Q Dining at Pullman Quay Grand Sydney Harbour
Price on request
61 Macquarie Street, Sydney NSW 2000, Australia
Contact Pullman Quay Grand Sydney Harbour
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Pullman Quay Grand Sydney Harbour 3D Virtual Tour
Pullman Quay Grand Sydney Harbour 3D Virtual Tour
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Reviews for Pullman Quay Grand Sydney Harbour
Sara Hughes
Just recently stayed in a Deluxe One King Bedroom Harbour View Apartment. Room was clean with a beautiful view of the Sydney Harbourr Bridge....plenty of space for myself and 2 adult children. Pool/Gym area were nice. Being right next to the ferry and train station was perfect for getting around. Of course it took a minute to figure out how they all worked but we got the hang of it quickly. The extra I paid for add on breakfast was well worth it....menu style with select items to choose from and all were delicious. Restaurant staff was polite but not quick with requests or I guess attentive. They definitely weren't rude though. The 3 gentleman I dealt with at the front desk staff were all very friendly and personable. I would absolutely stay here again.
Lea F
The customer service is next level. They couldn't be more friendly or helpful. The apartment is perfect, clean and well set up, the beds are really comfortable. The views are incredible. We have stayed at a lot of spots around Sydney but will only stay here from now on. It is in a class of its own in terms of location, views, rooms and especially the people.
Amanda Ashe
Had to ask twice for bed to be made properly as the sheet didn’t even go over the bottom of the bed causing awful night sleep. Whole room needs a deep clean as there was so much dust. Bathroom grout was orange along the bottom. Aircon continued to turn off and when on is extremely loud. Staff I found to be less than friendly at times. Never saw housekeeping trolley in the whole time I was there. (4days). Location and views of the harbour are amazing from the quay view rooms. Close to many restaurants and activities in the city. Sitting on the balcony watching the ferries come and go was so nice and relaxing.
Dingle Berry
I rarely leave negative reviews, but my experience at this hotel was so disappointing that I feel compelled to warn others. From the moment I arrived, it was clear that this place did not meet even the most basic expectations. First, the check-in process was painfully slow. Despite arriving well after the advertised check-in time, I had to wait over 30 minutes at the front desk because only one staff member was available, and they seemed overwhelmed and disorganized. When I finally got my room key, the receptionist was dismissive and gave very little information about hotel amenities or policies. Walking into my room was a major letdown. The room was poorly maintained, with peeling paint on the walls and a persistent musty odor that suggested poor ventilation or mold. The carpet was stained and looked like it hadn’t been cleaned in weeks, and the furniture was worn and scratched. I also noticed several cobwebs in the corners of the ceiling. The bed linens were grimy and had visible stains, which made me question the overall cleanliness standards of the hotel. The bathroom was no better — the showerhead was clogged and barely sprayed water, the drain was slow, and there were hairs from previous guests on the floor and sink. It was clear the housekeeping staff either rushed through their cleaning or didn’t do it at all. Adding to the discomfort, the air conditioning unit was extremely noisy and barely cooled the room, which was particularly unpleasant on a warm night. I tried calling the front desk to request a room change or at least some maintenance, but my calls went unanswered. When I finally got through, the staff member was unhelpful and seemed uninterested in resolving my concerns. The noise level was another big issue. The hotel is located near a construction site, and the noise started as early as 7 AM and continued well into the afternoon. I asked the front desk if there was any way to avoid the noise, but again, no solutions were offered. This made it impossible to rest or enjoy my stay. Breakfast was another disappointment. The buffet was poorly stocked, with limited choices and food that looked unappetizing. The dining area was cramped and not very clean, which made the experience even less enjoyable. Overall, the value for money was terrible. For the price I paid, I expected a clean, comfortable room with decent service. Instead, I got a run-down room, poor service, and a stressful experience. I would not recommend this hotel to anyone and will definitely be looking elsewhere next time.
Dan Harmelin
We were lucky enough to win a stay at your magnificent hotel. We normally could only afford to stay for a special occasion. We were able to upgrade to this room with a view of the harbour bridge, circular quay and the international terminal. What a treat! We just sat on the balcony looking at the harbour activities for ages. While we waited for the room to be ready, we had lunch at your excellent restaurant - always a treat there. As Accor members, the cost is reduced. Love it!