Peppers Soul
8 The Esplanade, Surfers Paradise QLD 4217, Australia
Hotel
•Why you'll love Peppers Soul
- Flexible meeting spaces
- State of the art facilities
- Central ocean view venue
Redefining world-class luxury, Peppers Soul rises 77 levels above Surfers Paradise, and more importantly, above all delegate and guest expectations. Not just a conference location but a destination in itself, Peppers Soul offers unparalleled facilities, services and little luxuries that will leave every delegate with a smile on their face.
Peppers Soul boasts outstanding conference, meeting, event and function rooms to suit every occasion, from intimate board meetings to 5 star cocktail functions for up to 130 guests.
With unique and flexible spaces, beautiful breakout areas, state of the art facilities and an enviable food and beverage offering, Peppers Soul is also a venue designed to excite and inspire. Our attentive staff will work with you to ensure your conference or event goes off according to plan, and you can be guaranteed of superb service at every step along the way.
Peppers Soul Function Rooms
Secret Garden
Secret Garden: Located on level 3 of Peppers Soul, the tranquil landscape sets the scene for a unique alfresco cocktail or networking function under the stars.
Reflections Boardroom
The naturally lit Reflections Boardroom is designed for more intimate gatherings with a capacity of 18. A uniquely designed round table setting is perfect for meetings or small seminars.
Beach View Deck
Beach View Deck + Outdoor Pool Terrace: with breathtaking ocean views, this is the perfect spaces for an intimate cocktail event or stand up dinner for 100 guests to enjoy
Waterline Rooms
A modern and versatile space with the flexibility to hold up to 100 delegates for a theatre- style seminar or conference. By night, the Waterline Room can be transformed for a chic cocktail event for up to 100 guests
Reviews for Peppers Soul
Diyana Aodisho
I am from Melbourne and have not visited the Gold Coast for over 7 years, I was very much looking forward at staying at Soul Peppers simply because it looked phenomenal! We stayed for 6 nights and booked a 3 bedroom ocean view “serviced apartment”…this apartment was hardly serviced. The “daily apartment cleaning” was only making the beds. The towels were not changed ( I know this because I got makeup on one of my towels and the towel was simply folded and put back in the bathrooms) the same towels were folded and placed in the bathrooms, no fresh towels were given, the toilets weren’t cleaned properly, the bed sheets were not changed throughout our stay and the living area was never fixed or cleaned. It was a disappointment! The beds are NOT COMFORTABLE and the furniture is VERY outdated and dirty, it had staines on most seats. The in house Foxtel control did not work. Our stay included a complimentary breakfast buffet, which was very simple, not much variety. The lifts took forever to come, at one time we waited almost 15 minutes. The pool, the steam room and sauna on the other hand are really good. Although no towels are ever kept there, you need to take your own towel. The location of the hotel is the only thing that is fantastic because it’s only 100m from the beach. Overall very overpriced for what it’s worth, it’s not the 5 star standard and honestly I will not be staying here again.
Madi Walker
THE BEST STAY!! The room we booked was so lovely we stayed in 3902 after being upgraded, which was so nice. The facilities are great and we really loved the outdoor spa and pool. The staff were so friendly and we will defiantly be back soon.
pattie J
We had a very good experience and received great service from the receptionist, her name is MO. She is very lovely and friendly. We checked in late, just before midnight, but she made the check-in process smooth and quick. It was our first time here, and she made it unforgettable. We will definitely come back again. Thank you for your service, MO!
Casey Prentice
We stay here every year and it is always a great time. The location in the absolute heart of surfers paradise is perfect and the unobstructed views of the ocean is amazing. We absolutely love to come down and stay.
Ben O'Donnell
We booked and stayed in a 3 bedroom ocean view apartment for 11nights. The building location is great, the view and apartment general layout is lovely. The lifts are 3/10. There are many factors contributing to the lift issue. Firstly, no towels are kept on the pool deck, there is a huge volume of people travelling between level two and level three to acquire towels from reception. This also adds to the volume of people in reception and greater work for the reception staff. Having towels at the pool bar where people could show their room key would solve this problem. Secondly, the lifts are filled with cleaning and service staff throughout the day. Oftentimes the lift would be full and stop relentlessly between our level (33) and ground with the doors opening to glum cleaning staff and waiting for space. Not only does this add to the delay in the lift operation but is also akin to a mid level brand and not what I’d expect of peppers. I understand the cleaning staff need to get to every level to service the rooms and it appears no service lift exists. Could a suggestion be that there be a comprehensive storage room on each level that would mitigate the need for the cleaners to drag their miniature sack trolleys between the room levels and the carpark to restock their supplies. The suggested store rooms could be loaded off peak and during the night. Not only would this solve a large element of the lift issue but also reduce time wasted by cleaners waiting for lifts. The number, and size of the lifts is also daunting for people who need extra space - for example, people with mobility devices like walkers, and people with prams. There just isn’t enough room.
Frequently Asked Questions
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Browse Similar Venues
Need help finding a venue?
Browse the VenueNow Marketplace or connect with one of our event experts to help you find the perfect venue free of charge.
Let's Get Started