



Corner Ann And Roma Streets, Brisbane QLD 4000, Australia
Hotel
•Pullman Brisbane is the largest conference facility venue in Brisbane. Specialising in medium to large corporate functions, Pullman Brisbane King George Square features a modern and minimal aesthetic that emphasises professionalism. Function spaces range from small board rooms all the way up to large ballrooms with options in between. Each space is fitted with the latest in audio/visual equipment for presentations, corporate meetings and training seminars. Those looking to host wedding receptions at Pullman Brisbane King George Square can make use of the ballroom for an elegant sit-down dining affair. The ballroom is ideal for events by day or night, with plenty of natural light by day and a warm and inviting ambience after dark. Experienced wedding planners are ready to assist in catering to any special requests. Its convenient location makes it an ideal choice for both local and international guests, situated right in the heart of Brisbane's bustling central business district. Enjoy the confidence of hosting your next event with one of Brisbane’s premier function venues at Pullman Brisbane King George Square. It's the ideal base for exploring the vibrant city and holding events, with easy access to a plethora of attractions, dining, and entertainment options.














I emailed the hotel well in advance to let them know I’d be checking in late. I arrived to check-in and the night manager who attended to us was quite rude. I followed heartist requirements producing my memberships and my heartist card and the staff member was dismissive and had an attitude. He also got distracted while attending to us and went to attend another guest. He was incredibly unwelcoming. We were incredibly tired after travelling and were really unimpressed considering the Pullman is meant to be part of the premium brand of Accor and a 5 star hotel. Please have maintenance check the shower head as at least when using it, it was spurting a bit out of the base of the neck of the shower head. The bed was okay. No member amenities were in the room on arrival. Also, what’s the deal with the laundry - it says on the elevator that there’s a laundry to use, I called reception and they said that there’s no laundry except for the room service laundry bag. We asked another time at reception out of curiosity and we were told that it had been out of service for some time. It’s incredibly inconvenient - please fix your laundry to be more convenient for your guests (and please pop a sign in the elevator saying that the laundry is under maintenance giving a timeframe for when guests will be able to access it again). We ended up ubering to the nearest laundromat.
Justin the Concierge truly went above and beyond. From the moment we arrived, his professionalism, attention to detail and genuine care made all the difference to our stay. Nothing was too much trouble - whether it was organising bookings, giving local recommendations, or simply checking in to make sure everything was perfect. It’s rare to come across someone who delivers service with such warmth, efficiency and pride. Justin didn’t just do his job, He elevated the entire experience. We left feeling looked after, valued and already planning our return. Thank you, Justin, for setting the gold standard in customer service!
1st room was great, no air con. Got to room 6 which was fair. We cleaned it ourselves. Then had room service come in the room while the wife was getting dressed. Nice sentiment with a fruit platter BUT this is a 5 star hotel. Charged a premium for 3 star rooms. No discounts yet....
Me and my partner stayed the night at the Pullman Hotel and resort and found the experience to be nothing less than fabulous. From the moment we arrived on property, the valet, the front desk clerk, and in the morning, the staff in the restaurant were second to none. I had the pleasure of meeting Justin B. a concierge at the hotel, Who is polite, prompt, and appeared to have a genuine interest in our day. Overall the experience was excellent and I really want to thank Justin B. for making this morning feel just that much more special.
Not sure how this hotel get 5stars. The room is pretty old and not well maintained. The lift always only 1 available and the other one is marinating all the time. Breakfast is just shocking, not too much choice but charges as premiums, also the quality is a big concern, the fried egg, when flip over, the other side is black, probably they never washes their woks. Highlight it the lady who seems like in charge, but totally don’t care what you say. I don’t think I will come back anymore. Also proves those comments in google review about the service and quality concern are fair and correct

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