27 Frome St, Adelaide SA 5000, Australia
Hotel
•Crowne Plaza Adelaide is located on the doorstep of the City's East End, an iconic Adelaide cultural, retail and dining hub; only 20 minutes from Adelaide Airport and in the heart of Adelaide's business district. Choose from 329 design-led guest rooms, including 51 twin rooms, with everything you need to connect, relax and have a great night’s sleep.
Create, collaborate and socialise in flexible spaces designed for conversations of every kind. Venture into the future at nearby Lot Fourteen — Adelaide’s newest hub of innovation, technology, arts and culture. Enjoy pop-up events, art installations, digital tech displays and the Space Discovery Centre at our game-changing neighbour. Be productive in any time zone. Work when you need to at our 24-hour Plaza Workspace on Level 10 or set up a mobile office in flexible public workspaces throughout the hotel. Make the easy transition from work to play, at our stunning pool bar overlooking the city skyline. Feel energised anytime in our fully equipped gymnasium or heated outdoor infinity pool. Every day at Crowne Plaza Adelaide begins with a delicious in-house breakfast. Gather the team or fly solo at Koomo Restaurant and Bar where you can settle in and power down for the evening. The Crowne Plaza Adelaide Team can't wait to welcome you!
Travellers beware.... I tried to book online but when I went to complete the online booking there was an error. The website stated that my email address was invalid. I then called the number on the website and the lady offered to complete the booking directly with her. When she mentioned the higher rate, I questioned it as I am booking 4 rooms for 3 nights, so the extra makes a big difference. She checked and said she could see the cheaper rate but stated that I would need to book the higher rate and then claim the “best price guarantee” to make sure I got the same rate as what is offered on the website. I did ask why we couldn’t just process the rate that was on the website, but she insisted that the claim method was the only way so, reluctantly I did as she instructed. I received emails later that afternoon stating that I did not qualify to receive the best price guarantee. I asked to cancel booking but had to call the hotel directly to do so. I expected them to honour the website price as it was not a fault from my end, but they said the rates have since changed and there was "nothing they could do". So they missed out on a $5000 booking and associated expenses like food and drinks etc. and lost a customer for life. We have since booked accommodation at the Pullman instead. Well done Crowne Plaza...!!
Rooms are noisy and you can hear everything from neighbouring rooms. This made it hard to sleep, it's a new hotel so should have insulation for this! Pool was half drained and could not use it. Also got evacuated at 3am by fire alarm - no staff giving guidance or letting us know it is safe to re-enter also no acknowledgement that it even happened by staff the next morning. Will never stay here again!
The Crowne Plaza is a modern hotel in the Adelaide CBD, walkable to dozens of great restaurants, the sports arena, zoo, lovely botanical gardens and the Adelaide university. I stayed for 2.5 weeks in a 12th floor corner room with glass on 2 sides, affording me picturesque views of the hills and the city. The staff was friendly, keeping with the happy way the Adelaideans live. The hotel is clean, fresh, with an adequate gym for aerobic fitness. If you need weights, there are several gyms close by. They have a heated lap pool, but I wasnt swimming. There is a team stop outside. The cafe on ground floor is nice to start the day, and the room service is a solid 4/5. Fast, friendly team and some of the menu is from the Japanese restauarant in the hotel and very good. I'll be back!
Excellent service by Tonny! I called to surprise by family memeber with an upgrade. Tonny was so helpful, friendly and went above and beyond, made the process so seamless and genuinely cared to make it a great experience for their special occasion. The room and hire was great.Thank you Tonny you made my and their night.
We waited 30 minutes for a bowl of fries! Cocktail was okay, bartender was good. Beautiful view of the hills and nice pool. I would have given a higher score if it wasn’t for the wait!

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