Hardware Lane at Citadines On Bourke
131-135 Bourke Street, Melbourne VIC 3000, Australia
Modern and stylish surroundings, floor to ceiling windows boasting abundant natural light, state of-the-art audio visual equipment, flexible breakout spaces including an outdoor terrace and intimate indoor lounge are just a few of the features you will find at our contemporary Event Centre. Hardware Lane comfortably accommodates up to 90 people in a theatre setting or 80 people for a cocktail gathering. The experienced Conference Services Team, fully-equipped business centre and complimentary Wi-Fi internet; ensures that your event runs smoothly and professionally.
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the listing prior to booking to ensure you have the most up-to-date information.
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Reviews for Citadines On Bourke
Cristina Serrano
Location: rightly in the city centre Front desk staff: exceptionally nice That being said, I’ve been for two weeks now and even if they include a cleaning service every two days, so far nobody has changed the sheets and the carpet is untouched since I arrived. Any of the surfaces has seen a wipe for as long I’ve been either. If you’re looking for a short term, city centre stay, it might fit. But if you’re planning to stay a bit longer I’d recommend to find another place. I was quite surprised when I saw it’s actually considered a 4 star hotel. I’ve been in two stars that have been way better… I also need to mention the lack of daylight in most of the rooms, a downside of being right in the city centre I guess…
Jeimi
We stayed here for six nights. PROS: The rooms are spacious and the location is right in the middle of the CBD which is great. Mostly walking distance to tourist places. Plenty of elevators so no queues going up or down. CONS: The room service needs more improvement. We we're told the room service happens every second day of your stay. Unfortunately, the first housekeeper did a terrible job. The bed sheets and towels were changed, bins emptied and that was it. Floors were not vacuumed or cleaned. Microwave was dirty. The toiletries were not topped up as well as the tea and coffees. Lucky enough, we had a different housekeeper on our fourth day and did a much better job, but the toiletries were still not topped up.
David Chan
Citadines on Bourke Melbourne is an excellent accommodation choice for travellers seeking comfort, convenience, and modern facilities in the heart of the city. Located in a prime central location, the hotel provides easy access to Melbourne’s major attractions, shopping districts, restaurants, cafés, and public transport, making it ideal for both business and leisure travellers. The rooms are spacious, clean, and well equipped with modern amenities, offering a comfortable and relaxing stay. Many rooms also provide great city views, adding to the overall experience. The serviced apartment style accommodation is especially convenient for longer stays, with kitchen facilities and practical living spaces that make guests feel at home. One of the highlights of staying at Citadines on Bourke Melbourne is the excellent customer service. The staff are friendly, professional, and always willing to assist, creating a welcoming and pleasant atmosphere throughout the stay. The hotel facilities, including the gym, swimming pool, and lounge areas, are also well maintained and add extra comfort for guests. Its central location makes exploring Melbourne extremely convenient, with Chinatown, Bourke Street Mall, theatres, and many popular attractions all within walking distance. The surrounding area is lively yet comfortable, offering plenty of dining and entertainment options nearby. Overall, Citadines on Bourke Melbourne delivers a great balance of comfort, convenience, and value. Its excellent location, modern facilities, and welcoming service make it a highly recommended place to stay when visiting Melbourne.
Karen Davis
Great central location. The room we had was a little tired. The carpets were stained and walls were marked. There was no conditioner or body wash in the room (bottles were empty). Great little tea selection though and comfy bed and pillows. There were no towels at the pool both times we visited. These were however quickly replaced when we called down. Staff were nice and attentive.
Jude Husler
My 3rd stay at Citadines on Bourke; Stay 1 and 2 were great. The location is still fabulous. The Reception staff were very welcoming and helpful and the 1 bedroom apartment was very spacious at a reasonable nightly rate. However the housekeeping/maintenance standards let it down this time causing lower rating as:- *The downlight in the kitchen not working - dark bench prep area. *The kettle's electrical safety tag said next testing due March 2026, well overdue. *No bodywash in the shower after only 1 shower; had to use shampoo instead as already under shower when discovered. *On turning down sheets for bed noticed a sizeable reddish mark/stain on the under side of the doona. I hope my comments are useful and lead to improvement as the guest shouldn't need to or be expected to spend valuable holiday time reporting existing housecleaning/maintenance issues. For feedback only - I wish there was body lotion in the bathroom as there was on my previous stays. Thank you.
Other spaces at this venue
Southern Cross Lane
Southern Cross Lane comfortably accommodates up to 110 people in a theatre setting or 80 people for a cocktail gathering. The experienced Conference Services Team, fully-equipped business centre and complimentary Wi-Fi internet; ensures that your event runs smoothly and professionally. Equipped with modern facilities, high ceilings and state-of-the-art audiovisual equipment making it the perfect venue for a productive conference or an unforgettable event. The venue also provides several breakout areas to give guests the opportunity to socialise and network. Enjoy drinks in an intimate indoor lounge or enjoy a break on the spacious outdoor terrace overlooking vibrant Bourke Street. This award-winning Apart’hotel also offers 380 serviced apartments if your in need of accomodation
Market Lane
Market Lane comfortably accommodates up to 120 people in a theatre setting or 80 people for a cocktail gathering. The experienced Conference Services Team, fully-equipped business centre and complimentary Wi-Fi internet; ensures that your event runs smoothly and professionally. Equipped with modern facilities, high ceilings and state-of-the-art audiovisual equipment making it the perfect venue for a productive conference or an unforgettable event. The venue also provides several breakout areas to give guests the opportunity to socialise and network. Enjoy drinks in an intimate indoor lounge or enjoy a break on the spacious outdoor terrace overlooking vibrant Bourke Street. This award-winning Apart’hotel also offers 380 serviced apartments if your in need of accomodation.
Coromandel Place
Modern and stylish surroundings, floor to ceiling windows boasting abundant natural light, state-of-the-art audiovisual equipment, flexible breakout spaces including an outdoor terrace and intimate indoor lounge are just a few of the features you will find at our contemporary Event Centre. Our largest room, Coromandel Place, comfortably accommodates up to 250 people in a theatre setting or 300 people for a cocktail gathering. The experienced Conference Services Team, fully-equipped business centre and complimentary Wi-Fi internet; ensures that your event runs smoothly and professionally.
Bank Place
Perfectly positioned in the heart of the central business district and within walking distance to Parliament House and 101 Collins Street. Modern and stylish surroundings, state of-the-art audiovisual equipment, flexible breakout spaces including an outdoor terrace and intimate indoor lounge are just a few of the features you will find at our contemporary Event Centre.