Poolside at Crowne Plaza Surfers Paradise
Price on request
2807 Gold Coast Hwy, Surfers Paradise QLD 4217, Australia
The Poolside offers a stunning and versatile function space, perfect to use as an alternate venue for your day delegate lunch or a welcome reception. Surrounded by lush greenery and tranquil water, it provides a relaxed yet elegant atmosphere for guests to unwind and network. With its spacious setting and beautiful backdrop, the poolside creates an ideal environment for both casual gatherings and more sophisticated events, ensuring a memorable experience for all attendees.
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Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the listing prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Crowne Plaza Surfers Paradise
pavneet Kaur
We had an excellent stay with incredible service from the friendly staff. Even though we checked in very late (1 am), the receptionist was polite, helpful, and made the process smooth. The highlight of our stay was the amazing Housekeeping Manager. She found out it was my daughter's birthday and coordinated with the Chef and Manager to prepare a special cake for her! The room was cleaned perfectly, and we loved every part of our experience. I will definitely recommend.
Stella Makoni
We made our reservation via Booking.com, including breakfast for the kids, but we were still made to pay extra for the kids' breakfast. While the amount was not the issue, as a principle one expects hotels to honour bookings. That was the only issue we had after an extemely long trip. The room was comfortable and clean. Breakfast had a good variety, though they ran out of pancakea mid-service. My omlette was tasty. The basement parking was good.
Mani Singh
I recently stayed at Crowne Plaza Gold Coast and the experience was very disappointing. There were multiple spiders around the swimming pool area, which made it uncomfortable and unsafe to relax. When we raised this with the manager, we were told “we don’t touch them, it’s natural.” Nature is part of the environment, but guest safety and comfort should still be a priority, especially in a family pool area. We also found spiders inside our room, which is completely unacceptable for a hotel of this standard. Proper pest control should be done regularly. The shower head looked old and outdated, nothing like what you would expect from a Crowne Plaza property. We’ve stayed at other Crowne Plaza hotels and always had a good experience, but this location has been the worst. Another big disappointment was the ocean view room. Please do NOT book the ocean view room — the view is mostly blocked by surrounding buildings. It does not feel like a proper ocean view at all. There are many other hotels in the area with genuinely better ocean views for the same or even lower price. Overall, this hotel did not feel safe, clean, or worth the money. Definitely not the experience expected from a Crowne Plaza.
S X
I agree with other reviews that the front desk service is awesome. The girls are professional and helpful. However, I would not stay there again because the hotel is a bit dated. The housekeeping department needs to step up. The carpet on the 2nd floor was dirty yesterday and it's the same today again. I also found two long hairs on the accessible shower bench. My room (203) on the second floor is musty, but I can not find the source of the mold. The fridge is also noisy when it runs. It makes a humming sound. Overall, it is fine for a short stay. The hardware of this hotel is inadequate. I am a picky person when it comes to accommodation. So my review might be biased based on my personal preference.
michael joughin
The hotel is excellent the rooms are modern and spotlessly clean and serviced daily. Very nice pool and clean, the service staff are professional and helpful and courteous and the hotel location is the best five minutes to the beach and tram stop out the front.Only let down is the quality of the food and the number of food items available on the menu in the restaurant been a international brand hotel catering for international tourism the menu should reflect that and cater for different cultures. Been fair to the hotel I know very well food is a very hard thing to keep everyone happy. But in saying that the menu only needs a little change and add some interesting dishes. Also I would definitely be coming back to stay here again. And highly recommend.
Other spaces at this venue
The Grand Ballroom
The grand ballroom hosts large weddings and is suitable for meeting or any event space requirements. This function room can accommodate up to 580 people standing and 350 seated. Below are some inclusions for function room use. They have an on-site audiovisual tea and dedicated meetings manager to ensure your event runs smoothly.
The Norfolk Function Room
Together on the ground floor of the Main Tower is the Norfolk, Kauri, and Cypress meeting rooms. Together they form the Grand Ballroom with a total area of 485 square meters. All rooms are pillar-free with high ceilings. The Norfolk room has impressive chandelier lighting that can be adjusted to create the desired atmosphere. All rooms are served by a pre-function area that can be utilized for meal breaks and exhibitions as required.
Phoenix Room
Located on the first mezzanine level of the Main Tower, the Phoenix Room offers a spacious and inviting setting bathed in natural light. With a private balcony overlooking the resort’s tropical pool and cascading gardens, it provides a refreshing backdrop that enhances any event experience.
The room spans 170 square metres, offering ample flexibility for a wide range of event setups, from corporate meetings and workshops to private celebrations. A dedicated pre-function area directly outside the room gives delegates their own private space to network, relax, or enjoy breaks throughout the day.
Equipped with the latest audiovisual technology supplied by Myles AV, our onsite AV partner, the Phoenix Room ensures seamless presentations and high-quality technical support from start to finish. You can rely on smooth connectivity, professional sound, and crisp visuals for a flawless event experience.
Ideal for conferences, training sessions, or elegant social gatherings, the Phoenix Room combines natural light, modern amenities, and a serene outlook to create an elevated and memorable event environment.
Monaco II Room
Located on the ground floor, the Monaco II Room offers a bright and versatile space, ideal for plenary sessions or breakout meetings. Spanning 171 square metres with a 3.5-metre ceiling height, it provides a comfortable and professional environment for corporate events, workshops, or small conferences.
The room comes equipped with the latest audiovisual technology supplied by Myles AV, ensuring seamless presentations and smooth event execution. Its modern, flexible layout allows you to tailor the space to suit your specific event requirements.
Whether used on its own or alongside other meeting spaces, the Monaco II Room delivers the perfect combination of functionality, style, and cutting-edge technology for your next event.
SIFU Function Space
Traditional, sleek, and contemporary, SIFU is a distinctive venue designed to leave a lasting impression. Featuring floor-to-ceiling windows overlooking lush tropical gardens, this stylish space offers an inviting atmosphere ideal for dinners, cocktail receptions, informal breakouts, meetings and tradeshows.
With its unique character and versatile layout, SIFU provides the perfect blend of ambience and functionality for events that call for something truly memorable.
Kauri Room
Adjacent to the Norfolk Room and separated by an Air wall, Kauri and Cypress rooms are perfect for breakout sessions or as an extension of Norfolk Room. The doors of both venues open to the Norfolk pre function area which also makes it an ideal space for exhibition.
room comes equipped with the latest audiovisual technology supplied by Myles AV, ensuring seamless presentations and smooth event execution. Its modern, flexible layout allows you to tailor the space to suit your specific event requirements.
Cypress Room
Adjacent to the Norfolk Room and separated by an Air wall, Kauri and Cypress rooms are perfect for breakout sessions or as an extension of Norfolk Room. The doors of both venues open to the Norfolk pre function area which also makes it an ideal space for exhibition.
Monaco Room
Situated on the ground floor, the Monaco Room is a bright and intimate space, perfect for small plenary sessions, breakout meetings, or focused workshops. With 40 square metres of flexible space and a 3.5-metre ceiling height, it provides a professional and comfortable environment for your event.
Audiovisual support can be supplied by Myles AV, our onsite AV provider, ensuring seamless presentations and reliable technology for your session.
Ideal as a standalone meeting room or as part of a larger event setup, the Monaco Room combines functionality, style, and convenience for a smooth and productive event experience.
The Boardroom
Filled with an abundance of natural light, the Boardroom offers a sophisticated and comfortable setting for high-level meetings, presentations, and small group sessions. The space is designed for flexibility, accommodating up to 18 delegates cabaret-style, 40 delegates theatre-style, or 15 delegates in a traditional boardroom layout.
Equipped with the latest audiovisual technology supplied by Myles AV, our onsite AV partner, the Boardroom ensures a seamless and professional experience for every presentation or meeting. From smooth connectivity to high-quality sound and visuals, you can trust that your event will run effortlessly.
Perfect for executive meetings, strategy sessions, breakout room, or intimate workshops, the Boardroom delivers the ideal balance of natural light, modern design, and cutting-edge technology to elevate your next event.
Horizon Sky Dining - Queensland's only Revolving Restaurant
Horizon Sky Dining is Queensland’s only revolving restaurant with 360º views of the Gold Coast. In understated elegance, the natural finishes and coastal colour palette show off the real star, the Gold Coast itself. Perched on the 26th floor with a bird’s eye view, during the restaurant’s 45-minute rotation, delegates can enjoy a view that encompasses the city and suburban landscapes in between the surf and the hinterland, Gold Coast suburbia threaded through with glittering waterways. Each of the 128 seats enjoys a superb view
Balthazar Room
An intimate and luxurious meeting space bathed in natural daylight, perfect for high-end meetings or exclusive private dinners. The room features boardroom seating for up to 16 guests.