441 Royal Parade, Parkville VIC 3052, Australia
Hotel
•Quality Hotel Carlton is located in leafy Parkville the Quality Hotel Carlton offers comfortable and spacious hotel style accommodation as well as conference and events space in a relaxed atmosphere. Enjoy the outdoor swimming pool in summer, gym, sauna and complimentary internet. Free smile on arrival! (priceless) Easy access with the Tram 19 across the road 10 minutes to and from the CBD, train stop Royal Park 5 minutes walk and within less than 30 minutes drive from Melbourne Airport. Ample car parking area available for a modest surcharge.
A comfortable, cozy, and a quality hotel is what you need. This place is filled with natural light. It has the following you ever ask! 70 Square meters Complimentary WiFi to all delegates Multiple configurations available Complimentary t...
Rooms were basic but clean bed was comfy - staff helpful. Plenty of easy parking - couldn't try the duck restaurant on site as already going to dinner. Good value for $$$ and in great location 👏
I was absolutely disgusted by the state of the bathroom when I stayed in August 2023. I was booked for 3 nights but only stayed one due to the strong cigarette smell in the bathroom. The shower had mouldy grout, tiles were missing and when I closed the shower screen it fell of its rails. I tried to iron a shirt and it blew the fuse to all the power points. I have asked for a refund multiple times but they refuse. Surely there needs to be a certain level of cleanliness even in a 3.5 star hotel??
Look so it's in a great spot, the staff are lovely but my God the rooms were filthy. I saw two rooms the first had toothpaste on the bathroom mirror and sink the shower was still wet and there was about a half of roll of toilet paper, which was on the floor and not on the holder. The second was slightly cleaner, although their were many small hairs in the bathtub and there was someone's very very old makeup still in the bathroom cabinet. Now I know this has nothing to do with the hotel itself but there was a very odd lady walking around and knocking on random hotel rooms demanding they "stop partying and to turn down the volume" even though the hotel was very quiet. I do regret writing this review as the staff were quite accommodating when I brought up the issues and they seemed quite friendly.
Good location and reasonably priced but there were a few things that could have been better: The presentation of the staff was fairly poor - wearing track pants is not a good look for a hotel business. I was asked to sign for the room with a Sharpie. When we got to the room the swipe card didn’t work, so went back down to get it sorted - didn’t get an apology or anything. We had the same issue after going downstairs to collect our delivered dinner. We then discovered that there was no cutlery or plates in the room, just two mugs and two glasses. The basin in the bathroom had two big cracks in it and there was pink mould around the jets in the spa bath.
I chose Carlton because of the king size bed and the bath for my first solo night away from my 1 year old. I was disappointed to find that they do not supply a bath plug so I couldn't use the bath. I even contacted the concierge and they said that they weren't included in the room. However, the bed was comfortable and overall well priced, along the tram line without the city noises.
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