



30 Phillip Street, Parramatta NSW 2150, Australia
Hotel
•Located in the heart of Parramatta, PARKROYAL Parramatta offers the best of Sydney’s West, providing genuine service and memorable guest experiences. Our hotel is at the epicentre of Parramatta’s dynamic business and dining district, right on our doorstep is the iconic Eat Street offering an array of al fresco restaurants and bars. Ferry, train and bus terminals are just a short walk and key attractions such as Parramatta Park, CommBank Stadium, Rosehill Gardens Racecourse and Sydney Olympic Park are nearby.
Featuring 13 flexible meeting rooms, with easy access to the area’s main retail, entertainment and business precinct, PARKROYAL Parramatta is one of the largest conference and venue providers in Western Sydney. With over 1,200 square metres of event spaces - whether you need a ballroom or a boardroom, we can cater to your needs. Delegates can enjoy state-of-the- art technology and wi-fi access, all within comfortable and contemporary surrounds plus ample parking facilities.
Our experienced and dedicated events team can assist with event design, catering packages and audio-visual requirements to ensure your event is a success from start to finish.
















The rooms are beautiful. Bathrooms lovely but not very big. I was disappointed in the towel size and quality. It was not even big enough for a small child and felt very rough. The bed and pillows were very comfortable. The tv had screensharing capabilties which mean I could watch my own streaming services. The downstairs resturant had good food was fantastic enviroment and the service was on point.
Awful check out experience ! It was going so good and was going to be a memorable experience except when I was checking out I came across Pamela a staff during checkout . OMG ! I came down to settle any bills she was so upset that my bags were not out of the room ! She was so upset ! I told her this is my first stay and i dont know the rules and more over i just came to settle bills, she was so rude that she had to reactivate the card for me to go back to the room and settle the bills. Then I picked up my bags and came down and when settling the bills I told her I did not appriciate her tone . Then I asked for the manager, the manager who came told it my perception issue because Pamela's first langauge was not english. I told the manager that it was not the english and it was her tone but she was like again its my perception issue. I dont know why she was not believing me when I told her that Pamela was rude. So all other staffs were good except for this one staff - and its my perception that is wrong ? She made me feel that i cant tell the difference between a rude person and a normal person. Overall Staff training is very POOR ! Pamela needs to go to school not sure if she is really educated in the Hotel industry ....A lot of training is needed ! My stay was from 27th to 30th and I checkout around 4 PM
King Superior Room - great size, comfortable bed. Abit of construction happening but didn't affect the stay at all. Concierge staff were great. Bar staff and service well below average. Waited to be served with 4people behind the bar and no one else waiting. We were part of a function and the hotel ran out of ice because of the Parramatta Lanes event.
Nice clean rooms and good space. Nice bar downstairs. Waited a long time for lifts every time especially at check in but otherwise a nice stay. Has parking and a good spot to pull up outside to sort out check in.
Was a great stay. Only thing was the lifts took forever to come to us. At that time there was one lift not working out of 3. So imagine peak hour when there’s 3 conferences going on, you would be quicker to use the stairs from level 7 😢

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