Meeting Rooms T1 &T2 at Holiday Inn Express Sydney Airport
Price on request
2/12 Sarah St, Mascot NSW 2020, Australia
Contact Holiday Inn Express Sydney Airport
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
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Reviews for Holiday Inn Express Sydney Airport
Review
I had a very unpleasant experience at this hotel, which in no way lives up to its claimed 4-star status. It feels more like a 3-star at best. Upon check-in, I found the shower dirty, with dried-up soap residue on the glass. The bed sheets had hair on them, and when I called reception to have them changed, it took 45 minutes and three follow-up calls before anyone came. When someone finally arrived, they clearly didn’t know how to make the bed properly. The fitted and flat sheets were done incorrectly, leaving the duvet exposed. This was unsanitary, especially since it clearly hadn’t been replaced. To make matters worse, the cushioned chair in the room had a large yellow stain. The staff member placed the clean sheets on this stained chair which was completely unacceptable. I raised these concerns with the front desk, but they were dismissive and unhelpful, offering no meaningful resolution or follow-up. The staff across the board were rude and poorly trained, and there seemed to be no willingness to take accountability or offer any kind of compensation. The free breakfast was subpar and not worth mentioning beyond that. The hotel also charges $15 for a shuttle to the airport, which is only 15 minutes away—a service many nearby hotels offer for free. This stay took away from my trip rather than enhancing it. There are far better options in the area with better service, cleanliness, and professionalism. I would not recommend this hotel to anyone. Save your time, energy, and money and stay elsewhere where the staff care and the standards meet expectations.
AL C
Stayed here for one night and our room was lovely (small), comfy king bed and perfectly close to the airport. The best were the guys working on the front desk. They were kind, smiley, relaxed and handled the busy reception with ease. I love how they recommended uber over their Own shuttle and ways to do food cheaply. Appreciated their honestly and Friendliness. Also an easy 12 min walk from Mascot train station past huge array of restaurants . Definitely recommend .
Lisa English
We stayed here one night after our flight was canceled.. after a long day and a disappointing start to an amazing holiday the staff at the hotel were so lovely. Very accommodating and gave us a late checkout so we didn’t have to sit around the airport any longer than necessary the next day. The rooms were comfortable and spotless. Overall would highly recommend..
Rajesh Iyer
Very close to the airport. A 10-12 min walk and also another 10 min walk to the Mascot station makes this a good hotel to choose. The staff are helpful and there is hot breakfast available in the morning. The only issue was that the bathroom had a large infestation of small insects which looked like moths.
Stuart Finlay
Just a short walk to the domestic terminal. Always nice friendly service when you arrive. Nice comfortable room. Bathroom products are excellent, so we bought some online. Breakfast is included and always nice and fresh, it can get busy. The staff are great and that's why we keep coming back.
Other spaces at this venue
T1
Elevate your meetings, seminars, and conferences in the stylish Meeting Room T1, equipped with state-of-the-art amenities like a Flip Chart, Whiteboard, LCD Television, and teleconferencing equipment, along with complimentary Pens, Pencils,...
T2
Discover Meeting Room T2 at Holiday Inn Express Sydney Airport, an IHG Hotel – the ideal space for your next event. Whether it's a meeting, seminar, workshop, presentation, or conference, this beautiful room offers state-of-the-art amenitie...