The Canberra Room within Heritage Hotel at Hyatt Hotel Canberra
Price on request
120 Commonwealth Avenue, Yarralumla ACT 2600, Australia
Why you'll love this venue
- Features a range of luxurious venues equipped with expert planning and catering staff .
- With accommodation and complimentary high speed internet access.
- Offers a great range of attractions and experiences all within close proximity to our hotel.
Contact The Canberra Room within Heritage Hotel
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Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Hyatt Hotel Canberra
Leah Brezovec-Ryding
First time visiting Canberra and such a great location to be in! The hotel is perfectly located next to the lake! The rooms are nice and spacious and I ordered room service and it came within 20mins! I definitely need to come back and try the restaurant and pool!
Nardia
Seriously disappointing stay.Over 1k a night to stay in a suite that was exceptionally dated and smelt like my dear late grandmothers house (not a compliment). Add to that the jacuzzi and TV in our room not working, filthy uncleared dining tables, rubbish littered around the gardens, a giant huntsman above my bed and non existent customer service and it’s a hard no on Hyatt Canberra for me. There are much better venues in Canberra to choose from.
S. G.
I have stayed at many Hyatt hotels globally, and I can confidently say that this hotel does not live up to the Park Hyatt standard or what the brand represents. In fact, it’s far below Hyatt Place and Hyatt Regency locations I’ve visited. As others have mentioned, the entrance is far from luxurious - it resembles an old car wash. Just because a place is dated and faded does not mean it exudes ‘old money’ charm. The room was particularly disappointing, with a design that felt more like a cheap motel. The air conditioning was extremely loud, and the toilet was so outdated that it continued to make loud, unpleasant noises for 10 minutes after each flush. Unfortunately, the poor experience extended to the service. The check-in was very tedious and long. There’s no complimentary valet parking (it costs AUD 20), and shockingly, no bellhops or porters—an odd oversight for a hotel attempting to project an ‘old money’ vibe. In summary, this hotel is far from worth the price. You’ll get little more than a motel experience. Avoid it.
Paul Dopper
What a shame the standards at this beautiful hotel have slipped so badly. This was my second time visiting the Tea Lounge in the last few weeks. The glass tables were dirty, with hand marks all over them, the chair fabric was stained, and the service was hardly existent. I had to go and ask three times for a menu and service. It's unfortunate for such a so-called prestigious hotel. I won't be going back.
Lola Choi
Very disappointing experience. While the location and surroundings of the hotel were excellent, the stay itself was one of my worst in Canberra. We had booked and paid in advance, including breakfast, complimentary champagne and parking. However, during the excessively long check-in process, we were unexpectedly charged again for our stay. When we later raised the issue with reception, they confirmed we had already paid in advance for our booking but offered no apologies. Instead, they claimed that the additional amount charged during check-in was a deposit they take from every guest. This left us puzzled, as the deposit matched the exact cost of our stay, including additional fee for breakfast and parking. Ironically, at checkout, we were once again asked to pay for our stay and food, resulting in another 25 minutes of waiting at checkout while they tried to confirm our payment in their system. To make matters worse, the champagne was delivered at 9am in morning before checkout. The chocolates never arrived, and room service failed to show up despite our calls. The car park was outdated, with unfinished construction, and the food was mediocre. Overall, it was an extremely disappointing experience for a hotel of such reputation.