Serenity Garden at Peppers Beach Club & Spa
Price on request
Palm Cove QLD, Australia
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the listing prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Peppers Beach Club & Spa
Brianna Josifovski
We really enjoyed our stay at peppers Palm cove. It was so well located, with everything you could possibly need right outside your doorstep (including the beach and the playground). The variety of pools was great as we spent most of our days moving between them. Just a couple of things stopped it from being a five star stay. The lifts weren’t working for majority of our stay which made it incredibly difficult with a toddler and pram moving up and down the stairs regularly. I know it was out of their control as they were waiting for a part but it made things really difficult. The other is that it wasn’t made clear on booking that a cot would be an additional $15 a night only that they were available. I was informed 2 weeks before check-in via email. We probably would have gone with different accommodation if we knew this at the time of booking. Also wished there was an in-room service option for those days where you just don’t feel like leaving the room.
Sam Merrigan
We stayed for 5 days at Peppers recently and loved it! Everyone we dealt with was very friendly and accomodating for any request we had. Daniel was our first point of contact there and he was so lovely to deal with. We were given some vouchers by him to help celebrate a special occasion which we were very appreciative of. The grounds themselves are absolutely beautiful and the pool is unbeatable. We met so many people who return each year and I can see why. Highly recommend!
SALLY LEE
We visited Cairns to celebrate our 12th wedding anniversary and, based on recommendations that Palm Cove would offer a quiet and relaxing atmosphere, we decided to move from a hotel in the city to one here. Sadly, our expectations were not met. The hotel felt busy and noisy throughout the day. The central pool was filled with children and even some adults throwing balls around, making it difficult to simply sit by the loungers and enjoy a peaceful conversation. Many guests also left their belongings on the beach chairs for hours without using them, leaving little space for others. What made the stay even more frustrating was the lack of basic service. Our only request—a travel adapter—was dismissed with a blunt “We don’t have any,” delivered without the slightest concern. To add to that, the Wi-Fi did not work, and the hotel offered no compensation of any kind. We still have one more night here, and while we truly love Australia—this being our second visit—our experience in Palm Cove has been quite disappointing. However, the staff were all very kind and attentive. The gentleman at the concierge desk kindly called the restaurant on our behalf to inquire about a reservation and offered us helpful information with great courtesy. The two ladies at the reception desk also assisted us in arranging an early check-in, and as soon as our room was ready, they personally came to the pool to let us know. (It’s not just the Wi-Fi, when the manager’s like this, no wonder the service is too.)
Ash Birt
We absolutely loved our stay! The cleanliness was outstanding, and the service from reception through to the room and breakfast was excellent. The breakfast was absolutely divine – especially the fresh smoothies. Our room with the spa made our days so relaxing, and the beautiful design and spaciousness added to the experience. The room service was 10/10 – every time we returned, the room was spotless and we truly felt like we were in heaven. The staff were warm and welcoming, always happy to assist. The bed was incredibly comfortable, and we slept so well. The spa in our room was the perfect way to unwind after exploring. The hotel had such a calm, modern atmosphere, and the location was ideal. We would definitely recommend it to others.
Amy Napier
Swim up bar for the win!!! Love this place and we’ll be back next year. Staff great and beautiful surroundings. Little things like the roller blinds need replacing and private pool decks should be cleaned regularly but we mostly swam at the lagoon pool which is gorgeous. Comfy beds and rooms cleaned daily with kitchen well stocked. Loved it!
Other spaces at this venue
Formal Pool
