30 Phillip Street, Parramatta NSW 2150, Australia
Hotel
•PARKROYAL's Parramatta hotel is located in a convenient and trendy area of Western Sydney, with picturesque views of the Parramatta river feeding into Sydney Harbour. The hotel is a great venue space for events, with a stylish interior design and warm atmosphere.
The function room at PARKROYAL Parramatta is filled with natural light and contemporary designs to make your event one-of-a-kind. Our stunning views of Sydney are the perfect backdrop for weddings, anniversaries, or corporate functions. The hotel is conveniently located a 30-minute drive from Sydney's CBD or 40 minutes by train on the North Shore and Northern Line.
PARKROYAL Parramatta is just minutes away from popular Church Street, Riverside Theatre, Rosehill Gardens Racecourse and CommBank Stadium. The hotel offers 286 comfortable and modern rooms and suites equipped with everything you need for business or leisure travel, including a business centre with full secretarial services, 13 beautiful event and meeting rooms, an outdoor swimming pool and complimentary access to the Fitness centre. The hotel's restaurant and bar, located in the hotel lobby, provide a relaxed atmosphere and the perfect spot for a meal or a drink.
The Bligh is located on the first floor of the hotel, naturally lit and perfect for small meetings or intimate dinner bookings. The room area is 58 sqm with a ceiling height of 2.7 m and with air conditioning; it's flexible enough to functi...
The Gidley Room is located on the first floor of the hotel and has expansive windows letting natural light pour in. This space can accommodate up to 80 guests. Venue features include: -Room Area: 88 sqm -Ceiling Height: 2.7 m -Flexible ...
The King is the perfect venue for your next event, accommodating up to 120 guests. With floor to ceiling windows and natural light beaming into the room, it's sure to make a lasting impression on all who attend. The modern space is also fle...
The Gidley King Room is a large, open space on the first floor of the hotel with plenty of natural light streaming in through the windows. This room can accommodate up to 200 guests in a theatre or cocktail format and features a break-out a...
The Rose Room, situated on the ground floor of the hotel with natural morning light, is perfect for hosting smaller meetings or as a breakout space for larger conferences. With plenty of modern amenities this room can accommodate up to 45 g...
The Elizabeth Room is one of our most beloved rooms at the hotel. It's perfect for natural light lovers as it offers two full floors to ceiling windows allowing an abundance of morning light in. The room can accommodate up to 70 guests and ...
The Governor's Ballroom is the perfect place to host large gatherings and events. With room for up to 550 guests and 5.2m high ceilings, it is ideal for large scale events. Venue features include: - Room area: 401 sqm - Ceiling height: 5.2 ...
The Phillip Room is ideal for events, receptions, and private functions away from the busier areas of the hotel. The room itself is spacious with a ceiling height of 5.2 meters. Additionally, it offers ample pre-function and break-out space...
The Phillip Hunter Room is an excellent choice, as it provides plenty of space for dancing, cocktail hour, and dining. The room also has a pre-function area and a smaller breakout room that would be perfect for the bride to use on her big d...
The Macquarie Room is a grand space, accommodating over 100 people for larger events and parties. With 3-meter-high ceilings and a convenient location on the ground level, it's super easy to set-up events in the Macquarie Room. Enjoy medium...
The Chapman Room is perfect for business events, meetings, special occasions or corporate functions as it comes complete with state of the art facilities and can accommodate up to 120 guests. This secluded pre-function and break-out area bo...
The Marsden Room is located in a private wing of the hotel. The space is perfect for pre-function hangouts, breakout rooms or presentations with its AV and tech facilities. Up to 150 guests can be accommodated in this elegantly furnished sp...
The James Ruse Room, with its stunning views of the vibrant foyer and adjoining pre-function is perfect for business meetings or events. The room itself is flooded with natural light and features designer sculptures and artwork in the color...
The Executive Boardroom is not only filled with natural light but also perfect for smaller meetings, containing a long table, fast internet access, and air-conditioning. Here are some other features of the room: - Room Area: 36 sqm - Ceilin...
Bar30 is the perfect place to relax after a long day, whether you've been exploring Sydney or sitting in a boardroom all day. With its high ceilings, chandeliers, and low-hanging lights, Bar:30 has an elegant ambiance that will make you fee...
The Macarthur Room is perfect for small gatherings and events. It can be interconnected with two other rooms to accommodate more people, and the decor is minimalistic and chic. The room also has a pre-function area that overlooks the foyer....
I originally booked at the Mantra Parramatta and the place was so vile my company arranged a last minute booking here. I was so happy to arrive, the service, the hotel was a huge relief. I loved my room, clean, new, fresh. The restaurant was nice and breakfast was good for $30. I was very happy with my stay here, lovely staff too.
We stayed here for 5 days. The overall experience was good, centrally located. The rooms are recently refurbished, which is good. Some improvements required reception staff need welcoming training, breakfast need some rotational menu instead of same everyday, pool need regular cleaning checks, water mixers in bath need proper adjustments.
The rooms were beautifully refurbished and of top quality. However, the shower water temperature was way too hot, even when I turned on the cold water. I mentioned this to the check-in staff, but they said it had been checked and was working fine. Clearly, it hadn’t been fixed. I do like a hot shower, but this was really uncomfortable. On a different note, my room door was left ajar after it had been cleaned. This made me a bit worried about security, especially since there had been a previous hotel break-in where my room was used for a drug party. Thankfully, I was leaving the next day, as these two issues worried me. Overall, the hotel was lovely, and I’d probably not recommend it to a family with small children, due to the hot shower.
Each year I have a few breaks of about 10 days in a hotel to spend time alone and reduce stress. The first room I was given had only scalding hot or cold water in the shower. When I contacted staff it became clear that this problem was known and yet I was booked into it for 9 nights! I suggested that a complimentary breakfast would be appropriate but I was given a room 'upgrade'- so I packed up everything and moved. The 'upgrade' had a little more storage space, one of those pod coffee machines guaranteed to deliver a luke- warm espresso every time and an ugly, useless desk instead of a convenient little dining table. Hmm. This room had a loud noise. I turned off the refrigerator and air-conditioning but it persisted making it impossible to relax or sleep. I contacted staff again. The manager who came was courteous and apologetic. He could not locate the noise either, so he gave me some earplugs. By this time it was very late. The following day another staff member came and found that the bathroom extracter fan was not turning off. He disabled it and the noise was gone. Now I think I'm owed two complimentary breakfasts lol.One of the reasons I booked here was because I noticed that it had what a number of the better hotels are doing: an afternoon tea. However, here they serve alcohol at the high tea which might be why the price is so absurd-. $88 and it's only on Sundays. I had an overpriced meal of dry chicken breast and over cooked potato, two tiny carrots and two florets of brocolini. Also, a lentil curry from the latenight room service menu which was inedible. It was so dry I actually had to spit out the first mouthful. The only flavour was cinnamon, no trace of cardamom, curry leaves etc. It came with what I think was meant to be a poppadom but looked and tasted like damp cardboard.Ugh! The pool is in shade for a lot of the day so it is exceptionally cold. If you are a smoker, this hotel does not want your business. If one is in an outside area with no other guests anywhere, the staff members have been trained to police the non smoking rule which most of them clearly feel embarrassed about. There is more than enough outdoor space for a small area for smokers, where non smoking guests would not be offended. When proprietors do not provide these spaces they are in effect saying that smokers are not entitled to enjoy their stay as much as non smokers. However, everyone is entitled to drink, drink, drink because that turns a profit. I suggest that instead of here, you stay at the Mercure Bankstown which is linked to the sports club. You will have a large comfortable outdoor smokers area. You will be closer to the opera house, harbour Bridge etc, and you will have access to several restaurants serving every kind of cuisine. Most importantly you will pay a lot less. For example, the buffet breakfast including all hot and cold items costs less than what you pay here for just the continental option.
I stayed at Parkroyal Parramatta for one night for work. Before arriving, I called to ask about checking in an hour early. The call center agent told me there would be a $30/hour charge, but when I checked with the concierge upon arrival, they let me check in without the fee since it was close to my check-in time. This miscommunication was a bit frustrating. Parking is quite expensive, so it’s worth looking into alternatives if you plan to drive. Additionally, there’s ongoing construction, and noise starts before 8 AM. It didn’t bother me since I was there for work, but it could be an issue for holiday stays. Overall, the service was okay, but there’s room for improvement.
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