Spoonbill at The Olsen
Price on request
637-641 Chapel Street, South Yarra VIC 3141, Australia
Contact The Olsen
Usually responds within 24 hours
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for The Olsen
Jake S
I really enjoyed my stay. the hotel is welcoming from the moment you enter the glass doors. staff were very friendly and helpful. rooms super clean, good size, functional. I liked the balcony too. South Yarra is a fantastic area and the Olsen is perfectly located. loved the swimming pool.
M M
The overall experience was disappointing from start to finish. Upon arrival, the staff appeared unkempt and lacked basic professionalism or courtesy, making the check-in process feel purely transactional rather than welcoming. There was no warmth, hospitality, or effort to make guests feel valued. This was particularly frustrating given my previous interactions with the property, which had already left me unimpressed. Unfortunately, the in-person experience only reinforced my concerns. The room itself was in need of maintenance and refurbishment. The shower had an overwhelming, unpleasant stench, making it uncomfortable to use. Additionally, the basin was visibly peeling, adding to the overall sense of disrepair. Considering the nightly rate for the F1 weekend exceeded $750, the level of service and quality fell far below expectations. At this price point, guests should expect a well-maintained room, professional staff, and a seamless, enjoyable stay. Instead, the experience felt like a complete letdown, failing to justify the premium pricing.
Kate Buzari
I’ve stayed at The Olsen many times now and yet again have just had an exceptional experience. The staff are always so professional and helpful. The location is amazing. The hotel itself is lovely. I stayed in a room with a balcony and was so imprsssed at how much room there was on the balcony, I spent a lot of my time out there! The room was lovely, warmly inviting, plenty of room. The bathroom was a little tired, with some mould obvious in the grouting around the shower - that’s literally the only negative thing I could say about my stay. I will definitely be back!
Aimee Brod
I recently stayed at The Olsen in the John Olsen Penthouse for my wedding, and I can’t recommend it enough! The accommodation was stunning—perfect for getting ready and capturing beautiful photos. We also hosted an intimate wedding dinner in the penthouse, catered by the restaurant, and I was so impressed. The food was delicious, and even my fussy little toddler was thrilled to have a special meal prepared just for her! Huge thanks to all the staff who helped make our stay so special, especially Maddison, who was incredibly helpful and wonderful to deal with 😊
Sabina Clayton
Great location and beautifully designed rooms. The rooms were clean and fitted with modern amenities. We loved the inspirational Olsen prints displayed in the room and throughout the hotel. Staff were very professional and friendly. Trams and trains are very close and we were able to travel into the city easily and quickly. There were numerous shops, cafes and restaurants within very short walking distance. We will definitely stay again.