Hotel Chadstone Melbourne
1341 Dandenong Road, Chadstone VIC 3148, Australia
Hotel
•A memorable experience of warm and welcoming luxury awaits your arrival. Every detail will catch your eye and inspire your mind. All your senses are transformed to a new place, Melbourne’s newest luxury hotel. You are on the doorstep of Australia’s leading lifestyle destination – Chadstone - world-class dining, shopping, entertainment and experiences are at your disposal. Bathed in natural light and with a unique sense of design, Hotel Chadstone is the ideal venue to engage, motivate and inspire delegates. With 8 adaptable spaces, across more than 1000m², our specialist team of event planners can bring to life bespoke events for up to 500 guests.
Hotel Chadstone Melbourne Function Rooms
Altus East and West
The hotel’s signature rooftop venue, Altus, also boasts a private event space which is set to become one of the finest private dining rooms in Melbourne. With breathtaking views, which change throughout the day as the sun makes its way acro...
Altus West
Located on Level 12, the top floor of the hotel, Altus West has floor-to-ceiling windows with views across Melbourne, a pillarless design and a dedicated open air deck makes it an impressive event venue.
Altus East
Located on Level 12, the top floor of the hotel, Altus East has floor-to-ceiling windows with views across Melbourne, a pillarless design and a dedicated open-air deck makes it an impressive event venue.
The Ballroom
A dedicated conference entrance leads you through to the ground floor event centre. The pillarless and sophisticated ballroom can be split into three separate spaces. It's an ideal venue for company AGMs, seminars, product launches, gala di...
Ballroom A
A dedicated conference entrance leads you through to the ground floor event centre. The pillarless and sophisticated ballroom can be split into three separate spaces. It's an ideal venue for company AGMs, seminars, product launches, gala di...
Ballroom B
A dedicated conference entrance leads you through to the ground floor event centre. The pillarless and sophisticated ballroom can be split into three separate spaces. It's an ideal venue for company AGMs, seminars, product launches, gala di...
Ballroom C
A dedicated conference entrance leads you through to the ground floor event centre. The pillarless and sophisticated ballroom can be split into three separate spaces. It's an ideal venue for company AGMs, seminars, product launches, gala di...
Atelier
Use the dedicated entrance on the ground floor to access the Atelier Meeting Room, a light-filled conference venue in Melbourne with space for up to 175 guests. Flexibility is this room’s defining feature. Our Event Specialists can set it ...
Atelier One
Use the dedicated entrance on the ground floor to access the Atelier Meeting Room, a light-filled conference venue. Flexibility is this room’s defining feature. Full and half-day delegate packages include in-room refreshments and catered b...
Executive Boardroom
Use the dedicated entrance on the ground floor to access the executive boardroom. Plush carpets, contemporary artwork and restful colour scheme create an atmosphere of quietly impressive luxury.
Reviews for Hotel Chadstone Melbourne
deneys family
Staff were very professional and provided a prompt service. The room was very clean and spacious for 4 people. (2 adults & 2 kids 13yrs+10yrs), excellent amenities, kids loved the pool, breakfast had a lot of options and included barista made coffee! at no extra fee! The gentleman who assisted us with bags was very welcoming every time we saw him. Excellent location, travelators take you into Chadstone shopping center which has ample shopping, eatery and entertainment options to keep us busy for our stay.
Edwin Cotter
Had a great time with the family. Mum chilled at the room or at the shops, the kids had fun building gingerbread men, and dad(me) can just sit back and let it all happen. Highly recommend for serious shoppers and young families. Crazy good food quality to the room, better than Crown Casino. Shout out to Allan who catered to our needs and made the stay super comfortable and smooth.
Emma Brewer
My daughter and I stayed just prior to Christmas and she had a great time. She loved the buffet breakfast, was thrilled to do the gingerbread decorating, loved the Christmas carols playing and all the Christmas decorations at the hotel. She was devastated we didn’t bring bathers for the pool. The proximity to Chadstone shops meant we were a short walk to the Arcade, pizza, shops and Mini Golf. It was the start of a great yearly tradition she can’t wait to do again next year
Lucy S
Check-in took almost an hour, and we were given keys to someone else's room. Horrifying! I booked a twin room (two queen beds). We were reallocated to a new room, different configuration, acceptable, albeit not ideal for our needs. We were also told we were given complimentary breakfast to compensate for the inconvenience of not getting the room we booked (they then tried to charge us for this upon checkout)! I've stayed in more hotels than most due to travelling a lot for work, with a range of budgets, and I've never had an experience like this. It genuinely seemed like the hotel staff had never worked with people before. For such an expensive weekend option, it sure was disappointing. The restaurant staff, however, were fantastic. Buffet breakfast was decent, but the labelling was restricted to "vegetarian" or not, and one gluten-free bread. If you are vegan or dairy-free, you have to guess. Not worth it if you have any dietary requirements at all. The pool area, although a bit cramped, was nice with a great city view, but it would have been lovely if it had been cleaned up. Each time we went, there were glasses, trays, rubbish, and used towels all over. And no clean towels left. We saw staff coming in to check on the area, yet they didn't address any of these issues, so why bother checking? We had to call reception to get them to bring towels. Then there is the location—I personally think it is great to be close to shopping and food, with the free tourist shuttle at your disposal as well for city trips. Parking, however, is incredibly poorly signed, so finding it is a challenge. TLDR: I wouldn't stay again; it was not the high-end experience it's marketed as. If they call this hotel five stars, then it's time to start treating it that way with every interaction. It could be great if they address their issues, but I was continually disappointed and frustrated.
Michelle Gagliardi
My mother and I had a one night stay at Hotel Chadstone . We both absolutely loved it. It was absolutely amazing. The room was so clean and beautiful. The location is so convenient we did shopping at Chadstone then came back for a rest in our room and went shopping again. The staff were so professional polite and so helpful for any of our needs. We especially loved being greeted at the front by concierge including Allan and another young man who I’ve forgotten his name (very tall polite man) they were both so welcoming and even held the door open for us on arrival and Allan also on our departure. It’s little touches like this that make it feel special. Would definitely love to stay again a very memorable experience for us. The pool and spa were a perfect way to relax after a big shopping day. The staff are a credit to the hotel .
Frequently Asked Questions
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Need help finding a venue?
Browse the VenueNow Marketplace or connect with one of our event experts to help you find the perfect venue free of charge.
Let's Get Started