10-14 Eastern Beach, Geelong VIC 3220, Australia
Hotel
•Novotel Geelong is arguably the region’s premier hotel, located in the heart of the waterfront with amazing views across the bay. The hotel is perfectly situated within Geelong’s central business district and close to great shopping and local attractions – all within an hour’s drive from Melbourne and 20 minutes from Avalon Airport. Offering the best for business and leisure travellers, Novotel Geelong features 109 guest rooms and suites. Enjoy modern amenities and comfortable style in any of the spacious guest rooms, all of which feature balconies and complimentary wi-fi. With a focus on wellbeing and family, the hotel is 100% non-smoking and offers children welcome gifts, healthy menus and a children’s corner. Novotel Geelong also features a restaurant and bar located on the ground level and boasting a stunning alfresco area. Make a deliciously healthy start to your day with Novotel’s fresh breakfast buffet every day, featuring barista coffee, bakery fresh bread, organic options and fresh juices. Enjoy delicious Mediterranean-influenced a la carte and tapas menus, featuring the freshest local produce and seasonal specials and complemented by local wines. The In Balance Fitness Centre at Novotel Geelong is located on level two of the hotel. Work out in the fitness centre which offers cardiovascular equipment - complete with a wall-mounted LCD TV. Take a dip in the indoor heated saltwater pool or soak up the sun on the outdoor sundeck overlooking Steampacket Gardens and the bay. Also featuring a steam room, changing room and bathroom, open 24 hours a day, seven days a week. Novotel Geelong also features six flexible function spaces, some with waterfront views and balconies, so whether it’s a meeting, conference, wedding or any special function, you’ll always host an event to remember.
Located on the second level the Peninsula Room showcases breathtaking views across the bay with full-glassed frontage and a large private terrace. The Peninsula Room is a great fit for large-scale events like gala dinners, weddings, and cor...
The Waterfront Restaurant overlooks the bay – it's just another function venue offering a memorable backdrop. This stylish space, decorated in crisp white and luxurious dark curtains, can be used exclusively for private functions for up to ...
The Conference Lobby is ideal for exhibitions and breaks between meetings and events. Wide glass tables act as the centerpiece, where catering can be shared amongst your guests. The room is lit by floor to ceiling windows and caters for up ...
The Bellarine and Ceres Rooms are perfect for styling and theming, allowing you to create a unique occasion with your own personal touch. Both rooms are ideal for breakout groups or smaller banquet events. Both the Bellarine & Ceres Rooms...
Flinders Boardroom is an intimate room featuring a large long table and comfortable high back leather chairs. The room has been designed to seat 12 boardroom members, which makes it the perfect secretariat room. - Featuring floor to ceilin...
Situated at the front of the hotel with floor to ceiling glass windows and a large terrace, the Limeburners Room and Bar offers stunning views of the waterfront precinct, creating the perfect backdrop for your special event. This space is i...
Great location by the waterfront! Let's talk about the service and room! First the room. It's newly refurbished which is great. However, the phone, safe and the mirror light wasn't working. When told this, reception apologized and added it's a new room and could you not smell it as if that happens to absolved them of the lack of amenity. How about getting someone over to fix it? The attitude of the staff. Came in for breakfast at 630 am and was told, sorry, we are not ready. Is that my fault or yours? If you advertise that breakfast starts at 630am. Please be on time. You should not expect your guests to wait. She had the audacity to say, I didn't open the door, so does that mean, I couldn't? They finally "opened the door" at 637 am and took my order. I expect more from an Accor hotel. Sadly, this one failed the test.
The rooms were clean and close to the beach. Sauna was nice , pool area had a great view of the ocean. But the floors had some rust looking spots on the floor and surrounding. I would love to have been able to go out on that area and enjoy some drinks with the lovely view but it was closed.
Amazing views and a wonderful location! Close to the yatch club, Westfield shopping center and restaurants. Our room was clean, spacious, had a comfortable bed and a great view over the bay. The shampoo, conditioner, body lotion and hand wash smelt divine. You can't go wrong here!
This hotel advertises itself as a 4-star experience, but the reality is far from it. The beautiful location is overshadowed by terrible customer service. Our complaint about the absence of a makeup room was met with defensiveness and a complete lack of empathy. We were told it was our fault for not reading the information sheet thoroughly. We are here for a business trip with busy schedule, who pays attention to the tiny words on their sheet? This is not the standard of service one expects from a 4-star hotel, where anticipating and meeting guest needs should be a priority. The manager was blaming on us and don’t even apologise. I felt misled and disappointed.
While the location of this hotel is undeniably stunning, the experience was severely let down by appalling customer service. We were disappointed to find no makeup room available if we don’t verbally request it, a basic amenity one expects in a hotel of this caliber. What a scam to claim this is a 5 star hotel service! When we brought this to the staff's attention, they were not only unhelpful but outright rude, denying any responsibility and insisting we should have meticulously read the information sheet. This 'blame the customer' approach is completely unacceptable for a 5-star establishment. It left us feeling frustrated and undervalued. I would not recommend this hotel based on the poor service alone.
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