Mercure Perth on Hay
417 Hay St, Perth WA 6000, Australia
Hotel
•Why you'll love Mercure Perth on Hay
- Conveniently located near the Swan River in Perth CBD.
- Features 127 newly refurbished rooms equipped with smart TVs, air conditioning, work desks, mini-fridges, tea and coffee making facilities, and comfortable bedding.
- With a dedicated team committed to providing top-notch service, attending to every detail to make sure your event runs flawlessly.
The newly refurbished Mercure Perth on Hay is located near the beautiful Swan River in the heart of Perth CBD. With activities and attractions including the Perth Mint, Kings Park, shopping precincts, and funky rooftop bars all within close proximity. Our 127 hotel rooms are fitted with smart TV’s, air conditioning, a work desk, mini-fridge, tea and coffee-making facilities, bathroom amenities and comfortable beds and pillows, for a good night's sleep. The hotel offers a self-check-in / check-out facility. Our 24-hour reception staff can offer friendly advice about the local area, to help you make the most of your time in this beautiful city. The newest addition to the hotel, Hop & Huddle, is a vibrant bar &eatery with indoor and outdoor seating and features a delicious food and beverage menu with local sips and smoked meats. It’s a perfect spot in the heart of Perth to gather with friends or colleagues.
Mercure Perth on Hay Function Rooms
Floreat A & B
Our Floreat rooms offer a range of flexible configurations ideal for events, meetings or conferences up to 120 people. A mirrored feature wall and private bar create a perfect atmosphere for your wedding, cocktail function or private events...
Victoria Boardroom
Our Victoria Boardroom is the perfect setting to hold executive meetings for up to 12. Connect directly to our oversized smart TV from your laptop or speak with our technicians to suit your AV needs.
Floreat A
The Floreat A is 101 square meters room, with capacity up to 100 people, 80 sits in theatre style, 30 in classroom style or 30 in a U-shape style. Floreat A&B can be split into 2 rooms, creating Floreat A (this space)! Area: 100m² Ceiling ...
Floreat B
Our Floreat rooms offer a range of flexible configurations ideal for events, meetings or conferences up to 120 people. A mirrored feature wall and private bar create a perfect atmosphere for your wedding, cocktail function or private events...
Hop & Huddle Terrace
The partially covered outdoor terrace is part of Hop & Huddle restaurant. The Terrace has a separate entrance and can be booked for private events.
Swan Room
Our Floreat rooms offer a range of flexible configurations ideal for events, meetings or conferences up to 120 people. A mirrored feature wall and private bar create a perfect atmosphere for your wedding, cocktail function or private events...
Price Guide
| Price Type | Price Per Person (Starting From) |
|---|---|
| Day Delegate Package (DDP) | $ 70 |
| Half Day Delegate Package (HDDP) | $ 60 |
| 2 Course Menu | $ 45 |
| 3 Course Menu | $ 60 |
| 3 Hour Canapes | $ 49 |
| 3 Hour Beverage Package | $ 38 |
Please note, that pricing may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Reviews for Mercure Perth on Hay
Dale Lewis
We stopped at Mercure after another hotel left us in a lurch. My wife uses a wheelchair and the other hotel only had stairs to access their lobby. Mercure has a wheelchair lift from the street and there’s also a ramp along the side of the entrance just up the driveway. Inside, everything is level-entry and there are lifts. The reception staff were very empathetic and helped us not only get a room without a reservation but gave us a free room upgrade and two free drinks each at the bar. They were super friendly and helpful. The non-accessible room was still pretty accommodating. The bed was low enough for my wife to enter and exit on her own. The toilet had enough room for her to lever herself up even without grab bars. The shower was a combo shower/bathtub but the bathtub was so low she probably could have stepped over the side to use it if she had tried. It’s not the best If you need a lot of help, but someone with limited mobility could still use it fine. The rooms feel a bit old but are functional. There is free breakfast in the morning that is quite decent. It’s a reasonable buffet with a lot of options.
G Mac
Supposedly a four star hotel this barely rates 3. Staff have been drastically reduced so there is self checkin and out which is fine except when there are issues and no one to help. The rooms are spacious and the beds very comfortable. The carpet looks like it has been replaced and the tv looked up to date. The rest of the furniture fixtures and fittings are in great need of replacement. My lounge chair had disgusting stains on it, the lampshade was shredded, the chipboard cupboards are swelling and the paint chipping off. The toilet roll holder had no roll, there were some bad staining in the bathroom due to age rather than cleanliness. The freezer was a huge block of ice. It’s all very tired. The room was above the loading ramp and every morning at 3am deliveries and pickup were being made and drove me mad. The air conditioning sounds like a jet engine but at least it masks some street noise. The buffer was pretty standard and ok quality. The elemental herbology bathroom products are lovely and the view from the balcony great if you get high enough.
Keith McNamara
Check-in is a different process than what we're used to. You self check-in using a "kiosk" located to the left of reception. I'm assuming you can ask for assistance if you need it (we didn't need it). You also need to tap your credit/debit card so they can take $1 in case of incidentals. Which you get back sometime later after you check-out. The room we stayed in was reasonably clean and quite spacious. The bed is large and comfortable with nice pillows. However, the people who service the room could certainly do a better job. The bottom sheet on most days wasn't even tucked in. Furthermore, I don't recall the carpet being vacuumed once while we were here, and the bathroom was never mopped. Speaking of the bathroom, it is very dated and not much room to move. The shower is situated within the bath and the screen limits the room you have to wash yourself. Also the soap, shampoo and conditioner dispenser really inhibits movement. Also, there is no plug to have a bath and no plug for the sink to shave. Additionally, the cleanliness of the bathroom is not up to standard. The door to the balcony has no lock. I doubt that anyone would be able to get to the door, but you never know! Having said all that, we didn't hear any noise from outside and most of the staff were friendly and easy to approach. There is plenty on offer for breakfast and it was very fresh and tasty. Would I stay here again...yes, I think I would.
Andy Howcroft
I stayed for 3 nights on a business trip and everything was great - nice room, great location near the water, the restaurant had ample choices for breakfast and the dinners were very tasty - the soup was especially delicious. And the staff were very helpful at all times. Will definitely stay again if I head over to Perth in the future.
Doris
The location is convenient and very close to the Royal Perth Hospital. The room is spacious and comfortable. The bathtop can see some wear and tear. Housekeeping was fantastic. The buffet breakfast is average considering the price, but overall I am happy to have good choices for breakfast, and it is good to have a breakfast at site. The aircon is working without issue, but the temperature setting might not be accurate. When I set the temperature around 19 degree, it worked fine. If I set 21 degrees or above, it seems stopped (maybe due to the temperature is cooler outside). Overall, this was a pleasant experience and I will consider visit again.
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