334 Flinders Street, Townsville QLD 4810, Australia
Hotel
•Hotel Grand Chancellor Townsville offers six versatile meeting rooms, all featuring natural daylight, as well as our rooftop venue for special events. Catering up to 180 delegates theatre style, including the latest AV technology, our meeting facilities are ideal for small to medium sized events, delivered by our professional onsite conference team. With a variety of banqueting menus to choose from, we can cater for a wide range of budgets and tastes. Whether you are organising your regular office boardroom meeting, an offsite team building event or larger scale conference, our Hotel Grand Chancellor team are specialists in event planning and will work closely with you to ensure your event is a success.
In-room features: Guest Capacity: 148 (Theatre setup) Square Metres: 274 Ceiling Height: 2.6 In-room amenities: Natural daylight Outlets/sockets Video conferencing Air conditioning Wi-Fi Blackout Shades Visual Equipment Audio Equipment Flip...
In-room features: Guest Capacity: 37 (Theatre setup) Square Metres: 55 Ceiling Height: 2.4 In-room amenities: Natural daylight Outlets/sockets Video conferencing Air conditioning Wi-Fi Blackout Shades Visual Equipment Audio Equipment Flipch...
The views are why I booked. But the windows were so dirty and no furniture on patios. 😪 The carpet is also super old in the rooms and feels and smells dirty. Upgraded bathrooms and full size products are nice but don't expect any upgrades in the coffee area. Very basic. My 1 year old stayed with us this time and busted her toe on the lip of the tile from bedroom into bathroom. Why can't this be flush? It's not easily visible at all. If it wasn't her, it would have been me. Also I have a disability and walking is difficult but parking is around the back and next door and $15 per night. No valet. No on site parking. You'd figure for nearly 250 per night, better amenities. Unfortunately we won't stay here again because of the cons listed.
Neat, clean, larger rooms. Great views (I was on level 10 overlooking river). Staff are friendly and reception is 24hrs. Room service and on-site restaurant available. Large bed, great shower, would recommend it.
Quite expensive to stay. NO microwave or cutlery so you have to eat out or at their restaurant/room service. Pool was out of service and was never refunded any money back for not been able to use the facility. Aircon wasn't working properly and we were there in the middle of summer. Bed was comfortable but that was about the only positive about the hotel. Overall not impressed with the stay.
Old place, high price, not swimming pool as in the pictures, the lift doesn’t work properly, the bathroom fan makes noise all the time. Plus, I found a cockroach in the bed. Good receptionist. I would recommend to book next door which is half price and same facilities or somewhere in the Strand as this location is completely dead.
This was my last minute booking without checking the reviews. Th reception staff was great and helpful. But the rooms were stinging, not cleaned properly. Previous guests used water bottles and other waste materials were there in the room. The shape of the building is weird, can make you claustrophobic
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