Event Pre-Function Area at Shangri-La Hotel, The Marina Cairns
Price on request
Pier Point Rd, Cairns City QLD 4870, Australia
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Reviews for Shangri-La Hotel, The Marina Cairns
Melissa McLean
Stayed 5 days with family and we were very happy with the staff, service and attention to detail. Could do with some modernisation to some of the communal areas (looks to be started with the main restaurant undergoing renovations during our stay) but rooms are a good size, well appointed and very comfortable. Toiletries supplied were good quality plus there are robes and slippers supplied. Breakfast was delicious, bountiful and had a good range that varied day to day. The made to order omelettes are scrumptious. The pools are a good size, plenty of comfortable seating provided and in close proximity to the bar. The steak sandwiche from the pool bar menu was very good. Location is great with views of the harbour and esplanade and walking distance to the Lagoon, Trinity Wharf, Cairns Central, Marina, Cruise Terminal, Jet Boats, Aquarium, Cairns Koala's and Creatures as well as the numerous dining options on offer at Trinity Wharf, The Esplanade or in town and of course the night markets.
Bar El
Ok so first off, it’s true this hotel isn’t the same quality as other shangri-la hotels. It’s a more of a 4 star experience. The finishings are tired, furniture old, the lobby (not pictured) looks cheap with terrible lighting. BUT the pool is lovely, the staff kind, friendly and efficient, and the beds super comfortable. I loved the breakfast room too (food was fine). My hotel room had a nice view of the marina and I also enjoyed that there wasn’t carpet so it never felt stuffy. Location is perfect, it’s an easy stroll to all the waterfront restaurants and shops. There’s also plenty of info and assistance for booking day trips and experiences. Overall i enjoyed the relaxed vibe and will be back
Michael Betts
Stayed 5 nights with my wife and 2 children. For me this is not a 5star hotel, but you get what you pay for and the hotel was still excellent. We all loved the pool area, it was large and the kids loved it. The pool bar had all you needed and excellent service. All staff from the moment you arrive were very helpful and nice. Location was spot on, a short walk to all that you need. Our room was a deluxe sea view room, and did have a great view. The room was good and quiet. The only negative from our stay was the house keeping. Cleaning, changing bedding not to 5star standard.
Amelia C
Very nice hotel! The room was spacious with a nice balcony. The breakfast was very nice with a good egg station where you can get omelettes, eggs Benedict, french toast etc made fresh! The gym and swimming pool were nice too. The location was super convenient for snorkeling/diving/any boat trips and it was very quiet
Marija Austin
The best hotel in Cairns! The staff were very friendly and accommodating, providing an excellent customer service. The hotel location is near the shops, marina and restaurant, so you don't have to go anywhere far. I highly recommend this place, we will surely be back!