Sandridge Room at Holiday Inn Express Melbourne Southbank
Price on request
35-47 City Road, Southbank Melbourne, VIC, Australia
Contact Holiday Inn Express Melbourne Southbank
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
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Reviews for Holiday Inn Express Melbourne Southbank
Natasha Georgiou
The hotel is in a convenient location - right opposite the Langham Hotel. One street back from Southbank. It’s a popular and big hotel. No pool. The check-in experience was very ordinary. It’s not great to have their office at the check-in reception. It made it seem there were 3 staff available but only 1 doing the check-in with a long line waiting. We waited 20 minutes. People were also no happy as one of the three lifts was faulty with the room key without any signage explaining how to work the temperamental sensor. The decor was modern. The room was quite nice. Huge comfortable bed. Breakfast was ordinary and felt a bit like feeding at a cafeteria. Cutlery & food items were running out and not replaced soon enough.
gie gie
The staff was really nice approachable and helpful. the room we had was small but nice and had a really nice city view. the breakfast was okay, i wouldnt say great. but overall experience was good and the location was accessible to good restaurants.
Alice Dowling
Location is good and easily accessible for shops, restaurants and bars on the Southbank. Unusual reception location which is on the 7th floor. We stayed for a week, and although the room was clean, it was very small. Housekeeping was shocking, to the extent that even toilet paper and tissues were not replenished when empty. Our worst experience however was, despite informing front desk staff on the first 4 consecutive days of our stay that our room door was not being shut after 'servicing' they couldn't seem to grasp how totally unacceptable and worrying this was, they even intimated that we might not have closed it when we left it in the morning! Apologies and excuses were given, but no action taken until day 5 when I completely lost my composure through sheer frustration! We might as well not been issued with a room key, as we, or anyone else for that matter, could've just walked straight in after housekeeping had left!! Breakfast was the poorest we've experienced anywhere, cold scrambled eggs and bacon are not appealing and even after requesting a new batch, the eggs remained cold. Very little choice of alternatives, unless you like toast or cakes. We attempted the first 2 mornings, as the cost was added to the price of the room, but ended up going to a little cafe/bistro around the corner which was excellent. An added expense but at least it was edible. I would definitely not recommend this hotel, nor would we return in the future.
H Liong
We stayed at the Holiday Inn Express and found the rooms to be of the standard layout and design you’d expect, functional and consistent. However, our overall experience was let down by a series of inconveniences and poor communication. Upon arrival, we were assigned a room with a door that was extremely difficult to open. When we asked reception for assistance, we were told to “just push harder.” Since this wasn’t a practical solution, we were moved to a second room. The second room was missing the block-out blinds so were then moved a third time. The third room is where we eventually settled. Unfortunately, the new room had a few indicators that showed a lack of attention to detail in the housekeeping as well. There were noticeable scuff marks on the walls, chipped door hanger and one of the pillowcases was ripped. Additionally, the pillows labeled “soft” and “firm” didn’t match their actual firmness. These were all small things and after a long day we didn’t bother to return back to the desk. As compensation, we were offered a higher-floor room. My husband was given a voucher stating that 500 IHG points would be added to our membership. However, when he showed me the voucher, I questioned whether our membership had actually been linked to the booking. We returned to reception, where the staff confirmed it hadn’t been added. Instead, we were given two drink vouchers for the bar. The following day, we got stuck in the lift with five people inside. None of our keycards worked to access our floor. At reception, the staff member immediately knew which lift we were referring to but didn’t offer an apology, she only explained that we needed to “hold the key to the reader longer.” She then reset our cards. Later that day, while in a different lift with a small family, their child remarked, “This is the slow lift,” which honestly summed up the experience quite well. While the hotel’s location is convenient and the facilities are consistent with the Holiday Inn Express brand, the multiple room changes, oversights in detail, and dismissive service made this a disappointing stay.
Trevor
For the price we got this for it was excellent. Well presented room, clean and new bathroom. Comfortable beds and great block out blinds. Well located about 5 minutes from southbank. Free breakfast was OK too. A bit busy and hard to find a seat but we'll worth it if you are after an eat and go hotel.
Other spaces at this venue
Festival Space
Combine Sandridge, Walker and the Great Room to create the perfect, light filled versatile event space. Perfect for larger style theatre or classroom set ups, this space can also be used to host vibrant, private cocktail functions or even a...
Queensbridge Room
A light filled space with aspects over the Southbank city scape and a modern, urban style design, the Queensbridge Room is perfect for corporate meetings and medium-sized conferences. Utilize the flexible break out spaces for lunch or din...
Walker Room
Adjoining Sandridge Room, Walker Room also boasts of floor to ceiling windows and aspects of Melbourne CBD and Flinders Street Station.
Sandridge & Walker Room (combined)
Combine Sandridge and Walker Room to create the ultimate light-filled meeting space with sweeping views over the city skyline and Flinders Street Station.
Princes Room
An intimate meeting space, Princes Room offers floor to ceiling natural lighting with views of Flinders Street Station.
Winter Garden
Enjoy an alfresco post-conference cocktail event on the Winter Garden Terrace. With flexible set up and seating, the Winter Garden Terrace is perfect for networking events or an alternative breakout space.