488 Swanston St, Carlton VIC 3053, Australia
Hotel
•Arrow on Swanston serviced apartment hotel is situated in the very heart of Melbourne CBD and Melbourne’s education hub, offering you true value accommodation in this great cosmopolitan city. At the doorstep are the Queensbury tram stop, RMIT, Melbourne University and an array of eateries and cafes. This location makes it a superb venue for your corporate events, meetings, conferences, training, seminars, trade shows, weddings or special events. Our flexible function rooms and catering options will ensure we meet your every need for a successful outcome. Speak with our expert team to help design your event.
Experience the spaciousness of our 150 sqm area, designed to accommodate your event with finesse. Whether hosting a dynamic theatre-style gathering for 150 guests, a lively cocktail affair for up to 200, or an intimate seated function, we ...
The total size for this space 80 sqm suitable for 70 guests' theatre style. If you like to have an intimate meeting it could be transformed to board room set-up and can accommodate 20 guests seated. This venue offers catering options for ...
The total size for this function room is 50 sqm suitable for theatre style for 40 guests. This venue offers catering options for food and beverage requirements and function room amenities to ensure they meet your every need for a successf...
The space size is 20 sqm can accommodate 20 people for theatre style. This venue offers catering options for food and beverage requirements and function room amenities to ensure they meet your every need for a successful outcome of your e...
The total size of this function room is 30 sqm it can accommodate 30 guest theatre style. This venue offers catering options for food and beverage requirements and function room amenities to ensure they meet your every need for a successfu...
The total size for this hall is 128 sqm and can hold 100 guests for theatre-style set-up. This venue offers catering options for food and beverage requirements and function room amenities to ensure they meet your every need for a successfu...
This ballroom has a total size of 570sq for theatre style it can cater 650 guests It has a Stage, Foyer, 2 Breakout Rooms (64 sqm each) This venue offers catering options for food and beverage requirements and function room amenities to e...
The only good thing about this hotel is the location. It’s old, grubby, and NOTHING at all like the photos. We booked a deluxe family serviced apartment. There was no service and certainly not suited to a family. The floors were sticky, the beds had duvets that had stains on them. The furniture was old and uncomfortable. The only ‘couch’ would barely fit a toddler. The stairs inside the room were steep and unsafe. Thank goodness our children were old enough to stay away from them. The staff were not helpful at any stage. Paid for two days parking and every single trip out and in needed a call to reception to be let in! First photos are what we got… the nice photo was what we thought we booked.
Clementine was amzing at the check in, perfect instruction on how to use parking garage and accessing our room from there too! First impressions were great we had multiple bookings that linked together the nights we were staying, we actually got upgraded, which we are very grateful for 😃 The room is very bright and spacious with comfortable crisp bedding. Love the kitchen area, just like home for our 5 night stay. Parking garage spaces is huge for a city space! Location just outside of hoddle grid, so many options for food and nightlife. Will stay again. Thanks to all the staff here who care
Strongly not recommended to stay at this hotel. 1. The online images and actual is like heaven and earth. We were given a dimmed room at the next building, walking through the building entrance, lift, corridor walkway that looks like a maze would make u feel eerie. 2. The bed, pillows, blanket are way too old, it looks like it has been used for more than 20 years. I doubt the duvet was washed. 3. Only one lift is working. If u are given by a room at the end, u gonna walk through a maze to find the room. I doubt this comply to safety during fire hazards (based on Singapore’s standard) 4. Doesn’t come w oven, washing machine in the room. 5. Eventually we managed to change the room to the main building, we stayed for 3 nights, the staff came in to replace the room towels , clean the toilet but doesn’t fold the duvet; it kind of a weird housekeeping arrangement anyway. In additional, they did it without we knowing, It kind of intruding our privacy when we were out.
CAUTION: Fake reviews, hell and earth between pictures online and reality! My partner and I were quite disappointed with our stay at Arrow on Swanston, even though we received a free room upgrade. The rooms looked nothing like the pictures online, which felt very deceiving—almost scam-like. We paid AUD 318 for three nights through Agoda, and if we had paid more, as some reviews suggested, I would’ve been even more upset. The gym is better than nothing, but again, it’s not like the pictures. The pool is outdoors and not heated, and the sauna was broken during our stay. What’s absolutely unacceptable is that it seems like the hotel is buying fake reviews. Please don’t give your money to a place that actively lies to its guests and maintains this facade with fake reviews instead of updating their rooms or changing the misleading photos. Had I seen the recent reviews beforehand, I would’ve booked elsewhere. I can’t recommend this hotel to anyone.
Real solid 4 stars, so recommend! If you're looking for the best money/quality ratio I would say 5 stats even. The location and amenities in the room are great. The gym is a big plus! The pictures on Booking can be a bit deceiving: it's good but not thàt good, but good! A bit noisy (thin walls and doors) and stuff like that, but all in all money well spent. Parking is relatively cheap for this area: 25 AUD per night.
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