



10 Irwin Street, Perth WA 6000, Australia
Hotel
•Located in the heart of Perth, the city's eponymous Mercure hotel is a joy for those in town for business. The Mercure Perth offers 239 well appointed guest rooms, a cafe, bar, a spa and assorted leisure activities, as well as a rooftop pool. Which isn't even taking into account the many function spaces available for a range of different events. The Mercure Perth offers corporate groups of all sizes a number of options when it comes to events. A boardroom for up to 10, or a larger ballroom for hundreds of guests, the modern Perth hotel comfortably plays host to networking events, conferences, workshops and retreats.

This versatile function space can be set up in nearly every fashion. With natural light, available AV in house and an all-round corporate set up - You can easily imagine your next meeting/event in this space. Make sure you also order our fresh and quality food and beverage offerings! The Caroline Ballroom accommodates up to 350 guests theater style and 250 banquet. Fully refreshed tables, chairs and buffet tables.

This versatile function space can be set up in nearly every fashion. With natural light, available AV in house and an all-round corporate set up - You can easily imagine your next meeting/event in this space. Make sure you also order our fresh and quality food and beverage offerings! Anglesea Room combined caters to 120 pax banquet and 150 theatres. a perfect room to host roadshows, intimate trainings and social events.

This versatile function space can be set up in nearly every fashion. With natural light, available AV in house and an all-round corporate set up - You can easily imagine your next meeting/event in this space. Make sure you also order our fresh and quality food and beverage offerings!

This versatile function space can be set up in nearly every fashion. With natural light, available AV in house and an all-round corporate set up - You can easily imagine your next meeting/event in this space. Make sure you also order our fresh and quality food and beverage offerings!

This versatile function space can be set up in nearly every fashion. With natural light, available AV in house and an all-round corporate set up - You can easily imagine your next meeting/event in this space. Make sure you also order our fresh and quality food and beverage offerings! The caroline room is the perfect day delegate room offering meeting space and breakout space in the same venue. Catering space also suitable to offer in room full experience.

This versatile function space can be set up in nearly every fashion. With natural light, available AV in house and an all-round corporate set up - You can easily imagine your next meeting/event in this space. Make sure you also order our fresh and quality food and beverage offerings!

This versatile function space can be set up in nearly every fashion. With natural light, available AV in house and an all-round corporate set up - You can easily imagine your next meeting/event in this space. Make sure you also order our fresh and quality food and beverage offerings! Orelia room is perfect for series and long-term daily training, offering a calm and quiet environment in a relaxing setting relating to new furniture and conference tables and chairs.

This space will easily accommodate and corporate style board meeting. Try our fresh and quality food and beverage offerings as well. AV can be easily organised for your next meeting/event. The Irwin Room is suitable for up to 10 pax, preordering menus from our cafe cucina on hay available.

The restaurant tables had this paper under the legs to stop wobble. We stayed for 4 nights. We were not shown how to work the lift. The room was dated with only one bed lamp for two queen beds. The main light was broken so the room was very dark. The floor had lolly wrappers from the last guests. The shower soap was empty. The air con was stuck on the one temperature and we were sweaty all night. Thank goodness the little window opened to let in a little fresh air! The view was nothing but roofs? Not that it mattered to us this trip but you might want to check your room out before committing to it. The housekeeping had a code we weren't made aware of. Apparently there is a door hanger with "still dreaming" on one side and the other side had "out exploring". When do we know when the housekeeping is meant to come? The worst was our takeout breakfast we ordered for our first morning; Paper bag with cereal, no bowl or spoon. Some sort of sandwich. Small milk, a water, fruit, a muslie bar and a can of sprite. All this for $50! For the two of us. We took it back! They did refund this the day after we went home. The entrance staff were friendly and I feel did the best they could but it's like it's not cared about by the owners. I would not stay here again.
I stayed here a few months ago, and I really enjoyed my experience. As an ALL Platinum member, I was pleasantly surprised by the thoughtful benefits they provided, including a complimentary bottle of white wine and a small tumbler that could be used to refill with complimentary still or sparkling water from the station in the lobby. The location is also excellent, with everything within walking distance. Breakfast was great overall, although I think the fried rice could use some improvement in terms of taste. The hotel is indeed a little old, but it is very well maintained. Overall, I had a wonderful stay and would definitely return to Mercure Perth the next time I visit Perth.
We were very disappointed with our stay at Mercure Perth. In our opinion, this hotel no longer meets the standard we would expect from a 4-star property. The room and bathroom are very dated and in need of refurbishment. The bathroom in particular looked tired and old-fashioned. The TV was not a Smart TV, which was also surprising for a 4-star hotel. On returning from a long day out in Perth we found the room was not serviced even though we had indicated that we wanted it made up. When we contacted reception, it took around an hour before we received fresh towels, coffee sachets, milk and had our bins emptied. A cleaner eventually arrived around 5.30pm but by then we were about to shower and it was too late for her to service the room. The wardrobe was also very impractical, with insufficient width to properly hang dresses or trousers. When I asked reception where the laundry was located, I was given directions, but I wasn’t told that it was coin-operated. After making our way to the laundry, we discovered we needed coins and had to make another trip back to reception to get them. It would have been helpful to have been told this when I first asked about the laundry. Overall, we found the hotel tired and lacking the standard and convenience we expected from a 4-star property. Unfortunately, based on this experience, we would not choose to stay here again.
I stayed at this hotel for just one day and decided not to continue my stay. You can imagine why. The hotel approved my early checkout and confirmed in writing that I was entitled to a refund. However, I still haven't received my money. They don't respond to emails or phone calls, and there is absolutely no customer service. Just imagine what happens if you actually need help during your stay — there is simply no one to respond! Extremely disappointing and unprofessional. I do not recommend this hotel at all!
Check-in was smooth and staff is extremely helpful and friendly. Printing services for those who need are available and gym was spacious. Room itself a bit bare (no tooth brushes provided) but has most things you would need. Overall more value budget option for premium location.

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