, and the location was excellent. The front desk staff were friendly and welcoming. Negative point #1: Housekeeping entered my room without knocking or announcing themselves. This made me feel extremely uncomfortable and was a serious breach of privacy. Negative point #2: Check-in time was scheduled for 7:00 AM, but by 7:45 AM, the room was still not ready. This delay was inconvenient, especially after a long journey. That said, the hotel offered a late checkout as a gesture of goodwill for the delayed room readiness, which was appreciated.
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