139 Murray St, Pyrmont NSW 2009, Australia
Hotel
•The Woolstore 1888 offers 5-star boutique accommodation, making it the perfect place to stay for your next visit to Sydney. This luxury hotel is strategically located in the heart of the City in Pyrmont and takes pride in showcasing its private rooms and loft suites. The luxury interiors and excellent customer service of this 5-star hotel will make any guest feel right at home. Enjoy amazing room service, drinks at the bar, a workout in the fitness centre and a meal at the fabulous restaurant. Within walking distance is a famous International Convention Centre that is adjacent to the hotel. The iconic Sydney Harbour Bridge is also three kilometres away. As well, you are close by to the Pyrmont area, which has a town vibe and unique cafes and restaurants as well as a peaceful village feel. If you need to go from Pyrmont into the city, the Pyrmont neighbourhood has excellent resources for public transportation. It is possible to take buses, ferries, and the light rail. The light rail will take you directly into downtown Sydney with ease.
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I had a pleasant stay at Hotel Woolstore 1888 and would like to highlight some of the wonderful aspects of this property. The service was absolutely outstanding—every staff member I encountered was exceptionally friendly and helpful, making me feel truly welcome. Their hospitality added a lot to my overall experience. That said, there were a few areas that could use improvement. The air conditioning control in my room was not functioning properly, and I had to rely on staff assistance every time I wanted to turn it on or off. While the staff were prompt and accommodating in handling this, it is not something I expect from a hotel, and it did affect my convenience. As for the food, I would rate it above average, but there is certainly room for improvement to elevate it to the level of excellence. Overall, my stay was enjoyable, thanks to the fantastic staff and service. With a few adjustments, such as addressing the air conditioning issues and refining the dining experience, this hotel could become an even better choice for travellers.
The air conditioning in my room did not work properly, making it nearly impossible to sleep. The room was unbearably hot, to the point where the bed sheets had to be changed daily because it felt like sleeping in a sauna. The food was overpriced, with disappointingly small portions. Additionally, the breakfast options were strictly vegetarian, and if you wanted any meat, you had to pay extra – something that felt unreasonable given the already high prices. The coffee was also terrible, which didn’t help start the day on a good note. The cleanliness of the restaurant was another major issue. While the mountains of wax may have been intended as an aesthetic choice, they unfortunately highlighted the layers of dirt and old food trapped within them. It was off-putting and made dining there an unpleasant experience. That said, the staff were very friendly and accommodating, which was one of the few positives of my stay. However, the overall service was inconsistent, making it difficult to overlook the many shortcomings of this hotel. Would I stay here again? Definitely not.
We enjoyed a three night stay as a couple in The Shearer’s Suite- spacious, light and very comfortable. As an Accor Diamond member really appreciated the phone call before our arrival to check any specific requests and the subsequent earlier access to our room. Check in and out was seamless, breakfast menu simple and well executed ( nothing beats the perfect poached egg!) and all staff with whom we interacted were friendly and professional in their manner. Tucked in behind The Novotel meant easy access to varied bars/ restaurant as well as in house tapas at Percy’s. We look forward to another visit in future.
We stayed 2 nights in the loft room at Hotel Woolstrore 1888. The reception lobby, where the tapas restaurant is, looks incredible. Modern factory vibes going on. The room and the bathroom were clean. We regretted the absence of sheer curtains. If you don't want to be seen from the outside, you will have to close the black-out curtains. Also, the A/C is strangely noisy. The layout of the room is really the highlight of the stay, the decor is minimalist but well thought. Nice stay overall, with friendly staff. The parking was 60$ a night through the hotel.
Fantastic experience staying in Hotel Woolstore 1888 Sydney Australia. The staff were friendly, warm and accommodating. our breakfast waitress Jean was delightfully gentle and gave us advice about places to visit during our stay. Breakfast was included in our stay. We explored the menu options for breakfast which were delightful. Overall a good 3 week holiday!
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