380 William St, Melbourne VIC 3000, Australia
Hotel
•The Radisson on Flagstaff Gardens is a contemporary-style hotel situated in the business & legal district of Melbourne CBD. The Radisson is in close proximity to the Flagstaff Gardens, Queen Victoria Market, Crown Casino, Etihad Stadium and the Docklands precinct, making it the ideal tourist and corporate accommodation for both international and domestic travelers alike. The Radisson Hotel Melbourne features three fully equipped and flexible function rooms that can accommodate as many as 150 delegates for both social and business events. The modern, versatile meeting spaces boast free wireless Internet access and state-of-the-art audiovisual equipment with the aid of an accompanying events manager to ensure the success of your next event. Furthermore, in conjunction with our onsite restaurant HQs on William, the hotel offers extensive catering options, as well as private or group dining for your cocktail party or working lunch.
If you're looking to host a seminar, conference, a cocktail party or wedding reception in Melbourne's C.B.D, then look no further than the flexible event spaces here at Radisson! Our scenic location beside the lovely Flagstaff Gardens make...
The Flagstaff 2 room is a small room adjacent to Flagstaff 1, making it ideal as a breakout room for conferences. With a warm and natural color palette, it sets the stage for successful events. Our team is ready to assist you with catering ...
A warm color palette adds to the inviting ambiance of the Flagstaff 1 room. Ideal for a major corporate event or a retirement celebration, this venue offers high-speed, wireless internet and other audiovisual support. Ask our dedicated even...
The intimate Semaphore Room offers a professional setting that’s conducive for a productive board meeting or working luncheon. Our professional staff can arrange for a personalised menu or assist with your audiovisual needs for a successf...
Price Type | Price Per Person (Starting From) |
---|---|
Day Delegate Package (DDP) | $ 80 |
Half Day Delegate Package (HDDP) | $ 70 |
2 Course Menu | $ 69 |
3 Course Menu | $ 79 |
3 Hour Canapes | $ 44 |
3 Hour Beverage Package | $ 40 |
Please note, that pricing may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Stayed here over night on a weekend. The room price was decent for a CBD stay. It's a little dated but overall the rooms were clean and spacious. I did try the buffet breakfast and this was good. Only a small spread but it was more than sufficient. The hotel is located very close to Flagstaff station and tram stops so it's very easy getting around. Would definitely stay here again.
Wow, what an unforgettable 6-day stay — emphasis on forget. A few staff members actually managed to be pleasant, especially on day one, so kudos for starting strong… and then promptly nose-diving. There was one gentleman at reception — very European-sounding and impressively rude. On our last day of stay, during checkout with a little one, we had the audacity to request help with our luggage, but he told to grab a trolley and embrace the DIY experience. Charming. Then there was the lovely complementary breakfast experience. On our last day of check out, we dared to ask for a coffee in a takeaway cup — scandalous, I know. An Asian lady with glasses, informed us that the cup is chargeable, not the coffee. We even offered to pay right then, but nope — she insisted it would be charged “later” while muttering under her breath like a coffee vigilante. Oh, and let’s not forget the advertised amenities — pool and spa! Except, minor detail: they weren’t working. But hey, who needs functioning facilities when you can just admire the idea of them? All in all, if you're into passive-aggressive hospitality and paying for things that don't exist, this place is a must-visit.
I have stayed at the Radisson over numerous times - for the most part, my experience has been good, I have been treated well, and much of the reception staff as well as night manager have been nothing but kind, caring, and provided A-Class customer service. Above and beyond. However - as I went to check in the other morning, and after confirming over the phone that an early check in would be ok, after traveling to the Melbourne CBD and attempting to check in, I had very randomly been informed that I had been 'blacklisted', due to a room smelling like smoke. Now - typically I'd understand this concern, there have been stays at the Radisson where I have indeed smelt smoke coming from other rooms. After all, it is a 4-star hotel in the CBD, so I often let it go. However - I was not notified until check in, the morning of, that I was no longer allowed to stay there due to a decision on part of higher management. I had then left, and requested that the reason and evidence for this blacklist be sent in person. I have not smoked in any room, and therefore wanted this in writing. I have had little response from management. None. Therefore, I am going to duly point out some comprehensive issues over my multiple, long, extended periods staying here: Room 1010/1011 (junior suite) has had faulty mattress springs, which yes, I had booked with having guests in mind, furthermore, the coffee machine was faulty, as I had pointed out to staff, it was not fixed within a week. Room 913, had major issues with electrical tags, which were both a fire and danger hazard. Furthermore, there was a great deal of flooding in the shower which had caused the bathroom to spill over into the room, while reception was lovely and moved me into a different room the next day, I would like to remind the Radisson that this goes against consumer law. It is indeed a major failure of services. "You should clearly advise your customers, in advance, of any circumstances in which you may cancel their stay – for example, by an explicit term or condition in your contract" (Consumer Affairs Victoria/ACCC). I was neither informed, and rather, traveled to Melbourne. Confirmed the booking over the phone. Arrived, told to leave and I have been ignored by management since. This is not to mention the multiple issues with cards not working, the booking system being faulty and all booking operations still ran on Windows XP, facilities not being open on time and other minor issues. I was once a loyal customer, who was willing to perhaps gloss over these issues, as staff was so kind, caring and accommodating. But I have been treated so poorly over the past 48 hours, and would never want a hotel to put someone else through this. I have had many good stays at the Radisson, however, I would no longer advise anyone to stay there, based on this alone.
Can absolutely not complain. Nice rooms great super friendly stuff. Breakfast is always the same there would be some variety quite nice. As well there is only one super slow ans not really good tasting coffee Maschine which is definitely not good but that’s the only point which I didn’t liked. Would definitely recommend and come back when I am back in Melbourne.
Rooms were adequate size. Room service was non existent. Charging more than major inner CBD hotels a night, this hotel could not service or clean rooms for the entire 7 day duration. Great location but that was all.
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