25 Laycock St, Surfers Paradise QLD 4217, Australia
Hotel
•Mantra Legends Hotel isn't just a place for surf-lovers to go to play and relax; it's also a great spot for those hunting for a wedding paradise. Or it could be both at the same time, because why not? The Mantra Legends Hotel can accommodate a variety of weddings, with a number of function spaces to choose from. The pillar-less ballroom to the Garden Terrace, the Undercover Terrace to the private dining room - the Mantra Legends Hotel lends a range of functions the air of something special. The Mantra Legends Hotel also can accommodate business conferences, with meeting rooms and a large boardroom available for use, as well as more casual spots like the garden for networking events.
Our outdoor Garden Terrace can accommodate up to 150 guests cocktail style with luxurious settings complemented by modern chic decking overlooking our relaxing lagoon pool. The venue is ideal for an outdoor lunch, dinner, cocktail event or ...
Located on the ground level within Fables Restaurant, with French doors, natural light and a private outdoor terrace. The Private Dining Room features blackout curtains and a wall mounted plasma screen. This function room is suitable for sm...
Our Executive Boardroom has plenty of natural lighting, featuring a wall mounted plasma screen and direct access onto the pool-view terrace. This room is ideal for business meetings of 14 delegates or less.
We offer two meeting rooms which are great for smaller groups as they provide an intimate setting. Situated next to the ballroom they offer the perfect setting for breakout sessions. These rooms can be joined to create a space seating 50 de...
We offer two meeting rooms which are great for smaller groups as they provide an intimate setting. Situated next to the ballroom they offer the perfect setting for breakout sessions. These rooms can be joined to create a space seating 50 de...
Apollo Ballroom features natural light at the northern end, dual drop-down screens, and ceiling mounted data projectors facing east. The ballroom can divided into three sections should additional breakout rooms be required.
The Ballroom features natural light at the northern end, dual drop-down screens and ceiling mounted data projectors facing east. The Ballroom can be divided into three individual function rooms, should a smaller room or additional breakout ...
We offer two meeting rooms which are great for smaller groups as they provide an intimate setting. Situated next to the ballroom they offer the perfect setting for breakout sessions. These rooms can be joined to create a space seating 50 de...
Apollo Room 1 is 1/3 of the Ballroom which features natural light at the northern end, drop-down screen, and ceiling mounted data projectors facing east. The 3 Apollo Rooms can be combined should a bigger room or additional breakout rooms b...
I am writing to share my recent experience at your establishment, which was quite disappointing and distressing. The other day, while returning back to the hotel from work, I encountered a situation where none of the lifts were operational. I approached a staff member, whom I believe works in the engineering/housekeeping office, it was a lady short hair to inquire about what was happening. Unfortunately, I was met with rudeness that I found unacceptable. The only response I received was a curt "wait," delivered in a very dismissive manner. When I sought further clarification, her attitude became increasingly disrespectful. As a guest, I was shocked by the level of hostility I experienced, and it seemed that other guests around me shared my disbelief at the treatment I received. At one point, I was even told to "shut up," which I found incredibly unprofessional. Additionally, there was a lack of communication regarding the situation with the lifts. Many of us were left waiting without any information, which added to our frustration. I believe that such behavior should not be tolerated in a hospitality environment, and it raises concerns about staff training in customer service. I suggest that measures be taken to ensure that staff understands the importance of hospitality and effective communication. Perhaps implementing audio-visual monitoring could help in addressing such situations in the future. Thank you for your attention to this matter. I hope to see improvements in the future that reflect the standards of service that Accor is known
We recently stayed at Mantra legends in Surfers paradise and I wanted to take a moment to thank the hotel manager, Elena, for making our stay so memorable. From the moment we arrived, Elena made sure everything was perfect, ensuring we had everything we needed and offering great local recommendations. Her professionalism and attention to detail were evident, and they truly went above and beyond to make us feel welcomed. Thanks to her exceptional service, our stay was stress-free, even during a natural disaster (cyclone Alfred), and we felt genuinely cared for as guests. Elena went above and beyond to make us feel safe and secure during the unfortunate event. I highly recommend Elena to anyone looking for excellent service, and we’ll certainly be returning on our next trip. Thank you, Mantra legends and thank you Elena☺️
Stayed at Christmas time, 20 - 26 Dec 2024. Dahlia was super helpful, her service was 6 stars! Francisco was super helpful for hotel booking, 6 stars! Housekeeping also very helpful on my special request, some extra towels, blankets in the very very late night, still very pleasant, 6 stars! Stayed at 2 different rooms, both were very very nice, neat and tidy. All accor never disappoint me.
1 bedroom apartment style. Very nice with our own balcony. Breakfast was nice. There was no disposable shower cap or other small bathroom items, which I was expecting. Body wash, shampoo, conditioner, and cream supplied. Very noisy from the streets below and we were up 16th floor. But still worthy of staying.
The location was great. The rooms are tired and in need of renovation though. On the second to last day our room was not cleaned well. Tea and coffee were not refilled, used glasses ware left out and beds very loosely made. Someone also dropped all of our cosmetic powder while cleaning and didn’t inform us - may seem like minor gripes but paying premium prices during peak season you could get better value elsewhere in surfers. I have previously stayed here and enjoyed it but the service seems to have gone downhill since then.
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