Grand Ballroom West at Rendezvous Hotel Perth Scarborough
Price on request
148 The Esplanade, Scarborough WA 6019, Australia
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Reviews for Rendezvous Hotel Perth Scarborough
Cs Cheng
We had a long flight, requested for 2 single beds. Called hotel in advance to check. However on arrival it was a queen bed. Nothing was arranged, as if they didn't care. The Sebel down the road we stayed previously got this detail sorted, 2 single beds were prepared when we arrived. I hope that I'm comparing apples with apples here. I am writing this as we've waited several hours and still no service has arrived to sort the bed situation. The hotel is in a great location. Attention to detail could be improved.
B Balboa
Three weeks ago, we stayed at Rendezvous, and unfortunately, their system was down—or possibly hacked—during check-in. Despite the challenges, the staff did their best to accommodate all guests. We had to wait a few hours before getting into our rooms, but they offered complimentary drinks, which was a thoughtful gesture. Once we finally got our rooms, they were clean and serviced daily, we also had a wonderful view of the beach! One improvement that would enhance the stay is better bathroom ventilation, as an exhaust fan would help with moisture. While I hope they also improve their backup plan for handling system issues in the future, overall, it was a pleasant stay.
Alex D
We stayed here a year ago for our daughter’s birthday and she loved it so much we booked to come back this year. Unfortunately there are renovations happening which meant that the pool was off limits and we had zero communication about this and we had booked 6 months ago. The rooms were nice enough but there was no drinking water provided and when asked at the lobby I was told I had to buy my own. Unfortunately we won’t be returning until the renovation is complete and hope for a better experience in the future. Location is great and we were lucky enough to have a Brazilian food market on whilst we were staying. If you’re thinking of staying I’d suggest to wait until the works are complete.
kusuma s
Booked an year ago hoping pool would be renovated by now. It's even worse now: renovation to entrance, loud construction noises, dark front reception , and yes -pool still under maintenance. They offer free access to local public pool- which is mostly busy, but the point of booking a staycation is for kids to use hotel pool and spend quality time as family. Booking was made direct on hotel website, still no email to advice ahead of the booking to inform the disruption to service, unless one hops on the hotel website. Miscommunication by staff resulted in child dinner voucher not being honoured, which was given at the time of check in without explaining the full condition. When expressed disappointment and dissatisfaction, the check out staff person did not resolve issue -instead was obligated to pay for something which was initially offered as complimentary. Inconsistency in staff customer service is very visible. Been staying here for last 5 years , standards are definitely going down. Positive side: Buffet breakfast was good as always, view is beautiful, rooms interior renovated , comfy beds.
sk8nhsv2
We stayed here for our daughters birthday party which started at 5pm with the check in process taking over 1.5hours she was late to her own party, I understand the systems were down a couple days before our stay but why wasn’t there a email or call to inform us of the delays. We couldn’t even get a working key to our room, so therefore we had to get a staff member to open our door for us every time, we had 3 rooms and couldn’t even visit our kids room without leaving our door unlocked with a shoe holding it open like the staff member suggested! Absolute disgrace! Not to mention the loud aircon couldn’t even sleep! Wouldn’t recommend this hotel