123 Collins Street, Melbourne VIC 3000, Australia
Hotel
•Grand Hyatt Melbourne sets an unprecedented benchmark in five-star luxury, located on the iconic Collins Street, the Paris end of Melbourne and surrounded by the city's world-class business, shopping, dining, entertainment and sports districts. With our ideal location for both business and leisure travellers, coupled with exemplary service, we invite you to create your own grand experience in the world’s most liveable city. Grand Hyatt Melbourne showcases 15 inspired event spaces and an exclusive group registration area across 4,100 sqm of flexible floor space. From a private seminar for 10 people to a cocktail-style reception for 1,500 guests, Grand Hyatt Melbourne's unique venue spaces can bring any occasion to life catering for residential conferences, seminars, product launches, exhibitions, conferences and gala occasions.
This exclusive events space, the residence, is the first venue of its kind in Australia. Based on the concept of a private mansion, the residence is made up of a collection of four individually styled rooms - the Courtyard, the Library, the...
Stylish and sophisticated, Mayfair Ballroom is suitable for large-scale events and awe-inspiring celebrations. Mayfair is a fashionably grand Melbourne venue that can be divided into separate spaces, featuring leading-edge technologies and ...
There's space enough for up to 1500 guests or 730 seated for a dinner event or conference. With that amount of space, this stunning ballroom is endlessly versatile - gala dinner, seminar, wedding, launch party, VIP event; this space can hos...
We loved our stay at this iconic hotel with a brilliant location. We loved our Grand Club access. Nina at the Grand Club provided us with exceptional service and an amazing experience. The other staff that we encountered provided us with average service. There is a lot of room for improvement in their overall staff communication skills especially with the price they are charging per room per night. Quite overpriced in my opinion. The rooms are a bit tired. The pillows were not very comfortable. The mattress of our bed was too soft and probably quite old. The gym and sauna and steamroom were amazing.
5 stars. Outstanding. Stayed for 9 nights during the Australian Open. Fantastic location. Excellent customer service which included multiple changes in check in and check out dates. Room was clean, well finished and in great condition. Really nice room design and layout. Really comfortable climate control, excellent bedding & towels. Really appreciate the included bottled water & coffee. Highly recommended.
I had the pleasure of drinking at Hyatt today, and I was thoroughly impressed by the service. Our waiter, Mart, was absolutely wonderful—polite, attentive, and genuinely friendly. From the moment we sat down, he made us feel welcome and ensured that our dining experience was smooth and enjoyable. He gave thoughtful recommendations on the menu and checked in at just the right times, making sure everything was to our liking. It’s clear he takes pride in his work and cares about the customers. Thank you Mart for such an exceptional experience, —we’ll definitely be back!
No recognition of Hyatt loyalty membership. Hyatt centric always offer wine and chocolates on arrival. Basic items such as sanitary bags, soap and shaving kits not including in bathroom amenities. Very basic amenities for Hyatt standard. Basic slippers and water. We are here for our special anniversary. Paid extra for corner room with view. Terrible view of building. Dreadful service at breakfast. Very disappointed compared to the Hyatt centric Melbourne. Do not recommend you stay here.
We were staying for 3 nights at king room with river view and everything was just perfect. Staff were so nice, sauna and steam room always empty, everything is super clean, breakfast is insanely good. We loved everything even room service, all the food was such a good quality and exceeded our expectations. We had everything we needed and even more. Staff is attentive and very friendly. One thing though, TV wasn’t connecting to screen share, and when we called to reception for help, no one ended up coming. Still had a good time though and will definitely choose Hyatt for our next Melbourne trip. Lovely!
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