Paradise Ballroom at Novotel Surfers Paradise
Price on request
3105 Surfers Paradise Blvd, Surfers Paradise QLD 4217, Australia
Packages, Menus & Offers
Please note, that pricing and inclusions may be subject to change without notice. We recommend confirming with the venue prior to booking to ensure you have the most up-to-date information.
Room Layouts & Capacity
Amenities & Extras
Food & Beverage
Audio Visual Equipment (AV)
Other Amenities & Extras
Reviews for Novotel Surfers Paradise
Conor Fleming
Room was nice, unfortunately the iron had something on it which burnt my shirt. Breakfast was tasty & location is good for the price which is at the lower end. Staff were welcoming and efficient. TVs that support streaming from Apple devices would be a big improvement. No toilet brush which I thought was s strange thing to leave out...
Zoe Ingra
Was extremely dissastified with the 2 hour wait to be able to check in to our room. Arrived before 2pm, lined up and was told our room wasn't ready and to come back at 2:30, asked if I could pay or do anything to be able to make check in quicker as I had two children with me who also weren't happy with the extended wait. I paid for my room and was told I'd need to line up all over again to check in. Lined up after 2:30, waited another hour in check in queue with two overtired kids and eventually was able to check in at the counter, one member of staff was leaving so the queue infront were told to join the end of another line which yet again extended our wait just when we were next to be served. Pool hours were reduced on school holidays which I'm sure on the website they stated the pool would be open over the school holidays so weren't able to use the swimming pool the second day. Buffet breakfast was great with something for everyone and lots of fresh food available.
Kate Terzi (KT)
Room was nice and clean, bed was comfortable and we had a great view on floor 15. Breakfast was included in our price which was very reasonable and they had a great selection and variety of food to choose from (their coffee machine ☕️ was the best !! ) delicious!! Carpark is private but staying at the Novotel we paid $25 per day (discount) Best part of staying here was the location!! Wow You just walk out to the mall, beautiful beach, shops and restaurants!!!! Now prior to coming here I made a phone call to reception to ask a question about the breakfast and had the most rudest staff member ever !!(absolute nightmare to speak with and was raising her voice aggressively) I couldn’t even ask my question so I just told HER to put someone else on the phone which was a lady called Jenny and she was kind and friendly so thank you Jenny ⭐️ I have no time for rudeness so she cost the Novotel a star !!!
Shelley L
Second time staying at Novotel Surfers Paradise, cannot ask for anything better, Novotel Surfers Paradise is really suitable for any people who looking for great location, a comfortable bleach viewing, affordable price, parking and supermarket in the same building, 100% scarification! Especially to mention about checking in, a friendly staff named Isha looked after my family, so nice with kids. Isha is very professional with great hospitality skill, she’s very observing and takes notice that soon we walked in, that my family are self driving and need a secured parking. Novotel is my favorite place to stay at Surfers Paradise!
Daniel
Most of complaints I read about the place was noise related. Well, the hotel is located in the heart and the busiest centre of Gold Coast... what else do you expect, folks? Perfect location, good rooms, service seems to be overwhelmed slightly (charged me for a parking but didn't register my car properly). Excellent views from the top floor, walking distance to everything
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