Swan Room at Mercure Perth on Hay
Price on request
417 Hay St, Perth WA 6000, Australia
Contact Mercure Perth on Hay
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Reviews for Mercure Perth on Hay
Katie Elphick
Location was great and the bed was super comfy, however the breakfast was 100% not worth the extra money! I was so annoyed that I had to wait 20 mins for more scrambled eggs and then when there was eggs, there was no more bacon, the eggs were cold and then the staff just seemed like they couldn't be bothered. It was irritating as i was really looking forward to a nice breakfast each morning except i went to a cafe each morning after to get better food and service.
Melissa McCandless
Arrived at 5 after a long flight, parked about 700m away & walked to check in. No reception staff. Machines in lobby to self check in. Waited for someone at the desk as I needed to find parking. No parking. Was told to park in the Firehouse lot down the road, it’s free to 4am. Dragged my suitcases up the road. Room is very basic. This is budget accommodation at not a budget price. Paid over $200 per night. Room is dated & run down. Bathroom is old, but looks clean apart from the chipped paint. Booked as part of a qantas holiday package this is not a holiday hotel, this is a backpacker hotel at best.
Glass Cannon
By far the best thing about this place was the staff! They were honestly wonderful and i was happy with every interaction i had with them, no matter the time of day. 10/10 There was no exhaust fan in the bathroom, the tv was a bit tricky to figure out, my iPhone also wasn’t connecting to the samsung tv so was unable to share my screen for youtube etc, and the street got a little loud even for a Monday night. But the pillows were the comfiest Ive felt & it was still the nicest place ive been to yet and im grateful for my experience, would recommend, 8/10!
Roman Donskov
They refused to give me an invoice, which is against the Australian law for sells higher than $82.50. The hotel is very tired, especially the bathrooms. The pillows are to high and not soft - keeping your neck bended and strained. The breakfast is a rip off - they call it buffet but the choice is very poor and you can hardly find veggies. The location is good and the staff are nice and efficient. The cleanliness was also ok.
Michael
Location is pretty good, walking distance to most CBD attractions/shops. The check in process was seamless and quick, this was very welcome after a long day of travelling. The rooms badly need an upgrade, old fittings and carpet, furniture and lights. I don't know when this is planned for, but the sooner the better in my opinion. Bathroom is very outdated too. Nothing wrong with the beds, they were comfortable. The balcony room provided some nice views and fresh air, if you can stay in one of these I would recommend you do. If you're driving, try and book a carpark ahead as there was none available when I arrived - I had to park down the road at a cost.
Other spaces at this venue
Floreat A & B
Our Floreat rooms offer a range of flexible configurations ideal for events, meetings or conferences up to 120 people. A mirrored feature wall and private bar create a perfect atmosphere for your wedding, cocktail function or private events...
Victoria Boardroom
Our Victoria Boardroom is the perfect setting to hold executive meetings for up to 12. Connect directly to our oversized smart TV from your laptop or speak with our technicians to suit your AV needs.
Floreat A
The Floreat A is 101 square meters room, with capacity up to 100 people, 80 sits in theatre style, 30 in classroom style or 30 in a U-shape style. Floreat A&B can be split into 2 rooms, creating Floreat A (this space)! Area: 100m² Ceiling ...
Floreat B
Our Floreat rooms offer a range of flexible configurations ideal for events, meetings or conferences up to 120 people. A mirrored feature wall and private bar create a perfect atmosphere for your wedding, cocktail function or private events...
Hop & Huddle Terrace
The partially covered outdoor terrace is part of Hop & Huddle restaurant. The Terrace has a separate entrance and can be booked for private events.