Crystal Room at Stamford Plaza Adelaide
Price on request
150 North Terrace, Adelaide SA 5000, Australia
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Reviews for Stamford Plaza Adelaide
Cara
This hotel is in a fantastic location. The staff were fantastic Public transport on your doorstep. Clean. Nice rooms. Comfortable beds. There was only 1 lift working during our stay which made movement through the hotel challenging. I paid additional money for a park view but given we were on one of the lower floors all we could see was buildings. If you are charging more for a view then you should be given one. There are lots of choices at breakfast which is on the pricey side. I just saw a review that said the coffee isn't included so I guess I will see that charge soon. That was not advertised when they asked for our coffee order.
Joe Beech
Stayed in October 2025. This is apparently a star hotel but unknown who rated it as its 3.5 at most. The rooms need full renovations as they look worn. The breakfast is weak and needs more selection. We waited 10 minutes for a lift on checkout. Only 2 lifts Front desk don’t answer the phone at all. I booked 2 rooms both rooms lights failed so we moved to other rooms. In all bad service in a hotel that needs full renovations. For a reputable name it’s gone downhill. They charge 5 star price for a 3 star hotel. Look elsewhere I won’t stay again.
Jessica Debono
Great location. Otherwise, below average. Although quite dated, the room was fine just for showering and sleeping. Nothing flash, but did the job. Great water pressure. Pool was not heated and the mural behind it was pretty appalling. Lucky the kids were distracted by swimming because it was borderline inappropriate. Unfortunately, the service was what really let them down. As in, there was next to none. The girls at the front desk seemed to avoid eye contact just so you didn't ask them questions. There was a line through the lobby, out the door for the lifts, because 2 our of 3 were broken. Three staff members were huddled together chatting, I asked if there were stair anyway and one of them rolled her eyes and walked away. It was incredibly rude. I was then told the stairs were for emergencies only. The cold pool, ugly mural and basic rooms are easy to look past, but the trash service is what really killed it.
Luke B
Good location and rooms were good enough for our one night stay. Would have got 4 x stars but the lifts are shocking. So slow and then only 1 was working at one stage which caused huge delays. Lifts need some TLC.
Aaron chan
My recent stay at the Stamford Plaza Adelaide was unfortunately disappointing. While the location is excellent and a new, helpful gentleman at the front desk was a bright spot, the overall experience was far from what I would expect from a 5-star hotel. The most significant issues stemmed from a lack of trained staff. On one morning, housekeeping attempted to enter our room around 9 a.m. while we were still asleep. This was particularly disruptive and far too early, especially with a standard check-out time of 11 a.m. Additionally, when we tried to call the front desk from outside the hotel, it was nearly impossible to get through. After ringing more than five times, someone finally answered but seemed to struggle to understand our questions. The call was then abruptly disconnected without a word. This level of service is unacceptable and frustrating. Finally, the room itself felt dated and in need of renovation. While the location is a definite plus, the poor service and aged facilities made this one of the worst 5-star hotel experiences I've had. I hope the management invests in better staff training and room upkeep to bring the hotel's quality up to its 5-star rating.
Other spaces at this venue
Cabinet Rooms (4)
If you are looking for a more intimate Adelaide meeting room, the Stamford Plaza Adelaide hosts a number of cabinet rooms catering for up to 40 people. We cater for any occasion. From the Terrace Ballroom to the smaller meeting rooms, we h...
Boulevard Room
Catering up to 200 people, the Boulevard Room offers a classic style overlooking North Terrace and the Parliment House. Located on the second level of the hotel with a private balcony, this versitile space is perfect for any occasion.
Terrace Rooms 1, 2 & 3 Break Out
From the Terrace Ballroom to the smaller meeting rooms, we have your Adelaide event covered in one of the best Adelaide meeting locations.
Terrace Ballroom
The Terrace Ballroom is the Stamford Plaza Adelaide's largest function room. Catering for up to as many as 300 guests, it's ideal for large meetings, conferences and events. It can also be broken down into smaller venues to suit your requir...