BASTA Trattoria at Hotel TOTTO
Price on request
60 Market St, Wollongong NSW 2500, Australia
Why you'll love this venue
- Close to public transport, shopping centres and local attractions.
- Flexible event venues with abundance of natural daylight, WiFi, air-conditioning, and sleek industrial design.
- Delicious food & beverage offerings by our casual Mediterranean and Italian-inspired restaurant and bar.
Contact Hotel TOTTO
Usually responds within 24 hours
Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Hotel TOTTO
Gabby Cameron
I paid nearly $1400 for a 4-night stay in a single queen room, and for that price, I expected far better standards. While the location in Wollongong is decent, everything else was a complete letdown. First off, cleanliness was atrocious. Room service plates sat outside our door for 15 HOURS, and trash piled up outside other rooms for ages without being collected. Inside the room, things were just as bad. There’s nowhere to hang towels, and one of the two hooks was broken. The shower grate came off, creating a serious tripping hazard, and to make matters worse, there was black mould underneath it—clearly neglected for ages. Our toilet was also constantly leaking. Despite putting up the “Please Make Up Room” sign for hours every single day, our room was never cleaned. Not once. We only got new towels once, and with nowhere to properly hang the ones we had (thanks to the broken hook), they couldn’t dry, leaving us with damp, gross towels. For nearly $1400, I expected a clean, functional room and basic service. Instead, I got the bare minimum and a load of frustration.
H.N.I N
The hotel tries to be a nice boutique hotel but it misses out on the little but very important things like cleanliness. We checked in and went into the room and unfortunately, the bedsheet had a big stain on it. So we changed to a new room and hoped for the best. The room looked clean at first but after pulling back the blanket we found some hair and also pubic hair. Slightly disgusted we changed the room again. Not perfect but cleaner. The window in the room had an open gap even when fully closed. Air-con didn't really work and was extremely loud (in all the rooms)so we had to turn it off. The toilet in the room could use a toilet brush. The manager offered a 25.- voucher for the restaurant which we needed, because even if we booked the room including breakfast you’ll don’t get any hot or cold beverages with it. This point is nowhere mentioned on the booking site(hotel or booking.com). The quality of the breakfast is underwhelming.Poached eggs are cold and overcooked. The Mushrooms have been killed on the hotplate. Do yourself a favour and go somewhere else for breakfast. The staff is very friendly and tries to accommodate, but if the housekeeping is not up to the game they can't do anything.
Lukas olesen
A very nice standard hotel, decently clean, although very dirty under the beds, small bits of trash. The fridge was very loud and the towel dryer fell off. Easy parking, clean bathroom, good smelling soap, close to the city and super comfortable beds. All together a good experience.
Rita Cavallaro
Worst experience in a hotel, booked three rooms in January, room was small, bed uncomfortable, very noisy aircon, so we turned it off, then it got extremely hot in the room,we could hear traffic on the street, nowhere to hang your hand towel, or your clothes. No glasses or teaspoon. Body wash in shower was empty. Only 1 lift working. We all had a bad night's sleep. Definitely not worth the money we paid, will never stay again. I think this hotel needs an overhaul. Very very disappointed.
Erin Felton
Fancy foyer gave me too higher hopes. Great customer service. Restaurant not open Sunday Mondays which was a huge bummer. The rooms were nice, especially the bathroom but on the small side. TV remote didn’t work. Coffee and tea but No cutlery in rooms, not even tea spoons. Bed was meh, pillows and toilet paper felt cheap. Good location. No toilet plunger in room 3.5/5
Other spaces at this venue
The TOTTO Room
3D TOUR OF SPACE: https://my.matterport.com/show/?m=4MsybAy6Xvr || The TOTTO Room is a perfect semi-private dining space meticulously crafted to enhance your dining occasion. Whether you're organizing an intimate cocktail soirée or a leisur...
BASTA Trattoria
3D TOUR OF SPACE: https://my.matterport.com/show/?m=Y8j34fVDrMP || Planning an event in Wollongong? BASTA Trattoria is your ideal venue, offering versatile spaces suitable for intimate gatherings or larger crowds. Whether you opt for our ...