Atelier at Hotel Chadstone Melbourne
Price on request
1341 Dandenong Road, Chadstone VIC 3148, Australia
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Usually responds within 24 hours
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Reviews for Hotel Chadstone Melbourne
Mark McCarthy
Exceptionally helpful staff. Luxury hotel. Great for nearby shopping and a stepping stone for exploring around the Peninsula. Initially a little difficult to find in the dark but once located we found an exceptional hotel that was welcoming and had everything we needed. Staff were accommodating and helpful. The only reason we couldn't give a 10 was in a few situations we felt the hotel was under pressure. We couldn't book in to an early sitting for dinner as they were booked out. At Breakfast while being seated we were told we could only have a reduced sitting time as the hotel was full and they needed to accommodate everyone. Initially told we had an upgraded room but due to the hotel being full, the offer was not available. Nothing really detracted from our stay, just being constantly told the hotel was full took the shine off.
S M
I have stayed at the hotel chadstone on a number of occasions as it is a good location. The rooms are always nice and comfortable beds. However, there is always a long queue to check in. Always. There was also a long black curly hair in the shower. And another long black hair in the wrapped hand towels in the bathroom. Perhaps the cleaner? The other issue is the car parking. We had to leave very early for my son’s basketball game and hadn’t validated the car parking ticket as no one had said to do so. You would think a quick call would resolve the issue so that they could just charge the room - unfortunately I had to wait ten minutes whilst pressed for time. With no real sense of urgency from the manager I spoke with. I also ordered room service and wasn’t aware the bread was filled with olives. I was still charged despite speaking to them about it and returning it. So I think it cost $36 for some chips.
Jessica Yarak
I had an amazing stay at this hotel! The staff was incredibly welcoming and attentive, and the rooms were spotless and beautifully furnished. The amenities exceeded expectations, especially the pool and breakfast selection. The location was perfect—quiet yet close to everything. Highly recommend for anyone visiting the area!
Ashley Collins
Our second stay at Hotel Chadstone and I can’t say enough about the Hotel and staff. The rooms are beautiful, comfortable, modern and immaculately clean. The pool is stunning, especially at night and has great hours so you can be sure to find time to use it after your shopping day. The breakfast buffet has a wide variety of options for all dietary requirements, and the dining room staff are lovely and helpful with special requests. We stayed to celebrate my daughter's birthday and the concierge assisted me with ordering balloons and arranged a special amenity to greet us in the room. The care that was taken in making our stay extra special was beyond expectations! Amazing experience, convenience and service. Great value for money. Don't hesitate to book. Thank you to the entire team for everything. We can’t wait to return and encourage everyone to visit!
Georgie Lowerson
Had a fabulous 2 night stay at Hotel Chadstone. The staff were amazing and helpful whenever questions arose. Couple of suggestions which would have improved our stay, tile floor in the shower cubicle was extremely slippery, nearly fell over with first use, solved the problem by placing down an extra bath mat, did request a non slip mat from house keeping but nothing available. A clock in the pool area would be super helpful, would save getting in and out to check the time to make sure dinner reservations weren’t missed. Lastly, went to order room service via the QR code in the room, my son only wanted plain pasta, no sauce, was not able to complete the order as a sauce had to be selected. Ended up phoning in our order (a non issue really) but could have saved this step if a ‘no sauce’ option was available. Overall, we had a fabulous stay, comfy beds, spacious room, delicious and well stocked buffet breakfast. Would highly recommend if you are keen for a shopping weekend at Chadstone. Will definitely be back for another stay.