Formal Pool at Peppers Beach Club & Spa
Price on request
Palm Cove QLD, Australia
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
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Reviews for Peppers Beach Club & Spa
Grace Williams
My partner and I spent months researching where to stay for our honeymoon and were excited to book Peppers Beach Club & Spa Palm Cove, hoping for a relaxing, 5-star experience. On arrival, the grounds were beautiful and the staff were welcoming—but unfortunately, our stay was disappointing from the start. Our room was unclean, and despite it being re-cleaned, it still wasn’t up to standard—my partner ended up wiping down surfaces herself. We tried to let it go and focus on enjoying our honeymoon, but the issues didn’t stop there. There was no TV remote, which wasn’t resolved until the following night. We were then upgraded to a penthouse room, which we appreciated, but once again ran into problems—this time with a broken washing machine, and we had to hand our clothes to staff to be washed. For three nights in a row, we had staff members coming into our room to fix or address problems, which completely took away from the privacy and relaxation we were hoping for on our honeymoon. By the third night, my partner understandably just wanted to leave. We’d flown all the way from Tasmania, paid good money, and yet this was the most stressful part of our entire trip. While management did offer a 15% refund and left a cheese platter in our room, and their apologies were sincere, it didn’t undo the ongoing disruptions. We would like to extend a sincere thank you to Daniel and Trent from the management team at Peppers Club Hotel. They both did their best to make our stay as comfortable as possible and were genuinely helpful throughout. It may be beneficial for the hotel to implement a more thorough checklist system for housekeeping and maintenance to ensure everything is clean, in working order, and nothing is overlooked. We value the service we received and hope to see improvements in the future, as the staff’s commitment to guest satisfaction was clear.
Matthew Wright
Stayed for 2 nights in mid-July during school holidays and the entire property was comfortable, immaculately maintained and peaceful. Rooms were excellent, staff were friendly and very polite across multiple touch points and the overall experience was well worth the stay. Noting also that both pools were warm in the middle of winter, with the larger lagoon comfortable and the smaller pool much warmer - but both heated and comfortable for a winter getaway! Wifi is worth noting - it’s lightning fast!
Stephanie Ristovski
Such a beautiful resort. Amazing views and rooms. Staff are very helpful and super friendly. I only ate food at the hotel as the food was incredible- the chefs are amazing! Would highly recommend if travelling to Far North Queensland- especially if you don’t want to leave the hotel.
Em Parnell
The room was tiny but this was the first time I'd booked through an agent so I didn't pick the room. Bed was very comfortable. Staff were amazing! They made our stay for us. Mary on front desk, I think his name was Steve (tall guy front desk who booked our tours for us), the girls at the restaurant every morning for breakfast, all couldn't do enough to make sure everything was good. The amenities were great. Loved the pool. Opposite the swim beach. Spa bath on the deck was lovely. Will definitely come back here and stay. Next time I'll book and get a beach front. I think it would be worth it for that beautiful view.
darcy walker
Relaxed from the moment we walked in the door, with the pool a short step from reception, a great room for the family. Good resturants and dinning options with NU NU a must. Mornings at the beach just out the front door and afternoons by the pool,we have not had better family break.
Other spaces at this venue
Serenity Garden
The Serenity Garden at Peppers Beach Club & Spa offers an intimate and picturesque setting for romantic wedding ceremonies. Surrounded by tropical greenery and tranquil landscaping, this secluded garden space is ideal for couples seeking a ...
Coral Room
Our versatile conference facilities at Peppers Beach Club & Spa are designed to cater to a variety of events. The main conference room accommodates up to 100 delegates in a theatre-style setting and features built-in audio and a data projec...