The Canberra Room within Heritage Hotel at Hyatt Hotel Canberra
Price on request
120 Commonwealth Avenue, Yarralumla ACT 2600, Australia
Why you'll love this venue
- Features a range of luxurious venues equipped with expert planning and catering staff .
- With accommodation and complimentary high speed internet access.
- Offers a great range of attractions and experiences all within close proximity to our hotel.
Contact Hyatt Hotel Canberra
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Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
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Reviews for Hyatt Hotel Canberra
Lola Choi
Very disappointing experience. While the location and surroundings of the hotel were excellent, the stay itself was one of my worst in Canberra. We had booked and paid in advance, including breakfast, complimentary champagne and parking. However, during the excessively long check-in process, we were unexpectedly charged again for our stay. When we later raised the issue with reception, they confirmed we had already paid in advance for our booking but offered no apologies. Instead, they claimed that the additional amount charged during check-in was a deposit they take from every guest. This left us puzzled, as the deposit matched the exact cost of our stay, including additional fee for breakfast and parking. Ironically, at checkout, we were once again asked to pay for our stay and food, resulting in another 25 minutes of waiting at checkout while they tried to confirm our payment in their system. To make matters worse, the champagne was delivered at 9am in morning before checkout. The chocolates never arrived, and room service failed to show up despite our calls. The car park was outdated, with unfinished construction, and the food was mediocre. Overall, it was an extremely disappointing experience for a hotel of such reputation.
S. G.
I have stayed at many Hyatt hotels globally, and I can confidently say that this hotel does not live up to the Park Hyatt standard or what the brand represents. In fact, it’s far below Hyatt Place and Hyatt Regency locations I’ve visited. As others have mentioned, the entrance is far from luxurious - it resembles an old car wash. Just because a place is dated and faded does not mean it exudes ‘old money’ charm. The room was particularly disappointing, with a design that felt more like a cheap motel. The air conditioning was extremely loud, and the toilet was so outdated that it continued to make loud, unpleasant noises for 10 minutes after each flush. Unfortunately, the poor experience extended to the service. The check-in was very tedious and long. There’s no complimentary valet parking (it costs AUD 20), and shockingly, no bellhops or porters—an odd oversight for a hotel attempting to project an ‘old money’ vibe. In summary, this hotel is far from worth the price. You’ll get little more than a motel experience. Avoid it.
Mark Sanderson
The hotel is a great location for visiting many of the galleries and museums. Its architecture gives a glimpse into the start of Canberra's existence, but that is tempered by a feeling that the place needs a little love from its owners. Some of the fittings in our vintage room were a bit worn out. The view from the extensive balcony revealed a building in need of work. Staff went out of their way to be helpful, which you would expect from a 5 star hotel. The state of the building, however was not 5 star.
Leon Schmitz
The rooms exude the great qualities of being outdated, ugly and not useful. I am shocked that this can count as Park Hyatt… the Hyatt brand as a whole can reevaluate its choices to include this hotel. Though through design, friendly service, nice amenities, luxurious, old money, all do not apply. If you are looking for these, go somewhere else. Check in was a hassle, bad room to begin with and expensive parking. This hotel building also in need of renovation, or rather a rebuild. Never coming back…
James Harber
As a wedding photographer, it was a pleasure to document one of my clients' wedding day at the Hyatt Hotel Canberra! They had the private and luxurious wedding of their dreams here, and the stunning architecture, beautiful interior decorations, and gardens were nothing short of phenomenal. From beginning to end, the staff were exceptional at their job, and the ceremony and reception went seamlessly. We used one of their spacious event spaces, which was just the right size for the entire guest list. There were several perfect spots for photo opportunities, both indoor and outdoor. It's truly a hotel made for special occasions, and I can't recommend it enough!