The TOTTO Room at Hotel TOTTO
Price on request
60 Market St, Wollongong NSW 2500, Australia
Why you'll love this venue
- Close to public transport, shopping centres and local attractions.
- Flexible event venues with abundance of natural daylight, WiFi, air-conditioning, and sleek industrial design.
- Delicious food & beverage offerings by our casual Mediterranean and Italian-inspired restaurant and bar.
Contact Hotel TOTTO
Usually responds within 24 hours
Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Hotel TOTTO
kusum pathak
We stayed at this hotel for one night, expecting a pleasant experience given the $250 price tag and 4 star hotel. Unfortunately, our expectations were not met. Upon entering our room, we found it to be quite dusty and not properly cleaned. The hand lotion was not replenished, and the kettle was covered in dust. There was no water and telephone in the room. The bathroom was also unclean, which was disappointing. Since we were two guests, we expected at least two cups and two glasses, but there was only one of each provided. To add to our frustrations, we had to evacuate the hotel at midnight due to a fire alarm. While we understand this was not the hotel’s fault, it was an inconvenience for all guests, and there was no acknowledgment of the disruption. Regarding breakfast, we anticipated a buffet as part of our stay, but instead, we were presented with a limited menu. When we ordered coffee, we were informed it wasn’t included in the breakfast package, requiring an additional charge. We also wanted to order hash browns, which were listed as part of the included breakfast, but they were unavailable. Additionally, the chai latte we ordered tasted more like plain milk. Based on service we received, this hotel felt more like a one star hotel rather than 4 star hotel. Overall, our experience at this hotel was disappointing, and I cannot recommend it to others. I wouldn’t consider returning in the future.
Gabby Cameron
I paid nearly $1400 for a 4-night stay in a single queen room, and for that price, I expected far better standards. While the location in Wollongong is decent, everything else was a complete letdown. First off, cleanliness was atrocious. Room service plates sat outside our door for 15 HOURS, and trash piled up outside other rooms for ages without being collected. Inside the room, things were just as bad. There’s nowhere to hang towels, and one of the two hooks was broken. The shower grate came off, creating a serious tripping hazard, and to make matters worse, there was black mould underneath it—clearly neglected for ages. Our toilet was also constantly leaking. Despite putting up the “Please Make Up Room” sign for hours every single day, our room was never cleaned. Not once. We only got new towels once, and with nowhere to properly hang the ones we had (thanks to the broken hook), they couldn’t dry, leaving us with damp, gross towels. For nearly $1400, I expected a clean, functional room and basic service. Instead, I got the bare minimum and a load of frustration.
H.N.I N
The hotel tries to be a nice boutique hotel but it misses out on the little but very important things like cleanliness. We checked in and went into the room and unfortunately, the bedsheet had a big stain on it. So we changed to a new room and hoped for the best. The room looked clean at first but after pulling back the blanket we found some hair and also pubic hair. Slightly disgusted we changed the room again. Not perfect but cleaner. The window in the room had an open gap even when fully closed. Air-con didn't really work and was extremely loud (in all the rooms)so we had to turn it off. The toilet in the room could use a toilet brush. The manager offered a 25.- voucher for the restaurant which we needed, because even if we booked the room including breakfast you’ll don’t get any hot or cold beverages with it. This point is nowhere mentioned on the booking site(hotel or booking.com). The quality of the breakfast is underwhelming.Poached eggs are cold and overcooked. The Mushrooms have been killed on the hotplate. Do yourself a favour and go somewhere else for breakfast. The staff is very friendly and tries to accommodate, but if the housekeeping is not up to the game they can't do anything.
Mark T
Dirty room and uncomfortable bed. Whilst I knew the room was meant to be small, this was next level. I had to go outside to change my mind. Bathroom needed a really good clean (someone else's pool left on the toilet seat) and the shower - well if you dropped the soap you wouldn't want to pick it up and use it again. The room had no iron but it did have a broken coat hanger for me to hang my creased clothes on. Staff were friendly upon arrival.
Lukas olesen
A very nice standard hotel, decently clean, although very dirty under the beds, small bits of trash. The fridge was very loud and the towel dryer fell off. Easy parking, clean bathroom, good smelling soap, close to the city and super comfortable beds. All together a good experience.
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