6 Tower St, Doncaster VIC, Australia
Hotel
•The award-winning Mercure Melbourne Doncaster delivers the next generation of the global Mercure brand, offering authentic modern Mercure elegance and leading environmental sustainability practices including elimination of single use plastic bottles in our hotel.
It is in a prime location. Located on the elevated hills of Doncaster, adjacent to Westfield Doncaster Shopping Centre. The hotel presents 183 sophisticated guest rooms and suites, six fully equipped function spaces, and expansive outdoor terrace areas perfect for social gatherings, meetings and weddings.
Ticketless underground parking ensures a hassle-free and secure parking experience for all guests. As part of our commitment to sustainability, Mercure Melbourne Doncaster has installed state-of-the-art electric vehicle charging stations.
Located only 15 km east of Melbourne CBD, Mercure Melbourne Doncaster is the perfect option whether you are travelling for business or celebrating a special event. Its excellent location makes it an ideal base for exploring the vibrant culture and attractions of Melbourne. Guests can enjoy quick access to public transport, allowing easy trips to the city’s renowned landmarks, trendy cafes, and lush parks.
Guests holding their event at Mercure Melbourne Doncaster will also have access to discounted, onsite group accommodation. With all meeting and event spaces located on the 3rd floor of the hotel, guests will have ease of access for their event.
We pride ourselves on creating tailor-made packages to meet all of your event needs. Whether it’s a small celebration, meeting, or milestone event, our team can create the perfect combination for your function. At Mercure Melbourne Doncaste...
Tramway Room, located on level 3 of the Mercure Melbourne Doncaster has been designed with modern sophistication, convenience and digital connectivity in mind. Tramway Room is both versatile and sleek, bathed in natural light, with convenie...
Tower Room offers a modern, flexible space for your events, conferences and social celebration accommodating up to 250 guests. This versatile space can be seamlessly divided into two rooms; providing flexibility for conferences, banquets, e...
Immersed in natural light, with floor to celing windows, Orchard Room boasts unobstructed views of the Yarra Valley and Melbourne City, making it the perfect centrepiece for your residential conference, networking event, eventing dinner, bi...
The Tower Terrace is an expansive, flexible outdoor space limited only by the bounds of your imagination! Suitable for large events up to 300pax, the Tower Terrace offers unique, sweeping views of the Dandenong Ranges and the Victoria’s ico...
Overlooking the Yarra Valley and with sweeping views of the Melbourne city skyline, Orchard Terrace sets the stage for unforgettable experiences for up to 80 guests. As the sun sets over the skyline, this versatile terrace seamlessly transi...
The Avery Terrace, located with the heart of the hotel is the perfect venue for intimate events, celebrations and wellness activities such as morning yoga, thai chi and relaxed breakout sessions. The Terrace’s green wall sets the scene for ...
We thoroughly enjoyed our stay. We were on the third floor so it was convenient to the bar and restaurant area. The coffee was great. Breakfast was amazing. The hallway near the rooms could do with a bit of deodorizing, as could the shower in our room. We really liked the beehives on the roof top garden and the information that went along with that. The bee socks were great.
Stayed for two nights and no complaints. We checked in late in the night and they were really sweet to upgrade our room even. Breakfast was pretty good, you get plenty of options with everything. The staff is very helpful and they can be flexible to suite your needs as well.
Overall, the bar and restaurant service was terrific. The food was delicious and was delivered promptly. My room didn't have coffee pods or a water setup. After I called reception to get this fixed, nothing happened. Quite disappointing considering this is my second attempt at giving the hotel another chance to redeem itself after last year's horror stay.
I absolutely love this hotel, reasonable price, great quality, beautiful room and bathroom, clean, great restaurant. Room service is yummy but it would be great if they expanded it a bit! I was very disappointed however with the cold pool water and cold pool room on a 13 degree winter day. Defeats the purpose of having an indoor pool. It's the 2nd time I have stayed here and the pool was cold on both occasions.
I recently stayed at the Mercure Hotel, and unfortunately, it wasn’t a pleasant experience. The manager, Michael, was incredibly condescending and dismissive, both with me and his staff. It was uncomfortable to witness, and it really made the whole experience feel unwelcoming. Additionally, the furniture in the restaurant was in poor condition. The chairs were not only unattractive, with ugly bus/ train seat like colors, but also had large, noticeable stains, which gave the space an unclean and outdated vibe. For a hotel of this caliber, I expected much better attention to detail and upkeep. Also the dim lighting at night time is so unsafe, I tripped over my bag and nearly twisted my ankle. Could barely even read the menu. This is not ideal. While the location is good, the view is ugly I am looking at a carpark, the superior staff and the state of the hotel left much to be desired. I hope the hotel takes these issues seriously and makes some much-needed improvements. Also it gets so smokey in the restaurant, can’t even breathe. Not sure if it’s ideal having the grill in the middle of the restaurant, maybe check if your exhaust fans are working properly. Thanks.
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