Lillie & Loder or Loder & Moss at Peppers Salt Resort Spa
Price on request
Bells Boulevard, Kingscliff NSW 2487, Australia
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Reviews for Peppers Salt Resort Spa
Stacey Bowman
Rooms were nice and modern. The pool was lovely and other than the price of the drinks at the bar, everything was great. Close to restaurants and cafes so you don't need a car to leave the hotel.
Kristie Seeger
The rooms are lovely, and the location on the beach is beautiful. On this occasion we were very disappointed. Our room wam’t ready for check when we arrived at 1.30. Not an issue as check in is normally 2pm. We were told we would get a call by 2pm to let us know when we could check in. We returned at 2.30 to be told the room wasn’t ready, but would be within an hour. As it is our wedding anniversary we brought champagne and seafood to have on our balcony for lunch. That sat in the car while we waited for check in. We orders a bowl of chips from the pool bar. They arrived cold and soggy. I went to the pool toilets and there was no toilet paper in the roll and wet toilet paper all over the floor and vanity. After this experience I went to reception to ask if we could finally check in. It was almost 3.30 by then. Although our room is in itself lovely we had called called earlier to see what type of room we would be checking into and were told hinterland or garden view. As can be seen by the attached photos there was neither of these views. If we had have been told the view from the terrace was going to be a bicycle courtyard to the south, housekeeping trolleys to the east and the hotel driveway to the west we would have know to expect that disappointment. If information is transparent then one knows what to expect. No complaints about guest services. They were very empathetic and concerned, but our expectations on this occasions was disappointing.
Michelle M
Great resort but once you are there unless you have a car it's hard to get around. The resort itself is beautiful. The breakfast is nice when included in the room price. I was on a bottom floor with a plunge pool. It was beautiful. At night the lights outside on the path are left on. However being on the ground floor this also means light coming in through the windows. I ended up using towels to block the light coming through. If this would bother you make sure you get a room above ground floor level. Internet connection was not great.
Cristal Jones
The place may have aged a little with some minor renovations happening, but the room we stayed in through 'Holiday management co' (airbnb) was so comfortable and clean. Their pool is stunning, Beachfront and a short walk to restaurants and cafes. Cute cocktail bar, at the main pool area and heated pool near the tennis court for Winter getaways. Unwind, relax and enjoy! Ideal for a couple's romantic getaway, with a fully self-contained apartment.
David B
We stayed at Peppers Salt Resort and Spa over the October long weekend in QLD for 4 nights. We were allocated to room 5306. First impressions were ok. The room was tired, with water damaged flooring, which did not bother us, however, our air conditioner was not working when we checked, so we advised reception. Receptions response was that maintenance was unavailable due to the long weekend, so we would have to wait until the next week before they could investigate. We were not offered a change in room. Traveling with our 2 year old daughter, the room was extremely hot the family struggled to sleep on all 4 x nights. As you can imagine the family remained tired and unrested for the duration of our stay. Multiple complaints to management were made, of which all fell on deaf ears, leaving us feeling undervalued and not like guests of a 5 star resort. On our final day, we were offered a portable fan for night time, which was too little too late. Upon checking out, the team at Peppers ignored our feedback and offered no compensation for the inconvenience. For a 5 star resort, we received 1 star service. We will choose somewhere else next time.
Other spaces at this venue
Season Restaurant
The Seasons Restaurant is a fine dining restaurant A private area is also available to book if required, seating up to 150 guests. We will be offering a daily breakfast menu, barista-made coffees, fresh juices, and a champagne breakfast da...
Lillie
One-third of the ballroom, fully carpeted with padded walls to assist with acoustics, this pillarless conference spaces feature rigging points for technical flexibility. There is also a pre-function area perfect for registration or catering...
Lagoon Poolside Covered
The Lagoon Poolside is a covered outdoor area features views over main the lagoon swimming pool and is ideal for welcome receptions, a seated buffet, BBQ dinners, and casual breakout sessions. This space can accommodate 250 people cocktail ...
Boardroom
Adjacent to the main conference rooms, the Boardroom can be used as a breakout or secretariat room. This room features natural light, flexibility in the conference set up, and an in-room servery for working lunches.
Moss
One-third of the ballroom, fully carpeted with padded walls to assist with acoustics, this pillarless conference space feature rigging points for technical flexibility. There is also a pre-function area perfect for registration or catering.
Loder
One-third of the ballroom, fully carpeted with padded walls to assist with acoustics, this pillarless conference space feature rigging points for technical flexibility. There is also a pre-function area perfect for registration or catering.
Ballroom
Fully carpeted with padded walls to assist with acoustics, the Ballroom features modern décor and pillarless conference space. There is designated car access, rigging points allowing for technical flexibility, and a pre-function area. This ...