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  4. Mercure Newcastle
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Mercure Newcastle

12 Steel St, Newcastle West NSW 2302, Australia

3.4 (398)
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Hotel

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120 Seated
110 Standing
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  1. Home
  2. Hunter
  3. Newcastle
  4. Mercure Newcastle
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Why you'll love Mercure Newcastle

  • Prime Location: Situated in the heart of Newcastle West, Mercure Newcastle offers easy access to a variety of attractions.
  • Exceptional Dining & Event Spaces: Experience an unparalleled blend of culinary excellence and versatile event spaces, tailored to suit everything from intimate gatherings to grand celebrations, all set in a stylish and welcoming ambiance.
  • Carbon Neutral Meetings: Host sustainable events with peace of mind, as our carbon-neutral meeting solutions combine modern amenities with environmentally responsible practices, reducing your carbon footprint without compromising on quality.

Looking for a hotel that offers the perfect blend of luxury and affordability in the heart of Newcastle, Australia? Mercure Newcastle offers the best location Newcastle has to offer. Jaw dropping coastline, the vibrant foreshore, exciting nightlife, and beautiful beaches worth dipping your toes into are just some of the many charms of this coastal city. Newcastle is the gateway to both the magical Hunter Valley Wine Region and the Lake Macquarie area, providing a convenient location to base yourself during your NSW adventures.

Recently refurbished Mercure Newcastle is the gateway to both the magical Hunter Valley Wine Region and the Lake Macquarie area, providing a convenient location to base yourself during your NSW adventures. The hotel contains 131 rooms on seven levels and features four meeting and event spaces, a board room, free Wi-Fi, air conditioning, in-house dining, luggage storage, 24-hour reception, and more, ensuring that all your needs are met during your stay.

It's the perfect choice for your events. At Mercure Newcastle, we understand that hosting an event requires meticulous planning and execution. Our dedicated team is committed to providing exceptional service to ensure your event is memorable and seamless. Whether you’re organising a corporate meeting, a team-building retreat, or a special celebration, our versatile event spaces are designed to cater to various needs. Make your special event truly unforgettable as you take advantage of our customisable packages, state-of-the-art audiovisual equipment, and high-speed Wi-Fi.


Mercure Newcastle Function Rooms

7 Spaces Available At This Venue
Hunter 1 & 2

Hunter 1 & 2

Hunter 1+2 is suitable for functions of up to 120 people, the Hunter 1 & 2 room at Mercure Newcastle offers a spacious 126 square metre space. Located on the ground floor, allowing easy access for delegates, Hunter 1 & 2 offers natural lig...

120
110
Price on Request
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Newcastle 1 & 2

Newcastle 1 & 2

Newcastle 1+2 is suitable for functions of up to 110 people, the Newcastle 1 & 2 room at Mercure Newcastle offers a spacious 101 square metre space. Located on the ground floor, allowing easy access for delegates, Newcastle 1 & 2 offers na...

110
100
Price on Request
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Hunter 1

Hunter 1

Hunter 1 is suitable for functions of up to 80 people, the Hunter 1 room at Mercure Newcastle offers a spacious 76 square metre room. Located on the ground floor, allowing easy access for delegates, Hunter 1 also offers natural light and a...

70
80
Price on Request
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Newcastle 2

Newcastle 2

This room is located on the ground floor, allowing easy access for delegates, and offers natural light and a completely pillar-less space, allowing ultimate comfort and flexibility for your event without any compromise on space or obstructi...

40
60
Price on Request
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Hunter 2

Hunter 2

Discover our Hunter 2 room at Mercure Newcastle. This room is located on the ground floor, allowing easy access for delegates, and offers natural light and a completely pillar-less space, allowing ultimate comfort and flexibility for your ...

30
50
Price on Request
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Newcastle 1

Newcastle 1

Newcastle 1 room is located on the ground floor, allowing easy access for delegates, and offers natural light and a completely pillar-less space, allowing ultimate comfort and flexibility for your event without any compromise on space or ob...

30
40
Price on Request
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Boardroom

Boardroom

Mercure Newcastle offers a boardroom, ideal for smaller meetings or gatherings. The Mercure Newcastle boardroom measures 36 square meters, with a capacity of up to 20 people theatre style, 12 classroom style and 12 boardroom style. Our bo...

20
Price on Request
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Google iconReviews for Mercure Newcastle

Ben Moyo

July 22, 2025

We travelled all the way from Perth to Newcastle for my wife’s graduation and chose to stay at Mercure Newcastle, mainly for its close proximity to the graduation venue and nearby shops. From the moment we arrived around 10AM on a Thursday, we were warmly welcomed by the staff. Though we couldn't check in early as rooms were still being cleaned, the hospitality was genuine and appreciated. We had booked three rooms, and the hotel made the thoughtful gesture of placing two of them side by side, which was incredibly convenient for our family. The rooms were compact but very comfortable and had everything we needed for a restful stay. Dinner at the hotel was absolutely delicious, and the buffet breakfast the next morning was fresh and satisfying a great start to our day. The only suggestion I’d make is regarding the parking. Driving a 4WD, I noticed the roof of the undercover parking was quite low, and my car lightly touched the ceiling. It would be great if there were alternative parking options for larger vehicles. Overall, we had a lovely stay. Thank you, Mercure Newcastle, for looking after us. We hope to return again, this time as leisure travellers ready to explore all that Newcastle has to offer.

Ishmam Bari

July 7, 2025

Booked for 2 nights as part of work. Have stayed at plenty of Mercures in the past but this one just feels completely subpar. Three small oyster lights on the bedheads - one didnt work at all. No ceiling lights so the entire place is abysmally dark. Shower screen was held on with a few tubes of caulk and some prayers and the hinged door hit the shower tub every time you opened it. AC didnt maintain a temperature, either on full blast or nothing. Toilet fan exhaust is not able to be turned on or off manually - it was venting 24/7 our entire stay. The mini-fridge when we arrived had clearly thawed out then turned back on, as the long life milk cartons were soggy. Housekeeping staff were fine and reception lovely. Just clearly a neglected branch of the franchise that is a decade overdue for the rooms to be refurbished. I dont think I would have cared if it were a budget $100/night motel, but for >$250 a night, daylight robbery. Wouldnt recommend it at all, though the location is convenient. Dont usually leave a review, but was emailed asking for one so here you go.

Sneha Bhattacharya

July 19, 2025

This was by far the worst hotel experience I’ve ever had. Payment Issues: Upon arrival, there was confusion regarding my payment. I had already paid in advance, but the hotel’s system failed to reflect this, possibly due to internal financial issues. As a result, I was asked to authorize the payment again, which was incredibly frustrating and unprofessional. Dirty Room and Unhelpful Staff: The room was in unacceptable condition — dusty surfaces, a dirty toilet bowl, and a long hair strand left on the table. I requested cleaning twice, only to be told that housekeeping had already left for the day. While I understand it’s not the receptionist’s job to clean rooms, the attitude I received was dismissive and inappropriate. When she eventually did come to clean, she was visibly irritated. In the process, she knocked the TV remote, which hit my friend sitting on the other side of the room — completely avoidable and careless. I also sent an email outlining the payment and cleanliness issues, but never received a response. Bad Restaurant Experience: On our first night, we attempted to dine at the hotel’s restaurant. After waiting 10 minutes to be seated, the lone staff member told us, “I’m all by myself, please wait,” and ignored us further. We waited an additional 15 minutes without any service and eventually left to dine elsewhere. On a positive note, the breakfast staff the following morning were friendly and efficient — the only highlight of our stay. Overall Impression: I’ve stayed in Newcastle many times and usually have excellent experiences. Unfortunately, Mercure was a major letdown — from poor communication and dirty rooms to uncaring staff. I’ll definitely choose a different hotel next time.

Wild873s

May 17, 2025

From start to finish, our experience at this hotel was outstanding. One of the standout aspects was the excellent customer service. The day before our arrival, I called to ask about parking before check-in. The gentleman I spoke with was more than happy to help and incredibly friendly, which set a great tone even before we arrived. When we arrived, we were warmly welcomed by a lovely lady at the front desk who made check-in smooth and pleasant. Her hospitality made us feel genuinely valued as guests. Overall, the service we received went above and beyond expectations, and I wouldn’t hesitate to stay here again. Highly recommended!

Elsa Frost

April 28, 2025

Overall, the experience was good! Fortunately, we were able to find parking during our stay, although we noticed some guests had to turn back on weekends due to limited parking. The breakfast was nice, but the same menu was repeated every day and could be changed daily for more variety. The room was comfortable overall, though we did experience some unusual noise coming from the air conditioner.


Frequently Asked Questions

How much does an event cost at Mercure Newcastle?

Please enquire for pricing and availability.

This may be subject to change due to seasonality, day of the week, duration and your specific requirements. For an accurate quote for your event please send an enquiry or contact one of VenueNow's Event Booking Experts.

What type of events can be hosted at Mercure Newcastle?

The following types of events can be held at Mercure Newcastle:
- 30th Birthday Party
- 40th Birthday Party
- 50th Birthday Party
- Dinner
- Breakfast
- Birthday Party
- Christmas Party
- Cocktail Party
- Corporate Function
- End of Financial Year Party
- Lunch
- Function
- Meeting
- Networking Event
- Product Launch
- Seminar
- Training
- Workshop

If your specific event type is not on the list, contact one of VenueNow's Event Booking Experts and they will check if Mercure Newcastle is able to facilitate your event or will help you find an alternate venue.

How do I find out if Mercure Newcastle is available for my event date?

The best way to find out if Mercure Newcastle is available for your event date is to send an enquiry through or get in contact with one of VenueNow's Event Booking Experts.

Availability at many venues around the country is limited so if your date is flexible, please let the VenueNow team know and the venue may be able to provide a range of dates that suit your needs.

I have more questions about Mercure Newcastle events. How do I get in contact?

There are a number of ways you can get in contact:
1) Call the VenueNow team on 1300 647 488 during business hours AEST
2) Contact the VenueNow team via our online chat in the bottom right of the screen
3) Submit an enquiry via the form on the page

The VenueNow team usually reply within a few hours during Australian business.

What steps are involved in booking an event at Mercure Newcastle?

There are a few steps involved in booking an event at Mercure Newcastle and the VenueNow team are here to do the heavy lifting for you.

Firstly, contact the VenueNow team by submitting an enquiry or speaking to one of our team members online or over the phone. We'll need to collect a few details from you, such as your:

- Event type

- Number of people attending

- Preferred event date & time (and if this is flexible)

- Budget (per person or total)

- Room layout

- Food and beverage / catering requirements

- Any other requirements

Once we've gathered these details, the VenueNow team will contact the team at Mercure Newcastle to check:

1) Can they host the event on your preferred date / time? If not, what are some alternate dates / times?

2) What is the estimated cost based on your event requirements?

This process tends to take around 1 business day on average to receive a response from the venue. Once we've received a response, the VenueNow team will contact you as soon as possible.

If you're happy with the proposed price and dates / times, the VenueNow team will connect you with Mercure Newcastle to finalise your booking (which may include a site visit if you choose to do so).

VenueNow provides this service free of charge to you as we are paid a small fee by Mercure Newcastle if you book via us.

Where is Mercure Newcastle Hotel located?

It is located at 12 Steel Street, Newcastle West NSW 2302, Australia.

It is a few minutes' walk from Honeysuckle Station, providing quick, direct light rail access to delightful Newcastle Beach. The hotel location is also conveniently situated near a variety of attractions and amenities, making it an ideal choice for both business and leisure travellers.

What amenities are available at Mercure Newcastle Hotel?

A captivating blend of comfort and convenience, Mercure Newcastle Hotel offers a range of modern amenities designed to enhance your stay and ensure your comfort. Here are some of the standout features:

Spacious Accommodations

Guests can enjoy a variety of room types, each designed with comfort and style in mind. Rooms come equipped with plush bedding, en-suite private bathrooms, air conditioning, flat-screen TVs, and complimentary Wi-Fi, allowing for both relaxation and connectivity during your stay.

Dining Options

The hotel features an onsite restaurant that serves a delectable array of delicious food inspired by local flavours. Whether you’re enjoying a hearty breakfast, a leisurely lunch, or a sumptuous dinner, the dining experience is designed to please a variety of palates. 24-hour room service is also available for those who prefer to dine in the comfort of their own space.

Event Spaces

Mercure Newcastle offers versatile event spaces suitable for conferences, weddings, and corporate gatherings. With dedicated meeting rooms that come equipped with modern audiovisual technology, natural lighting, and flexible layouts, your events are set up for success.

Fitness and Leisure Facilities

Take a dip in the refreshing outdoor swimming pool, work up a sweat at the well-equipped fitness centre, or unwind in the relaxation areas designed to enhance your leisure experience. The outdoor swimming pool is perfect for a revitalising swim or lounging poolside with a refreshing drink, making it an ideal spot for both relaxation and recreation. For those who enjoy maintaining their fitness routine while travelling, the fitness centre is fitted with a diverse range of cardio and strength-training equipment. Whether you prefer a brisk run on the treadmill, lifting weights, or participating in a leisurely yoga session, you’ll find everything you need to keep active during your stay.

Other Facilities and Services

Mercure Newcastle also offers free Wi-Fi, air conditioning, in-house dining, luggage storage, 24-hour front desk, a self-check-in desk and onsite parking for your convenience.


Amenities & Extras

Food & Beverage

Bar Tab
Coffee / Tea
Filtered Water
Venue Offers Catering

Audio Visual Equipment (AV)

Microphone
Projector
Speakers
Stage
Teleconference
TV
Video Conferencing

Other Amenities & Extras

Accessible
Accommodation
Air Con
Dance Floor
External Music or DJ
Flip Chart
Furniture Hire
Lighting
Natural light
On-Site Parking
Outdoor Space
Pens & Paper
Receptionist
Restroom
Room Hire Only
Sustainable
Whiteboard
WiFi

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