123 Collins Street, Melbourne VIC 3000, Australia
Hotel
•Grand Hyatt Melbourne sets an unprecedented benchmark in five-star luxury, located on the iconic Collins Street, the Paris end of Melbourne and surrounded by the city's world-class business, shopping, dining, entertainment and sports districts. With our ideal location for both business and leisure travellers, coupled with exemplary service, we invite you to create your own grand experience in the world’s most liveable city. Grand Hyatt Melbourne showcases 15 inspired event spaces and an exclusive group registration area across 4,100 sqm of flexible floor space. From a private seminar for 10 people to a cocktail-style reception for 1,500 guests, Grand Hyatt Melbourne's unique venue spaces can bring any occasion to life catering for residential conferences, seminars, product launches, exhibitions, conferences and gala occasions.
This exclusive events space, the residence, is the first venue of its kind in Australia. Based on the concept of a private mansion, the residence is made up of a collection of four individually styled rooms - the Courtyard, the Library, the...
Stylish and sophisticated, Mayfair Ballroom is suitable for large-scale events and awe-inspiring celebrations. Mayfair is a fashionably grand Melbourne venue that can be divided into separate spaces, featuring leading-edge technologies and ...
There's space enough for up to 1500 guests or 730 seated for a dinner event or conference. With that amount of space, this stunning ballroom is endlessly versatile - gala dinner, seminar, wedding, launch party, VIP event; this space can hos...
Great place to stay when you’re in Melbourne! We stayed overnight as we had a work function to attend, and everything about our experience was excellent. From the moment we arrived, the service was top-notch — the staff were friendly, professional, and incredibly accommodating - even a cookie on arrival whilst waiting to check in! The atmosphere throughout the hotel is stylish and welcoming, and the attention to detail really stands out. Our room was spacious, clean, and comfortable, with all the amenities you’d expect from a five-star hotel. Location is also a big plus — right in the heart of the city, with easy access to restaurants, shopping, and nightlife. Highly recommend for both business and leisure stays. We’ll definitely be back!
Exceptional Stay in the Heart of Melbourne From the moment we arrived, the service at the Grand Hyatt Melbourne was flawless. The staff were warm, professional, and always ready to help with a smile. Our room was spotless and beautifully appointed, with stunning city views and all the amenities you’d expect from a luxury hotel. The location is perfect—close to great restaurants, shops, and the best of Melbourne’s cultural attractions. Whether it was relaxing in the lounge, enjoying the breakfast spread, or unwinding in the spa, every part of our stay was top-tier. Highly recommended for anyone visiting Melbourne!
We had a lovely Mother’s Day lunch at Colin’s Kitchen and we couldn’t be more pleased! The customer service was outstanding and we were not rushed at all. We loved our time here and I even had a little birthday singing surprise from the staff. One day to remember!!! We will certainly come back for more in the future! Thank you.
My recent stay at the Grand Hyatt Melbourne was nothing short of exceptional. From the moment I arrived, the level of service and attention to detail was evident—this hotel truly sets the benchmark for luxury stays in the city. The overall quality and upkeep of the hotel are impeccable. The property is immaculately maintained, with beautifully designed interiors that blend elegance and comfort seamlessly. The rooms are spacious, clean, and well-appointed, with thoughtful touches that elevate the experience. What truly stood out was the customer service—professional, warm, and always a step ahead. Every staff member I encountered was attentive and courteous, going above and beyond to ensure my stay was perfect. The buffet breakfast was a highlight each morning, offering a wide and well-curated selection of fresh, high-quality options. Whether you’re after a healthy start or a more indulgent meal, there’s something for everyone—and it’s all delicious. The hotel’s facilities are equally impressive. The gym is exceptionally well equipped, easily one of the best hotel gyms I’ve used, with modern machines and plenty of space to work out comfortably. If there’s one small area for improvement, it would be the room service menu, which could benefit from a few more diverse or contemporary options that don’t deviate too far from the fundamentals. That said, this is a minor point in an otherwise outstanding experience. Overall, the Grand Hyatt Melbourne truly surpasses many of its competitors. It’s a hotel that delivers on every promise and leaves you wanting to return. Highly recommended.
5 stars – A stay with unexpected musical flair! Staying at this hotel was like being part of a surprise talent show — our cleaner treated us to hallway karaoke, complete with a vacuum cleaner accompaniment. Truly a performance I didn’t know I needed. The room was clean and well-presented, as was the bathroom, though the bathroom is definitely auditioning for a renovation reality show. I am not one for hearing the upstairs guest peeing! Pro tip: engage the extra lock! Despite the “Privacy” button pressed and the clear sounds of life inside the room, our enthusiastic cleaner tried entering twice, a few hours separating each visit, ringing the doorbell like we owed her money (we didn’t). The Privacy Button seems to change to Make My Room, as though Harry Potter waved a wand! Shoutout to the front desk staff who were as polished as the lobby floors. Overall, a memorable stay — part luxury, part live theatre.
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