Mcleod at Novotel Brisbane Airport
Price on request
6-8 The Circuit, Brisbane Airport QLD 4008, Australia
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Reviews for Novotel Brisbane Airport
Michael
Encountered several things that we thought should be or should have been addressed prior to our arrival. Young man that booked us in initially failed to direct us to the correct under cover parking location. Entered our room only to find insufficient towels in the bathroom which was quickly remedied after my wife contacted the front desk Room pillows are way too soft even when using both failed to give adequate support. The Restaurant staff were exceptional at dinner time. Very helpful, polite and accommodating. (the best experience of our stay).The food was delicious though a little on the pricey side. Morning Buffet breakfast was pretty much the Norm, nothing really of note.
Robbie Amhaz
Lovely wait, staff. The food was tasty and no complaints about the quality. However, you have some serious food delivery issues in the restaurant dining room. 25 min wait for the entre, which was a very simple dish of Turkish dipping bread. Over 1 hour wait for Scotch Fillet. Obviously, there are some food scheduling and staffing issues in the kitchen. Responsibility falls on the management of the hotel for allowing service levels to be below average.
Ross Clarksmith
Room was clean, beds were comfy and only a few minutes to the airport. Buffet breakfast was way too good, didn’t need lunch that day.
Rick Sethi
We had an excellent stay at Novotel Brisbane! The service was outstanding, and two staff members, Monish and Saagar, truly went above and beyond to make our experience memorable. Their professionalism, and warm hospitality made all the difference. Novotel should be extremely proud to have such dedicated individuals in their team, who genuinely care about ensuring guests have the best possible experience. Thank you, Monish and Saagar, for your exceptional service – keep up the great work
Jarrod Donkin (JD)
More than I thought it would be. Room 522 was fantastic, very clean, corner unit looking at Brisbane at night and around to the airport. Love that I could log into Disney. Only thing was the room service menu was not working on my phone so I just didn’t order anything.
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