Jacaranda at Brisbane Marriott Hotel
Price on request
515 Queen St, Brisbane City QLD 4000, Australia
Contact Brisbane Marriott Hotel
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
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Reviews for Brisbane Marriott Hotel
Serg
Our recent stay was a mix of positive and negative. The staff was absolutely wonderful—friendly, attentive. However, we found the hotel's physical state to be quite outdated. The decor and furnishings feel like they are from another era, and the facilities are in need of a significant refresh. For the night rate the quality of the accommodation didn't meet the expectations. A modern update would make this a truly great place to stay.
Nancy
We stayed and dined at Marriott Brisbane and unfortunately had a very disappointing experience. My husband was served a burger that was raw in the middle (photos attached) - not just undercooked, but cold and pink throughout. The staff member at reception even admitted the food was “disgusting,” yet when we later followed up, management claimed they couldn’t see any complaint in their system. For a hotel of this standard, that’s unacceptable. On top of this, we had booked a Riverfest package which included a trundle bed, a bottle of wine, and gifts for the kids - none of it was ready when we arrived. When we asked about the trundle bed, staff first suggested “is the couch okay?” and then tried to charge us $60 for it, even though it was part of the package. When my husband went down to reception to sort it out, they even had the audacity to ask him for proof of what we had paid for. Overall, the experience was extremely disappointing. Food safety should never be compromised, and package inclusions should be honoured without guests having to fight for them. For a brand like Marriott, the lack of care and accountability was very disheartening and not worth the premium price. Nancy and William
Stephanie Backen
Just had the best 3 night stay at the Marriott on Queen Street. Service from the hotel employees was exceptional, never missing an opportunity to ask if I needed anything or how I was finding the stay. The room was immaculate with amazing views of the city (I had asked for a high floor with a city view and they made that work for me). The breakfast buffet was the best I have been to so far, everything was so fresh and plenty of employees close by to replace or organise anything additional you were after. Pool and spa were also amazing and very well maintained with staff constantly cleaning and replenishing towels… you can also get room service (including cocktails) delivered to the pool. Room service to both the pool and room was fast and efficient and food was amazing! The only thing I can fault was the fact that while trying to sleep inside the room, you could hear everything going on the hallway (doors closing, people waking by, talking etc) which made it difficult to fall asleep. Other than that, I really loved my stay and will return!
Andre W
**Review of Brisbane Marriott Hotel** I recently stayed at the Brisbane Marriott Hotel and had a pleasant experience overall. The hotel has undergone a renovation that has clearly refreshed its look, adding a modern touch while maintaining its classic charm. The lobby and common areas exude a welcoming elegance, which I appreciated. The location is a standout feature—perfectly situated in the heart of Brisbane, it’s ideal for exploring the city’s attractions, dining, and nightlife. Whether you’re in town for business or leisure, the convenience is hard to beat. The rooms are comfortable and well-appointed, though I did notice the carpets could use an update, as they felt a bit dated compared to the rest of the refreshed aesthetic. That said, everything was clean, and the staff were attentive, ensuring a smooth stay. One highlight was the cocktail menu at the hotel bar. The drinks were expertly crafted, offering a great way to unwind after a day out. Overall, the Brisbane Marriott combines a prime location, classic charm, and modern updates, making it a solid choice for travelers, though some minor updates like the carpets would elevate the experience further. **Rating: 4/5**
Kirsten Wilson
We were so impressed with the Marriott. The service was excellent - every staff member was interested in us, chatty, always checking to see if there was anything we needed, but not in an obtrusive manner. They had upgraded us to a river view room which was lovely. Champagne on arrival. But the loveliest thing was to come back from dinner to find a bottle of champagne and cheese platter to help celebrate our anniversary - we had stayed at the Marriott 15 years previously for our wedding night. Breakfast was plentiful and delicious. A really lovely evening and we will definitely go back. Thank you!
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