The Olsen
637-641 Chapel Street, South Yarra VIC 3141, Australia
Function Venue
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Reviews for The Olsen
Trish Simpson
From the moment I arrived the team were very helpful. I wasn't able to get into my room straight away as I was to early, but they were very accommodating, giving me a private space to work whilst I waited. The rooms were clean and well presented, and the amenities provided were of great quality. The location was perfect for me, with shops, restaurants, everything nearby. I would recommend staying here, and if I was back in Melbourne, would stay here again.
Justin Albin
I booked a Deluxe Studio suite. On the QANTAS website it says it comes with a bath- there wasn't one. There was a single seat lounge chair and, not the two-seater as in the pictures. The bathroom basin had a large chunk out of it. There was more, but I think the place is ready for a refurb. This isn't the first room that we have stayed in there over the last couple of months that looks tired. I like staying the Art series hotels, but I'm not certain the additional money for the Olsen is worth it anymore.
Alicja Krotofil
Stayed here for a few nights while visiting Melbourne. It’s definitely a great hotel, within walking distance of the city central. The rooms were comfortable and clean, and the hotel including a pool and gym as well as parking, for a small fee. I will say however, the design of the room, or at least the one we stayed in was a bit flawed. The bathroom was not separated by a door or wall but rather an opaque window pane, which made it rather uncomfortable to use while other people were in the room. Basically you had no privacy while using the toilet or shower. While this isn’t that much of an issue if travelling with children or with your partner, it’s not very comfortable for other situations. The bathroom lights were also connected to the main room, so if you switched one on or off you were also doing the same to the other. I did also notice that some of the facilities advertised, such as the spa/jacuzzi, were only available to use if you stayed in the penthouse. False advertising. I also spent a significant amount of time trying to find a website that contained basic information about the hotel or even a contact phone number to reception, but could not find it. Despite that, still an overall positive experience. Thank you for having us:
Michael Aveson
We came for a catchup with friends and were delighted with the experience. We wish we could've extended for another night. Great location with excellent facilities, really helpful and friendly staff and a room upgrade to top it off. We will definitely come back again soon
Kirsty Maxted
This was my second stay at The Olsen in South Yarra. The location is wonderful, with walking distance to great cafes, pubs, shops and the MCG. The beds are very comfortable and the staff are friendly and accommodating. The main areas are thoughtfully curated with artwork and subtle lighting. The only downfall is the bathrooms which are tired and in need of a revamp. They are clean but show wear. The lighting in the bathrooms is unusable for makeup application but the floor length mirrors in the bedrooms have ample light. The windows are desperately in need of a clean with grime and lots of bird droppings which impacts the great view of Chapel St. Overall I would stay here again and recommend to friends due to the location, it is superb and my favourite part of Melbourne.
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