Saint Evie Lounge at Crest On Barkly
47 Barkly St, St Kilda VIC 3182, Australia
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Reviews for Crest On Barkly
Mary Dyer
I've had such a beautiful stay here! The security is top notch for parking. The reception staff are so helpful, efficient, fast to address any little detail, and have gone above and beyond for any and every request I've had. I'm in Melbourne for a conference and could not have picked a better hotel to patron. Yesterday, I enjoyed a beautiful meal in the hotel restaurant downstairs, pork belly to start, a perfectly cooked eye filet, and a chocolate brownie with a small scoop of vanilla icecream to finish. It has been such a beautiful stay. I'm looking forward to booking again in a fortnight for the second half of the conference I'm attending. 😊
Alyssa Davis
Good location. Fair price. Staff were reasonably friendly. Cafe on site was very good. But the serviced apartment could do with many improvements. For example, our kitchen was missing many of the items listed on the manifest (i.e. frying pans, etc). Another issue we encountered was related to the shower. The drain had clearly been blocked for quite some time so it would not clear when the shower was running. Showers had to be kept short so as to not flood the bathroom. There was also a crack in the shower head which made showering quite uncomfortable. We did request maintenance to come have a look at the shower. They did clear the drain (sort of) but left the contents of the drain on the shower floor. Overall, a very good location and a good price, but would suggest future guests keep their expectations low.
Grace Peacock
I’m really disappointed with our recent stay at the Crest on Barkley. From the moment we checked in, things just didn’t meet basic expectations of cleanliness and service. The shower was grimy and clearly hadn’t been properly cleaned before we arrived. On top of that, the water wouldn’t drain properly, so it would pool around your feet every time you used it — not exactly a relaxing experience. What made things worse was the lack of housekeeping. Our room wasn’t serviced for three days straight, despite us expecting at least a basic refresh during our stay. We ended up having to reuse towels and deal with rubbish piling up. We emailed the hotel about these issues while we were still there, hoping they’d sort it out or at least respond. It’s now been a week and we haven’t heard anything back, which just adds to the frustration. Overall, the lack of cleanliness, poor maintenance, and complete absence of communication made this a really disappointing stay. I wouldn’t return or recommend. Absolutely not a 4 star hotel as advertised.
Emma Stamp
There was mould on the bathroom walls and grout. The complimentary shampoo, conditioner, and body wash had clearly been half-used from previous guests. The toilet did not flush properly, and the shower temperature and adjustment were very poor. There was also used water left in the kettle, which was concerning as it’s unclear how long it had been sitting there. The room itself was very claustrophobic, and we tried to avoid being in the room as much as possible during our two-night stay. Complimentary parking at the motel was convenient; however, the parking spaces were not ideal due to their size and the limited room to manoeuvre.
Toby Alex
Currently staying at Como Court/Crest on Barkly through crisis accommodation support, and honestly the way I was treated this morning was really upsetting. At around 4am I ordered food from Chapelli’s — a pizza and pasta meal that cost me close to $70. When it arrived, I realised there was no cutlery provided. I went to the front desk because there is literally a restaurant inside the building with tables already set up with cutlery. I politely asked if I could borrow a fork just to eat my meal. The staff member flat out refused. No attempt to help, no compromise, no empathy whatsoever. I was told I could wait until the downstairs shop opened later and maybe buy disposable cutlery then. What upset me most wasn’t even the fork — it was the way I was made to feel. People staying in crisis accommodation are still human beings and deserve basic respect and dignity. Nobody should be left feeling like they are somehow “less than” because their accommodation is being supported. A tiny bit of compassion and customer service would have gone a very long way this morning. Response: I appreciate the response, however I feel it misrepresents the actual issue. While Como Court and Crest on Barkly may technically operate as separate entities, guests access the same reception desk, staff assistance, laundry facilities, key services and general front-of-house operations through Crest on Barkly. From a guest perspective, these services are integrated. I also want to clarify that I was not asking for restaurant property to be permanently removed or taken. I simply asked reception for assistance so I could eat the meal I had just purchased at 4am. Importantly, I was not offered an immediate alternative that I “declined.” I was advised I could potentially purchase disposable cutlery later when another shop downstairs opened. That is very different from being provided with a practical solution at the time. My review was never about demanding special treatment. It was about the manner in which the interaction was handled. Policies are understandable, but empathy, problem-solving and basic customer service still matter. A small amount of understanding in that moment would have completely changed the experience.
Other spaces at this venue
Abacot Suite Function Space
Mr. Hide Restaurant & Terrace
The Main Ballroom
