QT Underground at QT Canberra
Price on request
1 London Circuit, Canberra ACT 2601, Australia
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the listing prior to booking to ensure you have the most up-to-date information.
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Reviews for QT Canberra
Nick Blyth
Stayed for 2 nights for a work trip. The hotel was booked by my travel agent as their recommendation. Lobby and restaurant is nice when you arrive but rooms are pretty shabby. Felt like a cheap Reno. I was on level 2 with a depressing view of the roof. Avoid this level. My tv wouldn’t cast and despite calling both nights to get it fixed it didn’t work which was annoying. Restaurant and food was excellent. Staff were always helpful and service was good.
pradeep singh
We had booked two rooms for two days. Great location with good restaurant and nice lobby. However the rooms are not that great. Aircon is old and noisy, bathrooms have that distinct old smell and if you are lucky, you will see some ants. Overall a decent hotel but definitely not a 4 star in terms of quality of rooms and cleanliness.
elliot xu
Good experience here at QT. Room is clean and quiet, had good sleep for all the nights. We have a beautiful view outside for the sunset, which is awesome. An extra bed was added for our kid, very considerate. The restaurant is decent also.
Henny
I recently stayed at QT Canberra and overall had a very positive experience. The hotel staff were excellent — welcoming, attentive, and always happy to help, which made my stay feel comfortable and enjoyable. My room had a fantastic view and the bed was incredibly comfortable, which made for a great night’s sleep. The only concern I experienced was a water leak in the bathroom near the toilet area. Water appeared to be seeping through the wall, possibly from the adjacent room, and spread across the bathroom floor. On my first night, when I went to use the bathroom half asleep, I nearly slipped on the wet floor — thankfully I was able to grab the towel rail and avoid an accident. I reported the issue to reception before heading to breakfast, but unfortunately the maintenance team wasn’t able to resolve it during my stay, so the leak persisted. The safety of guests must be the highest priority of the hotel, and this incident highlighted a serious risk that I was fortunate to avoid. Unfortunately, what began as a positive experience turned into a negative one because of this unresolved safety issue. In addition, I had an unpleasant experience at the Capitol Bar & Grill. The manager, Natalie, was very reluctant to seat me away from the kitchen, even though there were plenty of available tables. I was still holding my luggage and bags and hadn’t even had a chance to settle when she insisted I order tea or coffee straight away. When I expressed that this made me feel unwelcome and inconvenienced, she gave me a dismissive look and walked off. Her body language suggested that I should leave the restaurant altogether. This attitude is disappointing, as a restaurant manager should be setting the standard for hospitality and guest care. Based on this interaction, I would not recommend dining at the Capitol Bar & Grill. I travel to Canberra regularly for work (every month) and would be keen to consider QT Canberra as my regular place to stay, depending on how management addresses these issues from my recent visit. I am happy to discuss this further if needed. Overall, while the hotel staff, the great view, and the comfortable bed were definite highlights, I do hope QT Canberra addresses both the maintenance and hospitality concerns promptly to ensure guest safety, comfort, and a consistently positive experience in the future.
Jo JO
Over Priced and underwhelmed! We booked for 2 nights, however cancelled the second and glad we did. Tiny Room which was so hot and air con did not work on cool, luckily we had a small balcony so could open the door to let cool air in. Plastic tacky furniture, bathroom needs a good deep clean. For $410 for a Wed night its very overpriced. Offered Breakfast in the Restaurant for $128 a couple is ridiculous. Room service vendor wasn't available to order breakfast to room instead at only1/3 the price, so we left without breakfast. Add $35 for Parking, which was packed ! You are then directed to parking offsite. Plenty of better more affordable options in Canberra.
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