8 The Esplanade, Surfers Paradise QLD 4217, Australia
Hotel
•Redefining world-class luxury, Peppers Soul rises 77 levels above Surfers Paradise, and more importantly, above all delegate and guest expectations. Not just a conference location but a destination in itself, Peppers Soul offers unparalleled facilities, services and little luxuries that will leave every delegate with a smile on their face.
Peppers Soul boasts outstanding conference, meeting, event and function rooms to suit every occasion, from intimate board meetings to 5 star cocktail functions for up to 130 guests.
With unique and flexible spaces, beautiful breakout areas, state of the art facilities and an enviable food and beverage offering, Peppers Soul is also a venue designed to excite and inspire. Our attentive staff will work with you to ensure your conference or event goes off according to plan, and you can be guaranteed of superb service at every step along the way.
Secret Garden: Located on level 3 of Peppers Soul, the tranquil landscape sets the scene for a unique alfresco cocktail or networking function under the stars.
The naturally lit Reflections Boardroom is designed for more intimate gatherings with a capacity of 18. A uniquely designed round table setting is perfect for meetings or small seminars.
Beach View Deck + Outdoor Pool Terrace: with breathtaking ocean views, this is the perfect spaces for an intimate cocktail event or stand up dinner for 100 guests to enjoy
A modern and versatile space with the flexibility to hold up to 100 delegates for a theatre- style seminar or conference. By night, the Waterline Room can be transformed for a chic cocktail event for up to 100 guests
Amazing as always! This is our annual holiday destination for several reasons. The facilities are amazing. Heated pools, great gym, the sauna and steam room are always clean. Great location with cafes, restaurants and activities for the kids and family. The 3 bedroom apartments have plenty of room especially for our family of 6, and exceptional views. The staff are lovely and helpful. Love this place.
The location is absolutely amazing and the heated pool and spa were perfect for a winter stay — a real highlight. The rooms themselves were spacious, clean, and very comfortable, which made the stay enjoyable from a facilities point of view. Unfortunately, every interaction with staff — from reception to the Hyde restaurant — was disappointing. Service was disorganised: food orders not being sent to the kitchen, drinks that never arrived at the table, and staff who seemed uninterested or overwhelmed. The welcome text clearly stated that parking for one vehicle was included with the booking, but we were told otherwise at check-in. When queried, staff simply said it was a “Monday problem,” with no willingness to help resolve it during the stay. Overall, the property has so much potential thanks to its location and amenities, but the service experience really let it down.
Great location right on the beach and along Cavill Avenue. The ocean view from the room was stunning, and the overall stay was pleasant. The reception staff and service team were very friendly and welcoming, which made the experience even better. However, housekeeping needs improvement — the rubbish was not cleared, and the floor was not vacuumed when we returned to the room.
Booked via phone no mention of paying for parking. Website states parking but no mention additional charge. Requested late checkout on booking was advised not really busy so should be possible. No mention of extra charge. Morning of we requested late checkout out and was denied. Room and view was nice for price you would assume free parking and late check out
Peppers Soul Surfers Paradise is the perfect blend of luxury, comfort, and prime location. From the moment you walk in, you’re greeted with stunning ocean views. The apartments are modern, spacious, and equipped with everything you need — not to mention the floor-to-ceiling windows offering breathtaking panoramas of the beach and skyline. The location is unbeatable — right on the beachfront and just steps from restaurants, shops, and the vibrant energy of Cavill Avenue. The facilities, including the pool, spa, and gym, are top-notch and add to the overall experience of relaxation and indulgence. Whether you’re visiting for a romantic getaway or a family holiday, Peppers Soul delivers a 5-star experience that will make you want to come back again and again!
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