Garden Terrace at Harbour Rocks Hotel
Price on request
34 Harrington St, The Rocks NSW 2000, Australia
Harbour Rocks Hotel 3D Virtual Tour
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Reviews for Harbour Rocks Hotel
Ashleigh Swartz
Lovely quaint hotel. Perfectly positioned to experience the Rocks area and Circular Quay. Service was so welcoming as soon as you stepped foot into the establishment. Feels as though you are entering a library without the feeling of having to be quiet. Rooms are clean and comfortable with an old day feel. Can be quite noisy with the unique alleyways presented behind, but I liked the vibe indeed. It was quite expensive for a standard room, $575/night, but the location makes it worthwhile. Plenty of eateries surrounding and morning coffee only footsteps away. 24-hour convenience store across road, which is also handy. I'd be back for sure.
Ryan Ramsey
We arrived early from New Zealand (8:00 am) and our room was not ready. Of course, we didn't expect it to be. Josh and his team let us leave our 5 bags and 4 backpacks securely in the hotel while we ventured around Sydney for the day. They said they would call when the rooms were ready but nobody did, which was fine as we were busy exploring. We got back to the hotel around 3:00 p.m. and both rooms were ready; a double twin for our sons, which was very spacious, and to our surprise, the penthouse suite for my wife and I. This was an upgrade! We never expected such treatment and certainly didn't do anything to deserve it. Everyone at the hotel was extremely helpful and kind, from Josh (manager I assume) to Wendy (maid services) and everyone else I wish I could remember the name of, they all did remarkably well at making us feel very special. My wife really didn't want to leave. But alas we had to the next day. They kindly arranged a van for our transport to the airport, which was a nice change from a cramped Uber. Only issue would be there is no elevator for people. There is a lift for luggage for the second and third floors which is not a problem. They will also porter your bags to your room. Thanks so much Harbour Rocks. We will be back...maybe for New Years Eve next time, and definitely in the penthouse!
Naomi Wallbridge
My review is unusual as I was not a guest. My partner was a guest there and was boarding a cruise on 12/02.Being so close to Valentine's Day I wanted to surprise him with a gift on shore. I wrote to the hotel and was amazed at their optimistic response, there was no hesitation. Their excellence, effort & positivity from incredible Maxine & her team helped achieve the impossible within 24hrs.They are a busy hotel but yet they pulled out all the stops to make this happen. Also, kindly giving me the website of a local florist to contact, so useful, being that I live in spain. A delighted partner received his surprise hand delivered to his hotel room. It restored all my faith that such quality service still exists. Thank you Maxine so very much.
travelinp
After checking in we find out the boutique hotel had no elevators. Just a utility elevator for the luggage. It was a difficult climb especially as I had an injured knee. Once in the room, it was so small there was no place to put the luggage in an open position so the luggage was always closed. The bathroom was so small! There was a tiny shelf over the sink to put a few toiletries. To use the sink after rinsing one's mouth you had to bend low enough to get under the shelf that stuck out over the tiny sink. The mattress was thin and too soft. I figure we got the "heritage" style room. There was one chair in the room at the desk, but it had to pushed under the desk at all times to get from the bed to the bathroom without tripping. We had this hotel booked for us by a vendor. Apparently we did not pay enough to get a room for two adults, so we got this miniature room. We couldn't keep a glass in the bathroom as the shelf was shaky and we didn't want to take the chance of the glass falling. --The staff was pleasant and helpful. The included breakfast was very good.
michael boyd
Great atmosphere, but you need to be careful with the charges. You could find yourself with a bill that's not yours. Happened during two separate stays The best advice is not to put any charges on your room, pay in cash