Ten Stories Restaurant (Upper Deck) at Swissotel Sydney
Price on request
68 Market Street, Sydney NSW 2000, Australia
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Other Amenities & Extras
Reviews for Swissotel Sydney
Zekie
When we stayed here for my sisters birthday the staff were quite welcoming and polite. They helped us a lot and I appreciated them. When we stayed it was vivid and the location was perfect for going around the city having fun with family. The room we booked was a bit tight but we made it fit though the beds were a bit too small for the 5 of us. Overall we had a wonderful time and I would like to thank the hotel for the great time
Matthew Starr
We stayed overnight during the week to visit the art gallery and have dinner with friends. Everything was clean and functional. The room was quiet and the bed was comfortable. I found the decor everywhere a bit plain. In our king-bed room, one side had no side-table or reading light.
Dag Car
My wife and I enjoyed a wonderful weekend in the Swissotel Sydney. From arrival to departure we were treated like special guests and made to feel thoroughly welcome. The room was beautiful and comfortable. And the breakfast options were expansive and delicious. The hotel is centrally located and the perfect place to enjoy all that Sydney has to offer. We will be back.
Brooke Secomb
Our stay would have been significantly better if the staff hadn’t been so rude and entitled. We arrived at 2pm and were told by lobby staff that early check-in would be available. However, when we tried to check in, we were informed the room wasn’t ready. We ended up waiting until after 4pm, despite staff being fully aware that my sister—who is heavily pregnant and unwell—needed to rest before an event we had at 5pm. No apology was offered, and the only “compensation” was a single drink card—which is of no use to a pregnant guest. Once we finally got into the room, the issues continued: • The quilt was too small for the bed. • The fridge didn’t work properly and lacked a freezer, leading to a significant amount of food being wasted. • The heating wasn’t functioning and required maintenance to fix it—late in the evening. The following day, we returned to find cleaners had accidentally broken a bathroom mirror. Maintenance was called again, resulting in loud drilling and disruption—not the relaxing experience we’d hoped for. While the room issues could have been tolerated, the complete lack of empathy or kindness from staff made it far worse. Their attitude was dismissive and unprofessional, as though they thought they were above the guests. Sadly, we won’t be returning—purely due to how poorly we were treated by staff.
Alister
Five stars, wouldn't change a thing. Stayed here for a few days, location potentially the best in Sydney. Incredible room service menu, not extensive but something for everyone. Overall just felt luxurious and hospitality was incredible. Hotel bar slaps too.
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Karri Room
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