MacArthur at Brisbane Marriott Hotel
Price on request
515 Queen St, Brisbane City QLD 4000, Australia
Contact Brisbane Marriott Hotel
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Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
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Reviews for Brisbane Marriott Hotel
Stephanie Backen
Just had the best 3 night stay at the Marriott on Queen Street. Service from the hotel employees was exceptional, never missing an opportunity to ask if I needed anything or how I was finding the stay. The room was immaculate with amazing views of the city (I had asked for a high floor with a city view and they made that work for me). The breakfast buffet was the best I have been to so far, everything was so fresh and plenty of employees close by to replace or organise anything additional you were after. Pool and spa were also amazing and very well maintained with staff constantly cleaning and replenishing towels… you can also get room service (including cocktails) delivered to the pool. Room service to both the pool and room was fast and efficient and food was amazing! The only thing I can fault was the fact that while trying to sleep inside the room, you could hear everything going on the hallway (doors closing, people waking by, talking etc) which made it difficult to fall asleep. Other than that, I really loved my stay and will return!
Andre W
**Review of Brisbane Marriott Hotel** I recently stayed at the Brisbane Marriott Hotel and had a pleasant experience overall. The hotel has undergone a renovation that has clearly refreshed its look, adding a modern touch while maintaining its classic charm. The lobby and common areas exude a welcoming elegance, which I appreciated. The location is a standout feature—perfectly situated in the heart of Brisbane, it’s ideal for exploring the city’s attractions, dining, and nightlife. Whether you’re in town for business or leisure, the convenience is hard to beat. The rooms are comfortable and well-appointed, though I did notice the carpets could use an update, as they felt a bit dated compared to the rest of the refreshed aesthetic. That said, everything was clean, and the staff were attentive, ensuring a smooth stay. One highlight was the cocktail menu at the hotel bar. The drinks were expertly crafted, offering a great way to unwind after a day out. Overall, the Brisbane Marriott combines a prime location, classic charm, and modern updates, making it a solid choice for travelers, though some minor updates like the carpets would elevate the experience further. **Rating: 4/5**
Kirsten Wilson
We were so impressed with the Marriott. The service was excellent - every staff member was interested in us, chatty, always checking to see if there was anything we needed, but not in an obtrusive manner. They had upgraded us to a river view room which was lovely. Champagne on arrival. But the loveliest thing was to come back from dinner to find a bottle of champagne and cheese platter to help celebrate our anniversary - we had stayed at the Marriott 15 years previously for our wedding night. Breakfast was plentiful and delicious. A really lovely evening and we will definitely go back. Thank you!
Preeti Agarwal
The hotel is at great location, the staff and service is also good. Room has great views. Only thing I didn’t like their shower gel, shampoo and conditioner, it didn’t seem good. Room should also have vanity kit, dental kit etc which was missing. But over all good stay.
Iba B
Avoid this Hotel. Extremely Unprofessional and Unsafe Experience Do not stay at the Marriott Brisbane if you value your privacy and dignity. During our stay, a staff member entered our room without knocking while I was in an extremely vulnerable state. This was not only humiliating but completely unacceptable for a hotel of this standard. I first reported the incident to the front desk the following morning, but the manager never came out to speak with us. Instead, the receptionist dismissed the issue by saying they would waive the charge for the pizza we had ordered, as if that addressed the seriousness of the situation. After we left, I realised I had forgotten my jacket. Unfortunately, I couldn’t collect it for another two weeks. During that time, I sent multiple complaints about our experience to the hotel's email addresses, but never received a single response. When I finally went back to collect my jacket, I also asked to speak with the manager in person to once again raise the incident. A man named Kadar (or possibly Kasar) came out, listened briefly, and said he would call me with a solution. He never did. This level of disregard is absolutely shocking. To this day, my husband and I have received no apology, no explanation, and no resolution. We chose this hotel because we have had wonderful experiences with Marriott properties in the Gold Coast and the U.S., but this was by far one of the worst hotel stays we have ever experienced. The lack of professionalism, basic respect, and accountability at this property is a disgrace. Honestly, we would have expected far better treatment from even a one-star hotel. Stay away from this property if you expect even the most basic level of care and privacy.
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