Kauri at Crowne Plaza Surfers Paradise
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2807 Gold Coast Hwy, Surfers Paradise QLD 4217, Australia
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Reviews for Crowne Plaza Surfers Paradise
Alex Kallimanis
I really enjoyed my 4 night stay at Crown Plaza Surfers Paradise, using IHG points. As a silver elite member, staff kindly upgraded me to a more spacious corner room on a high floor. I loved the sweeping views of the sea and beach across Surfer’s Paradise from the large balcony. The room was spacious with a large jacuzzi tub and separate shower in the large bathroom, offering vast views across Surfers Paradise. It’s just a few minutes walk to the beach. And the on-site pool and deck chairs offers an idyllic vacation oasis, and a nice spot for those who work remotely like myself. There are ample restaurants and cafes nearby and it’s around a 15-20 minute walk to the heart of Surfer’s Paradise, or you can catch the tram from the station right out the front if you aren’t driving, as I wasn’t. I would love to stay here again if I have the opportunity to re-visit beautiful Surfer’s Paradise!
T Smith
A mixed review as we had very mixed feelings about this hotel. Great location - directly opposite the tram stop. Walking distance to the beach. Breakfast buffet was great (not included). The downside - service was so slow. A long long queue and a long wait to check in. Lunch at the lobby / pool restaurant was painful. Took over 45 minutes for chips. The hotel seems very understaffed. Rooms - room itself was great (apart from dreadful pillows) but the bathroom really did need updating. Leaking / mouldy shower, shower door wouldn't close. Overall, not bad but better hotels around for the money. We would probably return for one night only due to the location. And wouldn't bother with the restaurant.
Mort White
We thoroughly enjoyed our stay and will definitely return. The staff were truly wonderful- both professional and personable. The restaurant was great; food, staff and outlook. Also pleasantly surprised at the reasonable prices. The entire hotel was immaculately clean. The only small downside was the bathroom, very outdated. Special shout out to Sophie who checked us in. I have stayed at hundreds of IHG hotels and Sophie was the best so far, awesome. Thank You
Nicole Hunt Strange
This hotel is in a great location directly across from the Florida Gardens tram stop. Hotel food was pricey but very good. Not far from the beach, approximately 3 blocks away. Outside of those things we were underwhelmed by our stay. Hotel is in desperate need of a renovation. Decor, rooms, pillows, beds, etc felt dated and overused. Stained Curtains, wallpaper, carpet, etc. Difficult to know if things were actually clean. The staff were friendly but not particularly helpful. We were told we could upgrade to a different room and that never happened. A piece of my clothing went missing and I asked about it on 3 separate occasions but that was never followed up on. We definitely wouldn’t stay here again.
Sagar Jesrani
We had a lovely stay with them, can’t recommend them enough. Right from check-in, the manager (Kunal) came to greet us as I told the front staff that we are staying as it’s my birthday. They upgraded our room to the second highest floor complimentary due to this. Can’t thank Kunal enough for the great hospitality, he himself came upstairs with the champagne and cake (as a surprise gift) for me. It was a great gesture and they made sure I have my best birthday ever. Recommend everybody due to its location, ambiance, hospitality and everything.