Saint Evie Lounge at Crest On Barkly
Price on request
47 Barkly St, St Kilda VIC 3182, Australia
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
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Reviews for Crest On Barkly
Bob D'Alia
Dismal I booked accommodation for a work trip, and the property took the payment prior to arrival—which now makes sense, because no one in their right mind would check in after seeing the state of the rooms. They were filthy and completely unacceptable. I called ahead to make a simple change to the booking—just to update the name of one of the guests. The person I spoke to was unhelpful, disinterested, and flat-out refused to assist. He claimed it was "too hard" and beyond his capabilities to make the change on his computer, and instead told me to "just send an email or no one will be allowed to check in." No effort, no care, no basic customer service. Avoid this place if you expect even the most basic standard of service or cleanliness.
mark bailey
Dirty rooms, bad service, poorly managed… Was given a disgustingly dirty room on Saturday. Dirty sheets, poo stained carpets, unhygienic surfaces & equipment. Previous guest belongings, hair, rubbish, food items remained. Spoke to reception was informed no other rooms available. Left during night, could not rest as it was so disgusting. Went past on Monday to see manager, she said she needs a day to investigate & will call me in regards to compensation as they did have many other rooms available on the night, just the receptionist wasn’t trained for such situations… waited 2 days, so called hotel 4pm Tuesday, she had left for the day. So manager doesn’t work weekends, staff can’t call her outside of office hours, she just walked in at 9:30am Monday, she’s gone by 4pm during the week. She can’t take action until head office approves… can’t be normal responsibilities & working hours for a manager in a large hotel, won’t be long and st Kilda will have another shelter in such a prime location
Ron Vuso
Of all the places my wife and I have stayed around the world, this is far and away the most UTTERLY REVOLTING. As so many previous reviews have stated, this place should be shut down - it is truly horrifically disgusting. Our photos don’t even do it justice. Upon checking into our room, we were so horrified at the filth of it, that we didn’t dare get under the covers, nor use the shower. We went to reception and asked to be moved to another room. The person at reception said something along the lines of “if it was so bad, we wouldn’t be fully booked would we”. After much arguing, and him insisting they were fully booked, he finally moved us to a much larger room (with a board table) which was every bit as utterly disgusting as the previous room. Run down, dirty, carpet not vacuumed, grates in air con so filthy that we didn’t dare turn it on. The chairs and couches were so disgusting and badly stained that you wouldn’t even find them for sale in an op shop. Again we were too scared to get under the covers (having by now read a couldn’t of recent reviews that spoke of bed-bugs) and given it was 230am it was too late to find another hotel. I could go on and on about how run-down and unclean it was (not at reception mind you - talk about smoke and mirrors) - but I hope you get the gist. 4 stars - what an absolute joke! We could not wait to leave that morning, and can only hope that it changes management, or gets inspected some time soon. Ps of all the nightmarish car-parks I’ve ever attempted to navigate, this was also the worst. Unless you have a Beetle or a Mini or a motor-bike, it’s pretty much unusable. Our Kia Carnivale was waaaay to big to manoeuvre the tight corners and teeny spots, and so to add insult to injury ended up scraping the car too.
Claire Reynolds
Stayed one night in a serviced apartment with my kids. Spacious clean rooms with a lounge room and kitchen. It was comfortable and i would happily have stayed longer Rooms could be improved with bedside lamps, wider curtains. Our apartment was on ground level and there was a fair bit of traffic noise from the road as well as loud conversations outside our windows (all part of the ambience of the location). Ate buffet breakfast. Due to low numbers during school holidays the hot breakfast was cooked on demand however was limited to eggs and bacon not full English. Beware the onsite parking (additional $20 per day). The carpark under the building is a maze of large pilars displaying the damage to decades of paint jobs. The outdoor carparking shows similar problems along surfaces like timber fences. It is tight design with every available bit of space turned into parking despite the needs of car turning circles. We were parked in overnight, by a vehicle not in a marked car park. When I asked if the car owner could be contacted the reseption staff said no and didnt try to contact them (hot tip on parking for free i guess). Instead they guided me out. It took about 15 mins of driving like Austin Powers to get out of the capark and into the driveway. During my conversation with reception staff they made comments that me feel like i was an incompetent country driver not suited to metro conditions. Really took the shine off the whole experience. Wont be my first choice to return here.
Chu Ash
Reasonably priced, good location and fairly clean. Friendly staff, hard for parking if you have large car under the building but out the back heaps of room. Would stay again
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