12 Steel St, Newcastle West NSW 2302, Australia
Hotel
•Looking for a hotel that offers the perfect blend of luxury and affordability in the heart of Newcastle, Australia? Mercure Newcastle offers the best location Newcastle has to offer. Jaw dropping coastline, the vibrant foreshore, exciting nightlife, and beautiful beaches worth dipping your toes into are just some of the many charms of this coastal city. Newcastle is the gateway to both the magical Hunter Valley Wine Region and the Lake Macquarie area, providing a convenient location to base yourself during your NSW adventures.
Recently refurbished Mercure Newcastle is the gateway to both the magical Hunter Valley Wine Region and the Lake Macquarie area, providing a convenient location to base yourself during your NSW adventures. The hotel contains 131 rooms on seven levels and features four meeting and event spaces, a board room, free Wi-Fi, air conditioning, in-house dining, luggage storage, 24-hour reception, and more, ensuring that all your needs are met during your stay.
It's the perfect choice for your events. At Mercure Newcastle, we understand that hosting an event requires meticulous planning and execution. Our dedicated team is committed to providing exceptional service to ensure your event is memorable and seamless. Whether you’re organising a corporate meeting, a team-building retreat, or a special celebration, our versatile event spaces are designed to cater to various needs. Make your special event truly unforgettable as you take advantage of our customisable packages, state-of-the-art audiovisual equipment, and high-speed Wi-Fi.
Hunter 1+2 is suitable for functions of up to 120 people, the Hunter 1 & 2 room at Mercure Newcastle offers a spacious 126 square metre space. Located on the ground floor, allowing easy access for delegates, Hunter 1 & 2 offers natural lig...
Newcastle 1+2 is suitable for functions of up to 110 people, the Newcastle 1 & 2 room at Mercure Newcastle offers a spacious 101 square metre space. Located on the ground floor, allowing easy access for delegates, Newcastle 1 & 2 offers na...
Hunter 1 is suitable for functions of up to 80 people, the Hunter 1 room at Mercure Newcastle offers a spacious 76 square metre room. Located on the ground floor, allowing easy access for delegates, Hunter 1 also offers natural light and a...
This room is located on the ground floor, allowing easy access for delegates, and offers natural light and a completely pillar-less space, allowing ultimate comfort and flexibility for your event without any compromise on space or obstructi...
Discover our Hunter 2 room at Mercure Newcastle. This room is located on the ground floor, allowing easy access for delegates, and offers natural light and a completely pillar-less space, allowing ultimate comfort and flexibility for your ...
Newcastle 1 room is located on the ground floor, allowing easy access for delegates, and offers natural light and a completely pillar-less space, allowing ultimate comfort and flexibility for your event without any compromise on space or ob...
Mercure Newcastle offers a boardroom, ideal for smaller meetings or gatherings. The Mercure Newcastle boardroom measures 36 square meters, with a capacity of up to 20 people theatre style, 12 classroom style and 12 boardroom style. Our bo...
Absolutely loved our stay at Mercure Newcastle. The rooms were modern, clean, and super comfortable. Location is perfect — close to everything but still peaceful for a good night’s sleep. The staff were a standout — friendly, professional, and always happy to help with anything we needed. From check-in to check-out, the service was seamless. Whether you're visiting for work or a weekend getaway, I highly recommend this place. We’ll definitely be back!
We were greeted by a friendly staff member who guided us through check-in then took my daughter over to the lounge for special Easter face painting while I parked the car. When we came down for breakfast the next morning, we noticed the Easter bunny had visited! There were Easter Eggs hidden throughout the reception and restaurant. Breakfast was delicious and we were well rested after sleeping in the very comfortable bed. Thanks for a great stay!
We booked this hotel because of its location as it is right in the heart of Newcastle city. Very close to the Merewether and Bar Beach (7mins drive), close to Hunter Street Darby street or honey suckle drive where most of the cafes and restaurants are. Service is good and rooms are very average nothing special. Would stay again.
Start with the positive. Location is good & we checked out. Negative: upon check in we waited and waited and waited. I realised after walking around we had to check ourselves in with a computer. No towels in our room, air con was very dirty and built up, bedsheets were torn and mouldy, bathroom is outdated and needs some attention, no in room phone to call reception, went downstairs to order room service waited for around a while to order and then decided to give up and go to bed. Please note not everyone is comfortable using QR codes with all the scams happening these days. This whole experience felt very impersonal. Would have gotten a better service from a hostel. You think Mecure is a brand you can trust and is reputable but sadly isn’t.
When I first arrived, I felt like an inconvenience to the first lady who I asked for help to check in with. Once she took me to the automatic check in, she left. I did not know what here to park my car, or what floor I would be on. I just had to guess. The Second Lady I spoke to was AMAZING. 10/10 for her!! However, when we got to the room. There were toenail clippings all over the floor and hair all through the bed. I had to the hand pick all these disgusting toenail clippings up as my 11 month old was crawling all over the floor and was going to eat them. Absolutely DISGUSTING! Would not stay here ever again!!!!!!! You pay so much money for a hotel which is a 0/10 star rating from me.
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