Mr. Hide Restaurant & Terrace at Crest On Barkly
Price on request
47 Barkly St, St Kilda VIC 3182, Australia
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Reviews for Crest On Barkly
N Tran
Wouldn’t book this place even if my life depended on it. at no point did it say $300 hold and cannot pay bond in cash. they only tell you this after you book it in the DMs. what if i didnt have $300 on my card . next to tram tracks so not good if youre a light sleeper. for the price i expected better but just to safe, avoid all crest hotels in the future. plenty of better options out there
mark bailey
Dirty rooms, bad service, poorly managed… Was given a disgustingly dirty room on Saturday. Dirty sheets, poo stained carpets, unhygienic surfaces & equipment. Previous guest belongings, hair, rubbish, food items remained. Spoke to reception was informed no other rooms available. Left during night, could not rest as it was so disgusting. Went past on Monday to see manager, she said she needs a day to investigate & will call me in regards to compensation as they did have many other rooms available on the night, just the receptionist wasn’t trained for such situations… waited 2 days, so called hotel 4pm Tuesday, she had left for the day. So manager doesn’t work weekends, staff can’t call her outside of office hours, she just walked in at 9:30am Monday, she’s gone by 4pm during the week. She can’t take action until head office approves… can’t be normal responsibilities & working hours for a manager in a large hotel, won’t be long and st Kilda will have another shelter in such a prime location
Rhiannon Hodges
DISGUSTING CUSTOMER SERVICE, DONT BOOK HERE! Cancelled my parents booking the day of the booking, claiming they didn’t have credit card details when they were return customers and confirmed details at time of booking, zero care factor, rude staff. DONT BOOK HERE! EDIT following reply: My parents confirmed the credit card details at time of booking, as stated, they were return customers (although they will never be booking here again) that had also received a confirmation email the Thursday prior to the booking. The Friday night prior to the booking they received unprofessional/ poorly worded voice to text type messages that came across as scam messages. You left them without accommodation, your communication was poor and staff rude and disrespectful, and after reading further into your reviews they had clearly dodged a bullet by not staying at your disgusting premises
Jacqueline Blake
Stayed here for one night on Sunday . After booking it before reading the terrible reviews . Had an afternoon nap as we were traveling and I felt something bite me in bed . Hubby said bed bugs (laughing) . The next morning we both woke up covered in bites all over . Mattresses were like sleeping on a bed of bricks . Stayed in room 111 and the noise was incredible, they really need double glazing windows . Had breakfast included in our deal, we had no idea it was just a continental breakfast. Stale pastries , water not hot enough to make team or coffee .absolute joke of a place . Waited at the bar to check in and ask what type of soft drinks were available , the young girl started rattling off beer and cider names to us . English wasn’t too good at all. Parking is a joke, we had a hire car so opted to park out in the open air park to get away from the pillars everywhere in the undercover parking lot. Bathroom is like a shoe box and mould everywhere . Don’t let the looks full you on the web page and nice foyer walking inside . The place needs fumigated and beds thrown in the bin. Shame on crest for doing nothing when others have complained about bed bugs also
Claire Reynolds
Stayed one night in a serviced apartment with my kids. Spacious clean rooms with a lounge room and kitchen. It was comfortable and i would happily have stayed longer Rooms could be improved with bedside lamps, wider curtains. Our apartment was on ground level and there was a fair bit of traffic noise from the road as well as loud conversations outside our windows (all part of the ambience of the location). Ate buffet breakfast. Due to low numbers during school holidays the hot breakfast was cooked on demand however was limited to eggs and bacon not full English. Beware the onsite parking (additional $20 per day). The carpark under the building is a maze of large pilars displaying the damage to decades of paint jobs. The outdoor carparking shows similar problems along surfaces like timber fences. It is tight design with every available bit of space turned into parking despite the needs of car turning circles. We were parked in overnight, by a vehicle not in a marked car park. When I asked if the car owner could be contacted the reseption staff said no and didnt try to contact them (hot tip on parking for free i guess). Instead they guided me out. It took about 15 mins of driving like Austin Powers to get out of the capark and into the driveway. During my conversation with reception staff they made comments that me feel like i was an incompetent country driver not suited to metro conditions. Really took the shine off the whole experience. Wont be my first choice to return here.
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