68 Market Street, Sydney NSW 2000, Australia
Hotel
•The Swissotel Sydney is a luxurious five-star hotel situated in the heart of Sydney's Central Business District. It's a prime location for guests visiting the city, with famous landmarks and cultural attractions such as the Opera House and Royal Botanic Gardens within walking distance. The hotel is surrounded by the city's finest shopping destinations, including the historic Queen Victoria Building and Westfield Sydney.
The hotel's multi-million dollar transformation included extensive upgrades to the guest rooms, lobby bar, restaurant, and conference facilities, securing its position as Sydney's conference and leisure hotel of choice. The hotel's Signature Skyline balcony rooms and suites offer breathtaking views stretching from Sydney's CBD to the Blue Mountains. The hotel has 369 luxury rooms and suites that are individually wrapped with food options.
The Swissotel Sydney offers a range of leisure facilities, including a day spa, Spa & Sport, and a fully equipped gym. The hotel also has a heated outdoor pool and Jacuzzi, offering guests an idyllic place to both exercise and relax.
Guests staying in Executive Rooms, Executive Suites, and Swiss Executive King Rooms have access to the exclusive Executive Club Lounge, which provides an elevated level of luxury and business lounge access. The hotel offers a range of room types, including Room 1 King Bed, Room 2 Double Beds, Signature Skyline Balcony Room, Executive Twin Room, Suite 1 King Bed, and Suite 2 Double Beds.
The hotel's Ten Stories Restaurant and Crossroads Bar offer an excellent dining experience, with a sumptuous breakfast buffet, a seasonally inspired dinner menu, and a unique buffet high tea. The hotel's location in Sydney's Central Business District provides easy access to nearby parking and public transport options, including the light rail and Town Hall Station.
The Swissotel Sydney is extremely customer service-focused, with a lovely welcome gift provided to guests upon arrival. The front desk managerial staff ensures that all guests' needs are met, and the hotel offers nearby indoor parking for a fee. The hotel's public spaces are modern and inviting, and the private bathrooms in each room provide a luxurious touch. The Swissotel Sydney is an excellent choice for a Sydney holiday or business trip, offering a great location and an unforgettable experience. The hotel refurbishment is expected to be completed soon, making it an even more desirable option for guests visiting Sydney.
The newly renovated Blaxland B room is larger in size than its adjoining room and offers a luxurious setting for medium-sized business and social events. The room features plush navy carpets, modern and elegant furniture, contemporary wall ...
The Blaxland A Ballroom is a smaller but beautifully renovated space, featuring plush navy carpets and stylish, modern furniture, complemented by contemporary wall art and state-of-the-art audiovisual equipment. This room is perfect for hos...
The Elm Boardrooms offer contemporary and stylish facilities for local and international business clients. Each room is equipped with state-of-the-art technology, including 55" or 65" plasma screens, and finished with plush carpets and a la...
The Birch Boardrooms offer contemporary and stylish facilities to local and international business clients, accommodating up to 12 people. Each room is equipped with state-of-the-art technology, including 55" or 65" plasma screens, and fini...
Located on level 9, the Karri Boardrooms offer contemporary and stylish facilities for local and international business clients. Each room is equipped with state-of-the-art technology, including 55" or 65" plasma screens, and finished with ...
The Cedar Boardrooms, located on level 9, offer contemporary and stylish facilities for local and international business clients. Each room is equipped with state-of-the-art technology, including 55" or 65" plasma screens, and finished with...
The Maple Room is a spacious and well-equipped function space located on Level 8, with a generous foyer area. Whether you're hosting an international conference or an exclusive meeting, our conference facilities and services are designed to...
With club floor access and a multi-million dollar transformation, the Blaxland Ballroom is the perfect venue for conferences and receptions, whether theater-style by day or a lavish-themed event by night. Located on Level 8 and with a capac...
An airy light filled oasis in the heart of the city, perfect for your next event. Arches on Market is perched on Level 8 of Swissôtel Sydney, a sanctuary above the hustle and bustle of the vibrant Sydney CBD, transporting you to a place of ...
Ten Stories is the stylish, welcoming restaurant set in an airy, contemporary styled space on Level 8 at Swissôtel Sydney. For dinner, our Executive Chef has devised a menu of sophisticated Modern Australian cuisine with Swiss accents. Fr...
Ten Stories is the stylish, welcoming restaurant set in an airy, contemporary styled space on Level 8 at Swissôtel Sydney. For dinner, our Executive Chef has devised a menu of sophisticated Modern Australian cuisine with Swiss accents. Fr...
Arches on Market is Swissotel Sydney’s luxurious new bar with pitch perfect cocktails, mouthwatering morsels, verdant greenery and a playlist that will keep you swinging into the wee hours. A sanctuary above the hustle and bustle of the vib...
When we stayed here for my sisters birthday the staff were quite welcoming and polite. They helped us a lot and I appreciated them. When we stayed it was vivid and the location was perfect for going around the city having fun with family. The room we booked was a bit tight but we made it fit though the beds were a bit too small for the 5 of us. Overall we had a wonderful time and I would like to thank the hotel for the great time
We stayed overnight during the week to visit the art gallery and have dinner with friends. Everything was clean and functional. The room was quiet and the bed was comfortable. I found the decor everywhere a bit plain. In our king-bed room, one side had no side-table or reading light.
My wife and I enjoyed a wonderful weekend in the Swissotel Sydney. From arrival to departure we were treated like special guests and made to feel thoroughly welcome. The room was beautiful and comfortable. And the breakfast options were expansive and delicious. The hotel is centrally located and the perfect place to enjoy all that Sydney has to offer. We will be back.
Our stay would have been significantly better if the staff hadn’t been so rude and entitled. We arrived at 2pm and were told by lobby staff that early check-in would be available. However, when we tried to check in, we were informed the room wasn’t ready. We ended up waiting until after 4pm, despite staff being fully aware that my sister—who is heavily pregnant and unwell—needed to rest before an event we had at 5pm. No apology was offered, and the only “compensation” was a single drink card—which is of no use to a pregnant guest. Once we finally got into the room, the issues continued: • The quilt was too small for the bed. • The fridge didn’t work properly and lacked a freezer, leading to a significant amount of food being wasted. • The heating wasn’t functioning and required maintenance to fix it—late in the evening. The following day, we returned to find cleaners had accidentally broken a bathroom mirror. Maintenance was called again, resulting in loud drilling and disruption—not the relaxing experience we’d hoped for. While the room issues could have been tolerated, the complete lack of empathy or kindness from staff made it far worse. Their attitude was dismissive and unprofessional, as though they thought they were above the guests. Sadly, we won’t be returning—purely due to how poorly we were treated by staff.
Five stars, wouldn't change a thing. Stayed here for a few days, location potentially the best in Sydney. Incredible room service menu, not extensive but something for everyone. Overall just felt luxurious and hospitality was incredible. Hotel bar slaps too.
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