Lucy Mame Room at QT Perth
Price on request
133 Murray St, Perth WA 6000, Australia
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Reviews for QT Perth
chloe jasmine
ABYSMAL CUSTOMER SERVICE EXPERIENCE ON OUR WEDDING NIGHT. We stayed here on the night our wedding and were met with the rudest customer service I have every experienced! You would think that rocking up in a wedding dress and suit, over the moon from the amazing day we just had, would be met with a congratulations (or at the very least a smile or some type of kindness!!!). We had dropped our bags off the day before to ensure a smooth check in on the night of our wedding. When we arrived on our wedding night the lady asked to see our ID, to which I told her it was in our room as we had checked in early because of the wedding. She was extremely rude in her responses despite us trying our best to get her some type of copy of our ID. She was refusing to allow us up to our room where we would have happily shown her our ID. We were in the lobby for about 20 minutes trying to sort the situation and the lady in no way, shape or form offered a smile or any kindness. I offered Medicare and teaching records as identification, all of which were not enough. Rather than allowing us up to the room she decided to have someone send down our bags so that we could get out our ID. What if we actually weren't who we said we were, was she just going to let us go through someone else's bags? RIDICULOUS. No apologies whatsoever and no congratulations. But don't worry, there was a very robotic thank you once we had paid in advance for our one nights stay. Even a guest who was waiting behind us noticed what was going on and tried his best to offer his support. At least he acknowledged the special occasion. Biggest regret booking this hotel for what should have been a special night. Absolute mood killer.
H _G
Great location. Rooms were very clean and spacious. Mini bar was very well equipped. Staffers were very nice and accomodating. The rooftop closes very early imo but it's how things are done in Australia, but the setting is very nice. We really loved the elegant breakfast menue and the fact that it wasn't a buffet. One thing however could improve - we paid for breakfast separately when we checked in and for some reason it wasn't communicated to the dining room staff. We had to wait for everything to get sorted and we felt a little embarrassed by that. Not a big deal but a point to improve.
Kyran Hanks
Great location - close to all the sites of Perth. Rooms were fine. Enthusiastic staff, but no one to move luggage. OK for us, but would be a pain for some. Rooftop bar is fab - albeit noisy - with lots of "beautiful people" on one night and closed early on one of our nights. First floor bar is more intimate.
Padjit Unknown
This is the second time we have stayed, whilst nice rooms and pleasant staff the second visit has reminded me why I didn't want to stay again. Definitively not woth the price tag, rooms are clean tidy and pleasant but rooms miss the small touches that you would expect for the price - no where to hang towels, poor lighting, TV on the glitch, no full amenities for overnight stay - toothbrush etc. Breakfast included, not really, part inclusion and again for the cost not worth it, the coffee is tiny ? Stay somewhere else if you expect good value, if you don't mind being gauged for all the small things it not a bad place. The area is not the safest at night but keep your wits about and it's ok
Allicia Smith
We just stayed here for our wedding anniversary, it was fantastic! The service was incredible, the staff are so lovely! The food and drinks were amazing too! We will be back for another stay and on our recommendation list for others thinking of staying in the city. So close to everything!