Hotel Richmond
128 Rundle Mall, Adelaide SA 5000, Australia
Function Venue
•Why you'll love Hotel Richmond
- Offers stylish modern and versatile rooms and suites in a grand 1920's building.
- Perfect location for any events and they can cater to both cocktail and sit down events.
- Great event packages.
Step right in to a world of style and luxury with us at the Hotel Richmond. When looking at hotels in Adelaide, we are the only one located on the iconic Rundle Mall. Our boutique accommodation is perfect for a corporate stay, or for travellers looking for a central location in the main shopping precinct. With 30 rooms that have been styled exclusively, and a full restaurant, bar and lounge at your fingertips, your stay with us will be one filled with comfort, ease and indulgence. We are proudly family owned and operated. It is our hope that you see our family values reflected by our team,and our genuine service leaves you feeling valued and welcome as our guest. Our warmest gratitude goes to you for choosing us.
Hotel Richmond Function Rooms
‘First’ Lounge, Bar And Restaurant – Level 1
Our most versatile space. This is the stunning New York loft style space on the first floor. Facilities include, large balcony, lift access, cocktail bar, beers on tap, multiple screens, wireless microphone, wifi, sound system including XLR...
The Private Balcony Room – Level 2
The private Balcony Room offers private balcony, private bar, private entrance foyer, private toilets, ceiling mounted data projector, speaker system, wireless microphone and Wi-Fi. The room is stunning with dark wood floors, and French doo...
The Boardroom – Level 2
The Boardroom is perfect for intimate meetings. The room includes one large boardroom table for up to 12 guests, ceiling mounted data projector, small balcony for fresh air and self service Nespresso coffee facilities.
The Basement Bar – Basement Level
The Basement Bar is available on Saturday nights for private parties. It is only available for cocktail style parties and is most suitable for bucks shows, hens parties, or 21st birthday parties. The Basement is our gaming and TAB bar durin...
Reviews for Hotel Richmond
Vinod G
We had a team lunch at Richmond Hotel (Rundle Mall), which was booked a week in advance. Despite the prior booking, a couple of our team members were told—after everyone else was served—that the food had run out. How does that even happen at 12 PM when our table was booked for that exact time? When we raised the issue, all we got was a casual “sorry” with no explanation or accountability. We asked to speak with the manager, only to be told she was sitting at a table working on her laptop—and she outright refused to speak to us. That’s beyond unprofessional and completely unacceptable. What kind of manager refuses to address a valid customer concern? If they had at least called us earlier in the day to advise that a specific item wasn’t available, we could have made alternate arrangements. But we were left in the dark until it was too late. Terrible service, zero responsibility, and a total lack of basic customer courtesy. Worst experience we've had in a long time. I would strongly not recommend booking this place for any group or event. I'm writing this as part of the message as a response to the comment made as reply stating there was no manager on roster. To be clear, the guy at the counter who also had a bad attitude pointed us to a lady sitting on the table with her laptop and headphones. He said she was the manager. I asked him to please call her and when he tried she apparently said she can't talk now as she is busy. I can get my team to confirm as I wasn't alone who experienced or heard this.
Pauline Gross
Bar staff- one staff fun & made experience enjoyable, other staff member over charged drinks & had a bad attitude. Left because of it. Now our table's mood changed because of her disgusting attitude as some didnt want to give hotel anymore cash to order food & drinks. Big lost to you. Gather round hope other hotels make visiting more welcoming.
Debbie Sparre
The staff in the accommodation were super helpful and friendly with our whole experience. The staff upstairs balcony was on her phone so we did not stay for a drink, we popped downstairs and enjoyed a drink in gaming bar which was okay but lacked the atmosphere of the lovely upstairs balcony bar. Rooms are very roomy, bed was super comfortable, the key pad took a while to press in all the numbers. Good selection of tea and coffee. Bar fridge door does get hooked on inside cupboard hinge so was open and not cold when we got our room. Biggest downside was the cleanliness of the bathroom flood, not swept or mopped. In terms of hygiene in bathroom a let down. Overall a good stay would stay again
Emily Buncombe
Very clean, perfect location right in the city centre. Tea and coffee provided in the room, and shampoo and conditioner, which was great for my luggage limit.
Rasa
We had some initial issues during our stay at the Richmond Hotel, but the manager handled everything proactively and professionally, which we truly appreciated. Their prompt resolution and attention to our concerns made a huge difference and turned a stressful situation into a positive experience. It's clear that guest satisfaction is a priority here, and we were impressed by their professionalism. Thank you for taking care of us so well!
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
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